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Reviews of Residence Inn Milwaukee Downtown by Marriott

3 out of 5
Residence Inn Milwaukee Downtown by Marriott
648 N Plankinton Ave, Milwaukee, WI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 636 out of 1001 reviews" "
Rating 8 - Good. 248 out of 1001 reviews" "
Rating 6 - Okay. 61 out of 1001 reviews" "
Rating 4 - Poor. 31 out of 1001 reviews" "
Rating 2 - Terrible. 25 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Frederick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here to go to the Satch/Via concert at the Pabst theater. Very convenient. Just a short walk and several places to choose from for something to eat.
Stayed 1 night in Apr 2024

10/10 Excellent

Andrew, Eagan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!!
Stayed 27 nights in Mar 2024
Response from Laurie Brack AGM on 21 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
10/10 would definitely stay here again! So clean & staff was extremely friendly!
Stayed 1 night in Apr 2024
Response from Laurie Brack AGM on 15 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access to only one elevator was very inconvenient. Waited several minutes to get to the main floor. Otherwise, was a great hotel.
Stayed 1 night in Apr 2024
Response from Laurie Brack AGM on 13 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.My apologies for the wait on the elevator, we're glad to hear the rest of your stay was wonderful.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Chantel

Stayed 3 nights in Apr 2024
Response from Laurie Brack AGM on 13 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful and friendly staff. Terrific location. Clean, comfortable room.
Stayed 1 night in Apr 2024
Response from Laurie Brack AGM on 13 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing a review about you recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

ANNA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk were very personable and friendly. It is nice to be welcomed by friendly faces when entering a facility. Overall a wonderful experience!
Stayed 1 night in Apr 2024
Response from Laurie Brack AGM on 9 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Laurie BrackAssistant General Manager

10/10 Excellent

Michelle, Oconomowoc

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and beautiful rooms!
Stayed 1 night in Mar 2024
Response from Laurie Brack AGM on 1 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Laurie BrackAssistant General ManagerResidence Inn Downtown Milwaukee

10/10 Excellent

natalie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were right across the street from the Riverside Theater. Rooms were very spacious and clean.
Stayed 1 night in Mar 2024
Response from Laurie Brack AGM on 26 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Alfredo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking garage for the guests is safe and secure. Room was huge. View was awesome.
Stayed 1 night in Mar 2024
Response from Laurie Brack AGM on 26 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Laurie Brack AGM on 26 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Laurie BrackAssistant General ManagerResidence Inn Downtown Milwaukee

10/10 Excellent

Roman

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Laurie Brack AGM on 23 Feb 2024
Dear Roman,On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Laurie BrackAssistant General ManagerResidence Inn Downtown Milwaukee

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large room and comfortable.
Stayed 2 nights in Feb 2024
Response from Laurie Brack AGM on 19 Feb 2024
Dear Denise,On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Laurie BrackAssistant General ManagerResidence Inn Downtown Milwaukee

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very helpful with restaurant recommendations
Stayed 1 night in Feb 2024
Response from Laurie Brack AGM on 10 Feb 2024
On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Laurie BrackAssistant General ManagerResidence Inn Downtown Milwaukee

10/10 Excellent

Tara L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous spacious rooms
Stayed 1 night in Dec 2023
Response from Laurie Brack AGM on 3 Feb 2024
Dear Tara L,On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Laurie BrackAssistant General ManagerResidence Inn Downtown Milwaukee

10/10 Excellent

Mickey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Laurie Brack AGM on 23 Jan 2024
On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Laurie BrackAssistant General Manager

8/10 Good

Aimee, Iron River

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Laurie Brack AGM on 22 Jan 2024
On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Quick stay and quite nice. Roomy rooms with quiet fridges. Everything went well.
Stayed 1 night in Jan 2024
Response from Laurie Brack AGM on 22 Jan 2024
On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

dolores, Edmonds

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Laurie Brack AGM on 22 Jan 2024
On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Shawna

