Terrace/patio

Reviews of Fairfield Inn & Suites by Marriott Milwaukee Airport

2.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 502 out of 823 reviews" "
Rating 8 - Good. 234 out of 823 reviews" "
Rating 6 - Okay. 56 out of 823 reviews" "
Rating 4 - Poor. 22 out of 823 reviews" "
Rating 2 - Terrible. 9 out of 823 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James, Green Bay

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property and the staff was excellent to work with. Very good breakfast selection also.
Stayed 2 nights in Mar 2024
Response from Chris Johnson - General Manager on 24 Mar 2024
Thank you for staying with us and taking the time to complete a review. I will certainly share the “clean, excellent staff and good breakfast selection” comments with the team as they enjoy hearing from our guests. We look forward to taking care of you on future visits to Milwaukee and have a great day!

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Chris Johnson - General Manager on 20 Mar 2024
Thank you for staying with us and taking the time to provide a rating. I will certainly share the ‘5’ with the team as they enjoy hearing from guests who recognize their hard work. We look forward to taking care of you on future visits to Milwaukee and have a great day!

10/10 Excellent

Kelly, Moline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, in a safe area. Staff was nice and wonderful continental breakfast. Free parking
Stayed 1 night in Mar 2024
Response from Chris Johnson - General Manager on 18 Mar 2024
Thank you for staying with us and taking the time to complete a review and provide feedback. I will certainly share the "clean, wonderful continental breakfast and nice staff" comments with the team as they enjoy hearing from guests who recognize their hard work. We look forward to taking care of you on future visits to Milwaukee and have a great day!

6/10 Okay

Tou

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Chris Johnson - General Manager on 18 Mar 2024
Thank you for staying with us and taking the time to provide a rating. It seems we did an "average" job of taking care of you based on the '3' rating. Was there anything specific that occurred or just a general overall feeling? Direct guest feedback is the best tool we have for improving our service consistency. We do hope to be of service to you on future visits to Milwaukee and have a great day!

10/10 Excellent

Caley

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and welcoming!
Stayed 1 night in Mar 2024
Response from Chris Johnson - General Manager on 13 Mar 2024
Thank you for staying with us and taking the time to provide a review. I will certainly share your "clean and welcoming" feedback with the team as they enjoy hearing from our guests who recognize their efforts. We look forward to taking care of you on future visits to Milwaukee and have a great day!

10/10 Excellent

Aspen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Getting to the parking stop for the guests has some rough road spots. And there isnt a entrance for the building itself so its hard to know that the entrance for the hotel next to it is also used for the Fairfield hotel as well.
Stayed 1 night in Feb 2024
Response from Chris Johnson - General Manager on 6 Mar 2024
Thank you for staying with us and taking the time to provide feedback. I am glad that overall your experience was a '5' though your feedback on signage is duly noted. We are working on improving the signage to better indicate that the Candlewood and Fairfield have the same shared entrance by the sign. Though we own/operate both properties, I understand how that can be confusing. We look forward to being of service to you on future visits to Milwaukee and have a great day!

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy location south of downtown Milwaukee. We did not need airport shuttle service as we were just stopping before heading North. Property was clean and staff very friendly. suggestion: could the cleaning staff mop and vacuum the lobby either before or after the breakfast hours. It smelled of chemicals and the noise disrupted our breakfast meeting.
Stayed 1 night in Mar 2024
Response from Chris Johnson - General Manager on 4 Mar 2024
Thank you for staying with us and taking the time to complete a review. I will certainly share the “clean and friendly” observation as the team enjoys hearing from our guests who recognize their efforts. I will also remind the morning cleaning team to be cognizant of guests utilizing the common area for meetings and the need to be respectful of that. We look forward to taking care of you on future visits to Milwaukee and have a great day!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property and rooms. Friendly staff
Stayed 3 nights in Feb 2024
Response from Chris Johnson - General Manager on 8 Mar 2024
Thank you for staying with us and taking the time to provide a rating and feedback. I will certainly share the "clean and friendly" comments with the team as they enjoy hearing from our guests who recognized their work. We look forward to taking care of you on future visits to Milwaukee and have a great day!

10/10 Excellent

Shannon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveled with my daughter, area was safe, staff was nice, great breakfast options, very comfortable bed and pillows, overall great experience.
Response from Chris Johnson - General Manager on 25 Feb 2024
Thank you for staying with us and taking the time to provide a rating and specific comments. I will certainly share the "safe, great breakfast options, comfortable bed/pillows and overall great experience" feedback with the team. They love hearing from guests who recognize their efforts. We look forward to taking care of you on return visits to Milwaukee and have a great day!

