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Reviews of La Quinta Inn & Suites by Wyndham Minneapolis Bloomington W

3 out of 5
La Quinta Inn & Suites by Wyndham Minneapolis Bloomington W
5151 American Blvd West, Bloomington, MN

Reviews

7.6

Good

Rating 10 - Excellent. 913 out of 2396 reviews" "
Rating 8 - Good. 696 out of 2396 reviews" "
Rating 6 - Okay. 375 out of 2396 reviews" "
Rating 4 - Poor. 211 out of 2396 reviews" "
Rating 2 - Terrible. 201 out of 2396 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, great staff, soft towels!
Stayed 1 night in Apr 2024

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle service was excellent!
Stayed 1 night in Apr 2024

8/10 Good

Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 3 nights in Apr 2024
Response from Lesly Gomez on 16 Apr 2024
Thank you for staying.

8/10 Good

Regis

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Lesly Gomez on 16 Apr 2024
Thank you for staying.

8/10 Good

Carrie

Travelled with family
Liked: Cleanliness, property conditions & facilities
A book/laminated paper explaining things like location of the pool and and breakfast times would be helpful in the room.
Stayed 1 night in Apr 2024
Response from Lesly Gomez on 16 Apr 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

10/10 Excellent

Katherine

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff! The woman in front of me in line had some problems with her reservation. The night auditor was very kind as he helped resolve it. We will stay there again.
Stayed 2 nights in Apr 2024
Response from Lesly Gomez on 12 Apr 2024
Thank you for staying with us.

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Lesly Gomez on 12 Apr 2024
Thank you for staying with us.

10/10 Excellent

vicente pena

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Apr 2024
Response from Lesly Gomez on 9 Apr 2024
Thank you for staying with us.

4/10 Poor

JACQUELINE

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
…
Stayed 1 night in Apr 2024
Response from Lesly Gomez on 9 Apr 2024
Thank you for staying with us.

10/10 Excellent

Kristin, Beaumont

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Lesly Gomez on 9 Apr 2024
Thank you for staying with us.

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed our stay. Friendly staff and comfortable place to stay
Stayed 2 nights in Apr 2024
Response from Lesly Gomez on 9 Apr 2024
Thank you for staying with us.

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from Lesly Gomez on 9 Apr 2024
Thank you for staying with us.

8/10 Good

Katelyn

Travelled with family and small children
Liked: Staff & service, amenities
The shuttle and parking situation was very smooth.
Stayed 1 night in Apr 2024
Response from Lesly Gomez on 6 Apr 2024
Thank you for staying with us.

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Road construction nearby
Stayed 2 nights in Apr 2024
Response from Lesly Gomez on 4 Apr 2024
Thank you for staying with us, and we appreciate your feedback.

8/10 Good

Jeannette

Stayed 1 night in Apr 2024
Response from Lesly Gomez on 4 Apr 2024
Thank you for staying with us.

2/10 Terrible

Kadijah

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not okay
Stayed 3 nights in Mar 2024
Response from Lesly Gomez on 4 Apr 2024
Thank you for staying with us.

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful! Beds were comfortable
Stayed 2 nights in Mar 2024
Response from Lesly Gomez on 2 Apr 2024
Hello, Kim.Thank you for staying with us.

8/10 Good

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Lesly Gomez on 4 Apr 2024
Thank you for staying with us, and we apologize for the inconvenience.

10/10 Excellent

ratnakarrao

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Mar 2024
Response from Lesly Gomez on 2 Apr 2024
Hello, RatnakarraoThank you for staying with us.

2/10 Terrible

Nataly

Travelled with family, Travelled with family and small children
Never cleaned the room, left a night early due to not having towels, toilet paper, and not.gerring our room.clean after 2 nigjts.
Stayed 4 nights in Mar 2024
Response from Lesly Gomez on 2 Apr 2024
Hello, NatalyI apologize for that, However, if you had a DND sign on the door we are not able to clean your room.

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The facilities were ideal for a hotel about half the size.
Stayed 1 night in Mar 2024
Response from Lesly Gomez on 2 Apr 2024
Hello, Jennifer.Thank you for staying with us. .

2/10 Terrible

Jennifer

Stayed 3 nights in Mar 2024
Response from Lesly Gomez on 30 Mar 2024
Thank you for staying with us.

4/10 Poor

kristyn

Travelled with family and small children
Disliked: Amenities
The pool was small and mucky, the hot tub was out of service and had flimsy boards taped up around it. Our key cards kept deactivating (three times in three days) the breakfast was almost completely gone by 8:30 (supposed to close at 9) with a 20 person wait for the waffle maker. Definitely paid for what we got, as it was the cheapest hotel in the area. Next time we’ll definitely spend a bit more to have something more decent.
Stayed 3 nights in Mar 2024
Response from Lesly Gomez on 28 Mar 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

10/10 Excellent

DORA

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The pool area is gross and the hot tub all blocked off. The room was great and the staff
Stayed 2 nights in Feb 2024
Response from Lesly Gomez on 28 Mar 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

6/10 Okay

Heinrich

Travelled with family
Hotel was good for the price but kept running out of food
Stayed 3 nights in Mar 2024
Response from Lesly Gomez on 27 Mar 2024
Thank you for staying with us, and I apologize for the inconvenience. I will make sure this does not happen again.

10/10 Excellent

Jeffrey

Stayed 1 night in Mar 2024
Response from Lesly Gomez on 16 Apr 2024
Thank you for staying.

4/10 Poor

Roselle

Disliked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Lesly Gomez on 27 Mar 2024
Thank you for staying with us.

