Ratings based on 1,126 Verified Reviews

4.7 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Aug-2017
Everything was so easy and no bother. The staff couldn't do enough for you.
5 out of 5
Recommended
for Everyone
by A verified traveller

love it

Posted 14-Aug-2017
Pros: everything
Location: it's in downtown, excellent location
the room is really big big windows decoration is fancy and high quality their breakfast is fresh and delicious HIGHLY RECOMMENDED
Comment from Hotel Management
16-Aug-2017 by Jan Peter van der Ree, Hotel Management
Dear Guest, Thank you so much for your recent stay in Berlin and for your positive comment. I am delighted to learn that you really enjoyed your time here. It is great that our facilities as well as our location completely met your needs. Of course, I am also glad that you liked the breakfast served and I hope that we will have the chance to welcome you again in the future. Best regards, Jan Peter van der Ree General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from New York, NY

Posted 14-Aug-2017
The gym was one of the better hotel gyms I've utilized, complete with a smith machine and free weights (no leg press unfortunately). The spa had a sauna, steam room, ice bath, jacuzzi, and pool, which were all lovely. The hotel is located in both a central and an easily accessible location and the rooms are beautiful. 5 stars from me!
Comment from Hotel Management
16-Aug-2017 by Jan Peter van der Ree, Hotel Management
Dear Guest, I would like to thank you for your recent stay at Grand Hyatt Berlin and for sharing your impressions with us. I am pleased that you liked the facilities at our Club Olympus Spa & Fitness and I hope you had a relaxing time there. Furthermore, I am happy to learn that you also enjoyed our location and hopefully you had the chance to explore our beautiful city. It would be a pleasure for our entire team to welcome you back soon. Best regards, Jan Peter van der Ree General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Scotland

Good location

Posted 10-Aug-2017
Hotel is quiet. Breakfast at 36 Euros per person is much too expensive but there are good cafes nearby.
Comment from Hotel Management
15-Aug-2017 by Jan Peter van der Ree, Hotel Management
Dear Anne, I want to thank you for your stay with us and your review about that. I really hope you enjoyed your time in Berlin and will come back soon. We would be happy to welcome you back. Kind regards, Jan Peter van der Ree General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from yorkshire england

Next to the Sony center and potsdsmer platz

Posted 10-Aug-2017
Great hotel .loved the room and made good use of the gym and swimming pool .breakfast buffet had lots of choice . Found the restaurant food good but pricey . Staff on the whole very good .
Comment from Hotel Management
15-Aug-2017 by Jan Peter van der Ree, Hotel Management
Dear Guest, Thank you for taking the time to share your impressions about your recent stay at Grand Hyatt Berlin with us. It is great to learn that you enjoyed your whole stay and hopefully you had the chance to explore our beautiful city. I am delighted that you visited our Club Olympus Spa & Fitness and I really hope that you will return soon to visit us again! Best regards, Jan Peter van der Ree General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Dubai

Great location

Posted 10-Aug-2017
Very good location! Amazing Staff! Parking is over rated
Comment from Hotel Management
15-Aug-2017 by Jan Peter van der Ree, Hotel Management
Dear Tony, Thank you for recently staying at Grand Hyatt Berlin. I was pleased to read your comment regarding our location and especially our staff. Of course, I will pass on your positive review to the entire team. We are looking forward to welcome you again soon! Best regards, Jan Peter van der Ree General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Perfectly Located Hotel

Posted 08-Aug-2017
Pros: The location, the room size, the spacious feel of the hotel as a whole. Within a few minutes walk of transport links.
Cons: Toothpaste as standard in the rooms would be great, rather than having to request it. Breakfast is expensive compared to local restaurants.
Location: Sony Centre, Berlin Philarmonic, Brandenburg Gate & Tiergarten Park moments away. Shops & Restaurants plentiful.
Excellent stay from start to finish. Hotel staff very professional and helpful. Perfectly located to discover the delights of Berlin.
Comment from Hotel Management
14-Aug-2017 by Jan Peter van der Ree , Hotel Management
Dear Sean, Thank you for your recent stay at Grand Hyatt Berlin and for having taken the time to share your experiences with us. I am glad that you enjoyed the atmosphere of our hotel. Of course, I will pass on your positive comments regarding our service to the entire team. We will be pleased to accommodate you again soon! Kind regards, Jan Peter van der Ree General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Very nice and luxury hotel.

Posted 07-Aug-2017
Pros: Staff, Facilities. comfort
Location: The hotel location is amazing. with in 10 min walking you can reach to many places and shopping centre in Berlin. Museum,Mall of Berlin and many other
The hotel location is amazing. with in 10 min walking you can reach to many places and shopping centre in Berlin. Museum,Mall of Berlin and many other point of interest.
Comment from Hotel Management
09-Aug-2017 by Jan Peter van der Ree , Hotel Management
Dear Farzin, Thank you for writing this positive review about your latest stay in Berlin. It sounds like you had much time to explore our surroundings and to get to know the German culture. It is great that you also liked our staff as well as our hotel facilities. Hopefully you can visit us again and we will be pleased to make your next stay as comfortable as your last one has been. Kind regards, Jan Peter van der Ree General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Liverpool

One of the best of Hyatt chains

Posted 07-Aug-2017
This hotel is amazing. Location is perfect and near to most of the sightings in Berlin. Staff are great and hotel itself is an engineering icon.
Comment from Hotel Management
09-Aug-2017 by Jan Peter van der Ree , Hotel Management
Dear Amir, On behalf of the entire team I would like to thank you so much for your great feedback on your recent stay at Grand Hyatt Berlin. It is wonderful to learn that you totally enjoyed your whole stay with us and had the chance to explore our beautiful city. Best regards, Jan Peter van der Ree General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Boston

Berlin's best

Posted 05-Aug-2017
Stay here and you will be happy. .world class facility's...friendly helpful staff...class.....walk everywhere...
Comment from Hotel Management
09-Aug-2017 by Jan Peter van der Ree, Hotel Management
Dear Scott, Thank you for taking the time to give your feedback about your recent stay at Grand Hyatt Berlin. I am delighted to read that you liked our facilities so much and enjoyed our service. I hope you had the time to explore the city and will come back to Berlin soon. Best wishes, Jan Peter van der Ree General Manager