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with friendly staff!
Stayed 1 night in Feb 2024
Response from Chris Johnson - General Manager on 26 Feb 2024
Thank you for staying with us and taking the to provide feedback. I will certainly share your "friendly staff" comment with the team as they enjoy hearing from our guests who recognize their efforts. We look forward to taking care of you on future visits to Milwaukee and have a great day!

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Chris Johnson - General Manager on 25 Feb 2024
Thank you for staying with us and taking the time to provide a rating. I will certainly share the 5 out of 5 rating with the team as they enjoy hearing from guests who recognize their efforts. We look forward to taking care of you on future visits to Milwaukee and have a great day!

8/10 Good

Jaclynne, North Wales

Liked: Cleanliness, staff & service, property conditions & facilities
The housekeeping services were not done until I contacted front desk 3 times. I understand every/other day housekeeping, however no towels was very disappointing by day 3.
Stayed 4 nights in Feb 2024
Response from Chris Johnson - General Manager on 9 Feb 2024
Thank you for staying with us and taking the time to complete a review. I apologize for the internal miscommunications that led to the disappointing service from housekeeping, specifically the towel service . I have shared your experience with the team as a reminder of the importance of our service delivery being consistent. We do hope to be of service to you on future visits to Milwaukee and thank you again for choosing our hotel.

10/10 Excellent

Joy, Cooks

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient if you have an early morning flight out of Milwaukee
Stayed 1 night in Jan 2024
Response from Chris Johnson - General Manager on 7 Feb 2024
Thank you for staying with us and taking the time to provide feedback. I will certainly share your rating and “clean” comment with the team as they enjoy hearing from our guests. We look forward to taking care of you on your next visit to/flight out of Milwaukee and have a great day.

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and well kept
Stayed 2 nights in Feb 2024
Response from Chris Johnson - General Manager on 5 Feb 2024
Thank you for staying with us and taking the time to complete a review. I will certainly share the “clean and well kept” comment with the team as they enjoy hearing from our guests who recognize their efforts. We look forward to taking care of you on future visits to Milwaukee and have a great day!

10/10 Excellent

CHIRAPAK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2024
Response from Chris Johnson - General Manager on 31 Jan 2024
Thank you for staying with us and taking the time to provide a rating. I will certainly share the ‘5 out 5’ with the team as they enjoy hearing from guests who recognize their efforts. We hope to be of service to you on future visits and that your New Year is off to a great start.

10/10 Excellent

Jeffrey P

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place great service.
Stayed 1 night in Jan 2024
Response from Chris Johnson - General Manager on 24 Jan 2024
Thank you for staying with us and taking the time to complete a survey. I will certainly share the rating and “great service” comment with the team as they enjoy hearing from guests who recognize their efforts. We hope to be of service to you on future visits to Milwaukee and that your New Year is off to a great start.

10/10 Excellent

felix

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Chris Johnson - General Manager on 21 Feb 2024
Thank you for staying with us and taking the time to provide a rating. I will certainly share the '5 out of 5' score with the team as they enjoy hearing from guests who recognize their hard work. We look forward to taking care of you on future visits to Milwaukee and have a great day!

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Go there often.
Stayed 1 night in Jan 2024
Response from Chris Johnson - General Manager on 11 Jan 2024
Thank you for staying with us and taking the time to complete a review. We enjoy taking taking care of you on your visits to Milwaukee and hope your New Year is off to a great start!

8/10 Good

Renee

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Chris Johnson - General Manager on 11 Jan 2024
Thank you for staying with us and taking the time to provide a rating. We strive to deliver ‘5 out of 5’ experiences and noticed you rated us a 4. Is there anything we could have done better to improve your stay? Direct guest feedback is the most important tool we have in our efforts to improve the consistency of our service delivery. We do hope to be of service to you oh future visits to Milwaukee and hope your New Year is off to a nice start.

8/10 Good

Abdul B

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please with the stay and the price of the hotel.
Stayed 1 night in Dec 2023
Response from Chris Johnson - General Manager on 1 Jan 2024
Thank you for staying with us and taking the time to complete a review. We look forward to taking care of you on future visits and Happy New Year!

10/10 Excellent

Barb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful.
Stayed 2 nights in Dec 2023
Response from Chris Johnson - General Manager on 28 Dec 2023
Thank you for staying with us and taking the time to complete a survey. I am glad the staff was able to help as requested and we hope to be of service to you on future visits to Milwaukee. Have a great day!