Stayed 2 nights in Jan 2024
Response from Laurie Brack AGM on 30 Jan 2024
Dear Shawna,On behalf of the entire hotel team, I want to thank you for sharing about your guest experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Laurie Brack

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 2 nights in Dec 2023
Response from Laurie Brack AGM on 22 Jan 2024
On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 Terrible

Edwin

Travelled with family and small children
Liked: Cleanliness, amenities
The smoking from the other rooms was strong in the room that I stayed in. Call and went down to front desk and got help
Stayed 5 nights in Dec 2023

2/10 Terrible

edward

Quit scamming people on rooms they don't even want
Stayed 1 night in Dec 2023

10/10 Excellent

Alexa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Response from Laurie Brack AGM on 7 Feb 2024
Dear Alexa,On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Laurie BrackAssistant General ManagerResidence Inn Downtown Milwaukee

4/10 Poor

Sangita

Travelled with group
Hotel staff needs to be retrained on customer service as they came across to my colleagues and I extremely abruptly as if we should be serving them.
Stayed 3 nights in Dec 2023

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property's proximity to all thing downtown waa perfect!
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Laurie Brack AGM on 11 Nov 2023
Dear Anonymous,On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Laurie BrackAssistant General ManagerResidence Inn Downtown Milwaukee

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location Location Location
The location was close to the convention center and a lot of food choices.
Stayed 7 nights in Oct 2023
Response from Laurie Brack AGM on 11 Nov 2023
Dear Edward,On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Laurie BrackAssistant General ManagerResidence Inn Downtown Milwaukee

10/10 Excellent

Andrea

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel.
Stayed 1 night in Oct 2023
Response from Laurie Brack AGM on 11 Nov 2023
Dear Andrea,On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Laurie BrackAssistant General ManagerResidence Inn Downtown Milwaukee

8/10 Good

Joyce

Liked: Staff & service, property conditions & facilities, room comfort
Great room, could be better
The room was beautiful, it was spacious and had a good view of the river, however, sheets were wrinkly and bed skirt was not fixed properly.
Stayed 1 night in Oct 2023
Response from Laurie Brack AGM on 11 Oct 2023
On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.I will share this with the housekeeping team. My apologies. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Laurie BrackAssistant General ManagerResidence Inn Downtown Milwaukee

10/10 Excellent

Joy, Bark River

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk clerk (3-11) who check us in and answered our questions was friendly and fabulous. Close to theaters, dining and parking.
Stayed 1 night in Oct 2023
Response from Laurie Brack AGM on 7 Oct 2023
On behalf of the entire hotel team, I want to thank you for sharing a review about your recent sty with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Laurie BrackAssistant General ManagerResidence Inn Downtown Milwaukee

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Our only complaint was our room was next to the elevator as it was very noisy
Stayed 1 night in Sep 2023
Response from Laurie Brack AGM on 30 Sept 2023
Dear James,On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Laurie BrackAssistant General ManagerResidence Inn Downtown Milwaukee

10/10 Excellent

Leif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As advertised, friendly staff, great rooms, loved the huge windows, best pillows - worst towels.
Stayed 2 nights in Sep 2023
Response from Laurie Brack AGM on 27 Sept 2023
On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Laurie BrackAssistant General Manager

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 7 nights in Aug 2023
Response from Laurie Brack AGM on 24 Sept 2023
On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Laurie BrackAssistant General Manager

8/10 Good

David

Stayed 1 night in Sep 2023
Response from Laurie Brack AGM on 11 Oct 2023
On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Laurie BrackAssistant General ManagerResidence Inn Downtown Milwaukee

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Melissa at the front desk was wonderful! So helpful and pleasant! Will return to the Renaissance because of her!
Stayed 1 night in Sep 2023
Response from Laurie Brack AGM on 13 Sept 2023
On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Laurie BrackAssistant General Manager

8/10 Good

Elaine

Stayed 1 night in Aug 2023
Response from Laurie Brack AGM on 27 Aug 2023
Dear Elaine,On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Laurie BrackAssistant General ManagerResidence Inn Downtown Milwaukee