2/10 Terrible

carissa

Travelled with family, Business traveller
Disliked: Staff & service
Called to inform them we would be checking I late. Got here when we said we would, and there was no staff at the front desk to check in for 20 mins
Stayed 1 night in Mar 2024
Response from Lesly Gomez on 27 Mar 2024
Hello, Thank you for staying with us, and I apologize about that will make sure to find out who was working that day, and I can assure you we will act. I hope you give us another chance to provide a better experience.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our room, it smelt bad in the mornings though. I don’t know if it was just the hallway or something but our experience was a 7/10 overall.
Stayed 3 nights in Mar 2024
Response from Lesly Gomez on 27 Mar 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

10/10 Excellent

Colton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Lesly Gomez on 27 Mar 2024
Thank you for staying with us.

8/10 Good

Andreika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was good only thing I didn’t like every time I asked for towels they said I had to come down and get no hotel ever told me I needed to come down they would bring them other than hotel was fine!
Stayed 3 nights in Mar 2024
Response from Lesly Gomez on 27 Mar 2024
Hello, Thank you for staying with us, and I apologize about that will make sure to find out who was working that day, and I can assure you we will act. I hope you give us another chance to provide a better experience.

8/10 Good

Dredyn

Stayed 2 nights in Mar 2024
Response from Lesly Gomez on 16 Apr 2024
Thank you for staying

2/10 Terrible

Kayla

Disliked: Staff & service, property conditions & facilities
We purposely got the family suite and when we got on the pop out bed wasn’t there.
Stayed 2 nights in Mar 2024
Response from Lesly Gomez on 27 Mar 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

6/10 Okay

Seth

Travelled with family
Disliked: Amenities
A
Stayed 4 nights in Mar 2024
Response from Lesly Gomez on 27 Mar 2024
Thank you for staying with us.

10/10 Excellent

Amy

Stayed 1 night in Mar 2024
Response from Lesly Gomez on 12 Apr 2024
Thank you for staying with us.

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Lesly Gomez on 27 Mar 2024
Thank you for staying with us.

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Lesly Gomez on 27 Mar 2024
Thank you for staying with us.

10/10 Excellent

Kayleen

Stayed 2 nights in Dec 2023
Response from Lesly Gomez on 27 Mar 2024
Thank you for staying with us.

6/10 Okay

Billie

Travelled with family, Travelled with pets
Liked: Cleanliness
I booked with this hotel because it was 'pet friendly' ONLY TO FIND OUT, WE COULD NOT LEAVE OUR DOG THERE WHILE visiting the mall, I've rented plenty of rooms that allowed this feature, very disappointed, won't be back, and than not notified before approaching the counter all the extra fees, other hotels stated this on there websites, so again, very poor service. We won't be back. The front desk girls were nice, they didn't totally understand what I was saying, so they need to learn English if there going to live and work in America!
Stayed 2 nights in Mar 2024
Response from Lesly Gomez on 27 Mar 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

6/10 Okay

Sara

Business traveller, Travelled with partner
Liked: Staff & service
Not welcoming as we had to avoid potholes in the lot. Couldn’t tell if people hanging out outside were guests or not.
Stayed 1 night in Mar 2024
Response from Lesly Gomez on 27 Mar 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

6/10 Okay

Ivelina

Business traveller
Disliked: Amenities, property conditions & facilities
A hotel, among others along 494 in Bloomington, MN, long past its prime. Poor wifi, typical of Wyndam-branded hotels. Four days without housekeeping service. A parking lot that needed repaving 20 years ago. Three elevators, 2 working on a good day. Interior noise during all hours. No restaurant. Low expectations at this hotel.
Stayed 15 nights in Feb 2024
Response from Lesly Gomez on 27 Mar 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

10/10 Excellent

Gary

The place was clean but had pet odor
Stayed 1 night in Mar 2024
Response from Lesly Gomez on 27 Mar 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Airport shuttle was great. Nice stay
Stayed 1 night in Mar 2024
Response from Lesly Gomez on 27 Mar 2024
Thank you for staying with us.

6/10 Okay

Scott, Phoenix

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is a bit worn down. Breakfast was good. Pool is small and uninviting. Hotub was not working/closed off. Rooms are small but comfortable. Not fully clean in room or in other areas of the hotel.
Stayed 2 nights in Mar 2024
Response from Lesly Gomez on 27 Mar 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

8/10 Good

Samantha

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were all nice and helpful. The breakfast was good. The food and drinks could be stocked more often.
Response from Lesly Gomez on 27 Mar 2024
Thank you for staying with us.

8/10 Good

Gerry

Stayed 1 night in Mar 2024
Response from Lesly Gomez on 2 Apr 2024
Hello, GerryThank you for staying with us.

2/10 Terrible

Paula

Disliked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024
Response from Lesly Gomez on 27 Mar 2024
Thank you for staying with us.

10/10 Excellent

Abdel Khaleq, Darien

Liked: Cleanliness, staff & service, property conditions & facilities
Clean anpd safe
Stayed 3 nights in Mar 2024
Response from Lesly Gomez on 12 Mar 2024
Thank you for staying with us.

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property with good breakfast. It was a great value.
Stayed 1 night in Mar 2024
Response from Lesly Gomez on 12 Mar 2024
Thank you for staying with us.

6/10 Okay

Paul

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
When we checked in and they gave us our room, we went up to our room and someone else was already in it so we had to go back down to lobby and they got us into a new room. The hot tub was under construction and was not told it was so I was pretty upset to not have a hot tub, and then the pool was so cold we couldn’t even swim, and the pool and the pool area just looked so dirty it was so gross! And the breakfast was okay, but all they really had for actual warm food was eggs and sausages. Just wasn’t a lot of options to eat from. In our room it just looked like everything was falling apart.
Stayed 3 nights in Mar 2024
Response from Lesly Gomez on 12 Mar 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.