10/10 Excellent

Jesse

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic!!
Stayed 1 night in Dec 2023
Response from Chris Johnson - General Manager on 25 Dec 2023
Thank you for staying with us and taking the time to complete a review. I will certainly share the “fantastic” comment with the team as they enjoy hearing from guests who recognize their efforts. We look forward to taking care of you on future visits to Milwaukee and Happy Holidays!

10/10 Excellent

Haydee Vargas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay. The staff was nice and very attentive to my needs (A quiet space), room was clean and spacious, pool was warm and the hot tub nice and working, the continental breakfast is typical for a hotel (remember you are not at home or at a restaurant). I would stay again thank you Fairfield for a pleasant stay.
Stayed 1 night in Dec 2023
Response from Chris Johnson - General Manager on 25 Dec 2023
Thank you for staying with us and taking the time to provide a review. I will certainly share your positive comments with the team as they enjoy hearing from guests who recognize their efforts. We look forward to taking care of you on future visits to Milwaukee and Happy Holidays!

8/10 Good

Mary

Stayed 1 night in Dec 2023
Response from Chris Johnson - General Manager on 16 Jan 2024
Thank you for staying with us and taking the time to provide a rating. Was there anything we could have done better to achieve a '5 out of 5' rating? Direct feedback from our guests is the most important tool we have for improving the consistency of our service. We do hope to see you on future visits to Milwaukee and that your New Year is off to a great start!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Chris Johnson - General Manager on 19 Dec 2023
Thank you for staying with us and taking the time to provide a rating. I will certainly share the "10 out of 10" with the team as they enjoy hearing from guests who recognize their hard work. We look forward to taking care of you on future visits to Milwaukee and have a joyous Holiday season!

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was awesome and so helpful. Refrigerator didn't work so she gave us a new room!!!. Both rooms very clean! Highly recommend!
Stayed 1 night in Dec 2023
Response from Chris Johnson - General Manager on 14 Dec 2023
Thank you for staying with us and taking the time to complete a review. I am sorry to hear of the refrigerator issue but glad the team was able to get it resolved to your satisfaction. I have shared the "very clean" comment with Housekeeping as they enjoy hearing from guests who recognize their efforts. We look forward to taking of you on future visits to Milwaukee and Happy Holidays!

10/10 Excellent

Kenneth

Stayed 3 nights in Dec 2023
Response from Chris Johnson - General Manager on 28 Dec 2023
Thank you for staying with us and taking the time to provide a rating. The team enjoys seeing ‘5 out of 5’ as they work hard to deliver for our guests. We hope to be of service to you on future visits to Milwaukee and have a great day!

8/10 Good

Cory

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a banging noise coming from the fridge all night. No other complaints. Very nice hotel.
Stayed 1 night in Dec 2023
Response from Chris Johnson - General Manager on 14 Dec 2023
Thank you for staying with us and taking the time to complete a review. I apologize for the noise refrigerator and we did have maintenance replace the unit. I am glad to read that the rest of your stay was nice and we hope to take care of you on future visits to Milwaukee.

10/10 Excellent

Mirka

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Chris Johnson - General Manager on 14 Dec 2023
Thank you for staying with us and taking the time to provide a rating. I will certainly share the '5 out of 5' with the team as they enjoy hearing from guests who recognize their efforts. We look forward to taking care of you on future visits to Milwaukee and Happy Holidays!

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel/rooms are always clean. The front desk staff is always amazing. We were able to check in early and were granted a late check out. The location is perfect for whatever you plan to do. Everywhere I went to was 20 minutes or less. Definitely our favorite place to stay when visiting Milwaukee!
Stayed 2 nights in Nov 2023
Response from Chris Johnson - General Manager on 1 Dec 2023
Thank you for staying with us and taking the time to provide a review. I will certainly share your "clean and amazing" comments with the team as they enjoy hearing from guests who recognize their efforts. We look forward to taking care of you on future visits to Milwaukee and Happy Holiday season!

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, property conditions & facilities
Was convenient and quiet. Staff eas helpful and nice.
Stayed 1 night in Nov 2023
Response from Chris Johnson - General Manager on 25 Nov 2023
Thank you for staying with us and taking the time to provide a review. I will certainly share the helpful and nice comment with the team and am glad you found the hotel convenient and quiet. We look forward to taking care of you on future visits to Milwaukee and Happy Holiday season!

10/10 Excellent

Marie

Stayed 1 night in Nov 2023
Response from Chris Johnson - General Manager on 14 Dec 2023
Thank you for staying with us and taking the time to provide a rating. I will certainly share your '5 out of 5' with the team as they enjoy hearing from guests who recognize their efforts. We look forward to taking care of you on future visits to Milwaukee and Happy Holidays!