8/10 Good

Cody

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Laurie Brack AGM on 27 Aug 2023
Dear Cody,On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Laurie BrackAssistant General ManagerResidence Inn Downtown Milwaukee

8/10 Good

Jonah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staying at Residence Inn was just fine for our night in downtown Milwaukee. Milwaukee is a great city and this hotel is in walking proximity to most attractions. The hotel was clean and felt very safe. That all being said, it lacked the character, charm and welcome that I expect from my home town. The staff were friendly and courteous. But the ball did get dropped a few times in their attempts to adequately deal with the front desk. This hotel could be awesome but for the $500 that we paid it was just "meh".
Stayed 1 night in Aug 2023
Response from Laurie Brack AGM on 27 Aug 2023
Dear Johah,On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Laurie BrackAssistant General ManagerResidence Inn Downtown Milwaukee

10/10 Excellent

Jodie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Laurie Brack AGM on 27 Aug 2023
Dear Jodie,On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Laurie BrackAssistant General ManagerResidence Inn Downtown Milwaukee

8/10 Good

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Laurie Brack AGM on 27 Aug 2023
Dear Jeffrey,On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Laurie BrackAssistant General ManagerResidence Inn Downtown Milwaukee

8/10 Good

Max

Stayed 1 night in Jul 2023
Response from Laurie on 27 Aug 2023
Dear Max,On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Laurie BrackAssistant General ManagerResidence Inn Downtown Milwaukee

10/10 Excellent

Robin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very sweet and polite
Stayed 2 nights in Jul 2023
Response from Laurie Brack AGM on 27 Aug 2023
Dear Robin,On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Laurie BrackAssistant General ManagerResidence Inn Downtown Milwaukee

10/10 Excellent

Robert

Stayed 1 night in Jul 2023
Response from Laurie on 16 Jul 2023
Dear Robert, Thank you for taking the time to leave a review about your recent stay with us. We truly appreciate our guests. Hope you come back soon.Laurie BrackAssistant General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay.
Stayed 6 nights in Jul 2023
Response from Laurie on 16 Jul 2023
We are glad you enjoyed your stay with us. Hope you come back and visit Milwaukee again.Laurie BrackAssistant General Manager

10/10 Excellent

Mary Elaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Situated along the Milwaukee's Riverwalk, the Residence Inn is a lovely hotel walking distance from Historic Third Ward, Public Market and othe local attractions! Our hotel room had a fully equipped kitchen, king-sized bed, queen pull-out, work desk with many outlets and BRRATHTAKING cathedral ceilings! Staff was friendly and helpful. Parking is pricey, but safe and convenient. A bit of a splurge, but will definitely book again in the future.
Stayed 1 night in Jul 2023
Response from Laurie on 16 Jul 2023
Dear Mary Elaine,We are glad your stay with us was an enjoyable one. Hopefully your travels will bring you back to Milwaukee in the future.Laurie BrackAssistant General Manager

10/10 Excellent

Petrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Laurie on 16 Jul 2023
Dear Petrea,Thank you for taking time to leave a review about your recent stay with us. I am happy that your stay was an enjoyable on. Safe travels.Laurie BrackAssistant General Manager

10/10 Excellent

Brian

Stayed 3 nights in Jul 2023
Response from Laurie on 27 Aug 2023
Dear Brian,On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Laurie BrackAssistant General ManagerResidence Inn Downtown Milwaukee

6/10 Okay

Joaquim

Breakfast is poor
Stayed 6 nights in Jul 2023
Response from Laurie Brack AGM on 11 Jul 2023
Thank you for letting us know about your recent stay with. We hope to see you again when you return to our area

8/10 Good

Alicia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Family Trip
The hotel was amazing and we loved the history behind it. Checking in the staff was wonderful however the evening staff was rude. Overall our family enjoyed our stay. The location was perfect!
Stayed 1 night in Jun 2023
Response from Laurie Brack AGM on 2 Jul 2023
Dear Alicia,Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the hotel leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.Sincerely, Laurie BrackAssistant General Manager