Ratings based on 430 verified reviews

3.5 out of 5
81% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia-verified reviews
3 out of 5
by a verified traveller

Posted 18 Oct 2019
Looks good from the outside. Rabbit warren of rooms which are on the small side. Don’t rush for restaurant unless you have no other options. Staff are friendly.
3 out of 5
by a verified traveller

Posted 17 Oct 2019
The setting and look of the Horwood estate is beautiful, hotel rooms was a little disappointing & need an update.
3 out of 5
by a verified traveller

Posted 17 Sep 2019
Nice location but needs to focus a lot more on quality. Restaurant meal pretty awful. Cheap toilet roll. No magazines in rooms or bar area.
2 out of 5
by a verified traveller

This traveller left a rating score only Posted 12 Sep 2019
3 out of 5
by a verified traveller

Posted 5 Sep 2019
Looks very grand and impressive when you approach but if you’re not paying for a premium room you end up in nothing better than any other lower cost accommodation (Travelodge, Premier Inn etc). Staff were great and good facilities but on the whole, the experience was nothing more than ‘average’.
4 out of 5
by a verified traveller

Posted 5 Sep 2019
Lovely grounds, clean Spread over a larfe area and confusing
4 out of 5
by a verified traveller

Posted 29 Aug 2019
Gardens and setting good. Atmosphere in house lovely and calm.
4 out of 5
by a verified traveller

Posted 25 Aug 2019
Clean comfortable bed. Fresh fruit and pastries at breakfast. Poor main courses in restaurant. Manor is just a facade . Spent most of the time wandering around corridors looking for the room . All staff were very pleasant
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 23 Aug 2019
2 out of 5
by a verified traveller

Posted 7 Aug 2019
On the surface the estate is amazing but the rooms are far from that! The rooms if not the entire hotel part of the estate is very run down and in need of a good deep clean and complete updated refurbishment.