10/10 Excellent

Roger

Liked: Cleanliness, staff & service
Good place to stay.
Stayed 1 night in Nov 2023
Response from Chris Johnson - General Manager on 20 Nov 2023
Thank you for staying with us and taking the time to provide a rating and comment. I will certainly share the "good place to stay" with the team as it sums up the result of their collective efforts. We look forward to taking care of you on future visits and have a great day!

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
It was wonderful. Excellent breakfast. Water park was fun. Everyone was so helpful. I will be back!
Stayed 3 nights in Nov 2023
Response from Chris Johnson - General Manager on 14 Nov 2023
Thank you for staying with us and taking the time to complete a review and provide a rating. I will certainly share your thoughts with the team, especially about the helpfulness and breakfast. We look forward to taking care of you on future visits to Milwaukee and have a great day!

8/10 Good

Beth

Stayed 1 night in Nov 2023
Response from Chris Johnson - General Manager on 14 Dec 2023
Thank you for staying with us and taking the time to complete a review. Direct feedback from our guests is the best tool we have for improving the guest experience. I see that you rated us a '4', is there anything we could have done better? We do hope to be of service to you on future visits to Milwaukee and have a great day.

4/10 Poor

Nichole

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
When we arrived, we were informed the hot tub wasn't working. It would have been nice to have that on the website so I was aware before I booked. The room wasn't cleaned properly. There was some white substance (I hope it was yogurt) in the side of the TV. The remote for the TV was infuriating. The buttons stuck and it was impossible to navigate. Luckily there was a mobile remote option, but if you were in the middle of a movie, and you needed to go off the page on the phone, you had to rescan the QR code... So I had to attempt to use the remote to get to that page. We were not in the room much, thankfully. The ice machine on the first floor was also busted. I told the front desk. They were aware but there was no sign on it. No sign when I left either.bi just went to the one on the second floor. The first floor was always wet due to the pool but that is expected because of kids. That is fine. There was signage. Speaking of the pool, when I arrived, I popped in at about 2pm to see the what the pool looked like. There was a large family there so I decided to come back at 9:30 for a quick soak in the broken hot tub before bed. The heat was still working on it. The pool area was covered in dirty pool towels and garbage. I figured the pool would be checked on quickly between 2-9:30pm. I guess not. For breakfast, the bagels were hard but otherwise it was fine for a hotel breakfast. The beds were clean and ok. The staff is really nice but I won't be returning
Stayed 1 night in Nov 2023
Response from Chris Johnson - General Manager on 10 Nov 2023
Thank you for staying with us and taking the time provide a review. I apologize for the experiences you had and have shared the review with the team so that we may make improvements for future guests. We do hope to have the opportunity to be of service to you on a future visit and regain your trust in the hotel.

4/10 Poor

Joshua

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We were honestly pretty disappointed by our stay. The staff were very friendly and helpful - that was definitely the biggest plus. However, there was a lot left to be desired. We were really excited to stay at a Marriott Suite - we figured Marriott's are generally really nice. However, the room had a few dirty spots, the blinds had a huge stain on them, and one of the spare pillows was covered in yellow stains. The bathroom fan didn't work and there was a few hairs throughout the bathroom when we checked in. The rooms were small for a suite. Breakfast was also very disappointing. We had hoped for a little bit better breakfast than cheap eggs and meats, waffles, oatmeal, and cereal. The options were the exact same every morning and the drink options were very limited. The coffee was filled with grounds the first couple mornings (which the staff did promptly change out when my wife informed them, so again, the staff were great -just not the food). We also chose this hotel due to it having the hot tub - but were disappointed as the jets were broken while we were there. And the towels for the pool are tiny - they couldn't wrap around us very well and it took 2-3 towels just to fully dry ourselves.
Response from Chris Johnson - General Manager on 7 Nov 2023
Thank you for staying with us and taking the time to offer very specific feedback on your experience. I apologize for the overall experience you had as it does not reflect our standards on several levels. I have shared the cleanliness concerns with the Housekeeping team. Unfortunately, there was nothing we could do about the hot tub as the necessary parts for repair are backordered. The breakfast selections are consistent with the Fairfield brand though we do try to have some variations for our longer staying guests. I have discussed this with our breakfast team as well. We do hope to be of service to you on a future visit to provide a better experience for you. Please reach out to me directly at cjohnson@wiscohotels.com so I can personally handle the arrangements for you. Thank you again and look forward to regaining your confidence in our hotel.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Accommodations
Hardworking hospitable accommodating staffers clean ground’s parking lot hotel suit no odors quiet relaxing enjoyable stay seasonable décor amenities inviting entrance way
Stayed 6 nights in Oct 2023
Response from Chris Johnson - General Manager on 7 Nov 2023
Thank you for staying with us and taking the time to provide feedback on your stay. I will certainly share the positive comments with the team as then enjoy hearing from our guests. We look forward to taking care of you on future visits to Milwaukee and have a great day!

