"Modern and clean hotel, near Kyoto Station"
I really liked this hotel and would not hesitate to book it again. It was modern, clean, comfortable, near the station and the staff was very nice and helpful.
On the less positive side : although it didn't really matter to me, the hotel is on the "wrong" side of Kyoto station. This means that all the bus terminals, shopping malls, the beautiful station building, etc, everything is on the other side. It took us a while to figure out how to get to the other side, but once we got it it was easy. It might be difficult, however, for people who have difficulty walking.
Something that could be improved : there isn't any smoking corner outside the hotel. My partner is non smoker so we took a non smoking room. When I asked the staff if there was a place I could smoke, they told me to go on the other side of the boulevard, in front of the convenience store. While I understand that they don't want guests to be incommoded by second-hand smoke, I believe it would be easy to add an outside, isolated smoking corner.
My last comment doesn't concern this hotel in particular, but rather all Japanese hotel, and I make a point to always mention it. The public bath, which looked really nice, doesn't allow tattoos. I live in Japan and I knew it would be the case, but I still want to mention it because as tourism is growing and as Olympics are coming, many tourists will not understand and actually cannot even imagine why tattoos wouldn't be allowed. It's time to get rid of this policy.
Traveller from Tokyo