10/10 Excellent

Bettina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Chris Johnson - General Manager on 31 Oct 2023
Thank you for staying with us and taking the time to complete a review. I will certainly share the "10 out of 10" ranking with the team as they enjoy hearing from guests who recognize their efforts. We look forward to taking care of you on future visits to Milwaukee and have a great day!

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Chris Johnson - General Manager on 27 Oct 2023
Thank you for staying with us and taking the time to provide a rating. I will certainly share the ‘10’ with the team as they enjoy hearing from guests who recognize their hard work. We look forward to taking care of you on future visits to Milwaukee and have a great day!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Chris Johnson - General Manager on 27 Oct 2023
Thank you for staying with us and taking the time to provide a rating. I will certainly share the "10 out of 10" with the team as they enjoy hearing from guests who recognize their hard work. We look forward to taking care of you on future visits to Milwaukee and have a great day!

2/10 Terrible

James

Stayed 1 night in Oct 2023
Response from Chris Johnson - General Manager on 14 Nov 2023
Thank you for staying with us and taking the time to provide a rating. I apologize for the experience not being better for you and hopefully we will have the chance to regain your loyalty on a future visit to Milwaukee.

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable!!
Stayed 1 night in Oct 2023
Response from Chris Johnson - General Manager on 24 Oct 2023
Thank you for staying with us and taking the time to provide a rating which I will certainly share with the team. They enjoy hearing from our guests, especially when they use the phrase "clean and comfortable". We look forward to taking care of you on future visits to Milwaukee and have a great day!

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect.
Super quiet even though it's next to the airport. Modern, stylish. Great front desk staff. Nice breakfast. Comfortable bed.
Stayed 1 night in Oct 2023
Response from Chris Johnson - General Manager on 23 Oct 2023
Thank you for staying with us and taking the time to provide a rating and comments for us. I will certainly share the "friendly and nice breakfast" comments with the team as they enjoy hearing from our guests. We look forward to taking care of you on future visits to Milwaukee and hope your fall season is off to a nice start.

8/10 Good

Atha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Chris Johnson - General Manager on 23 Oct 2023
Thank you for staying with us and taking the time to provide a rating. I noticed an '8' which is not the level we strive to deliver for our guests. Was there anything specific about your stay or was is just an overall feeling? Direct guest feedback is the best tool we have for improving our consistency. We do hope to see you on a future visit to Milwaukee and that your fall is off to a nice start.

6/10 Okay

Crystal

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Chris Johnson - General Manager on 23 Oct 2023
Thank you for staying with us and taking the time to provide a rating. We strive to deliver '9' and '10' experiences and it seems we failed to do deliver for you. Was there anything specific about your stay or was it just an overall feeling? Direct guest feedback is the best tool we have to improve our service consistency. We do hope to be of service to you on a future visit to Milwaukee and deliver a better overall stay for you.

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Chris Johnson - General Manager on 23 Oct 2023
Thank you for staying with us and taking the time to provide a positive rating which I will share with the team. They enjoy hearing from our guests who recognize their efforts. We hope to be of service to you on future visits to Milwaukee and that your fall season is off to a nice start.

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable, and friendly staff.
Stayed 1 night in Oct 2023
Response from Chris Johnson - General Manager on 27 Oct 2023
Thank you for staying with us and taking the time to provide a rating. I will certainly share the "clean and friendly" comment with the team as they enjoy hearing from our guests. We look forward to taking care of you on future visits to Milwaukee and have a great day!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Chris Johnson - General Manager on 15 Oct 2023
Thank you for staying with us and taking the time to provide a rating. I will certainly share the '5 out 5' rating with the team as they enjoy hearing from guests who recognize their efforts. We look forward to taking care of you on future visits and hope your fall season is off to a nice start.

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Chris Johnson - General Manager on 9 Oct 2023
Thank you for staying with us and taking the time to provide a rating which I will certainly share with the team. They enjoy hearing from our guests who recognize their hard work. We look forward to taking care of you on future visits to Milwaukee and hope your fall season is off to a nice start.