Beach/ocean view
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Reviews of Hotel Sato

4 out of 5
Hotel Sato
Obala Ive Novakovica bb, Sutomore

Reviews

8.0

Very good

Rating 10 - Excellent. 11 out of 32 reviews" "
Rating 8 - Good. 12 out of 32 reviews" "
Rating 6 - Okay. 6 out of 32 reviews" "
Rating 4 - Poor. 2 out of 32 reviews" "
Rating 2 - Terrible. 1 out of 32 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

zee, USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel on perfect location, staff needs extra training but they got new manager and looks like it’s already getting better
Stayed 5 nights in Jul 2019
Response from Hotel Sato on 12 May 2020
Dear Guest, thank you for your review. We are glad that you are satisfied with the hotel and location. Our staff got training after the summer season, therefore we hope that you would be more content with our service and staff. Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view and amenities
Stayed 5 nights in Jul 2018
Response from Sales and Marketing Department on 7 Aug 2018
Dear guest, thank you. We appreciate your comment.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
large clean room, friendly staff, nice facilities
Stayed 1 night in May 2018
Response from Hotel Sato on 30 May 2018
Dear Guest, Thank you so much for this wonderful feedback. We are delighted to hear that you enjoyed your stay in our hotel, we always try our best to satisfy all needs of our guests. We are more than happy to hear that we exceeded your expectations. We appreciate all your comments that will certainly encourage other readers to visit us. Everybody is very much looking forward to welcome you soon again. Greetings from Hotel Sato

2/10 Terrible

Kayleigh

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Everything was closed as it was out of season but even after I contacted staff before my visit no body mentioned this..no pool, spa or restaurant was open (only the buffet) the staff didn't really seem too clued up either local area was dirty with rubbish flowing onto the hotels "private beach which was actually just a public beach....definitely not 4star
Response from Hotel Sato on 1 Jun 2018
Dear Guest, We are very sorry because you feel unhappy at our hotel.During your stay was raining and you could not use pool.Out off season at the beach do not have many attractions.Our a-la-carte restaurant was open at same time like hotel and all guest has info about that. Best Regards, Hotel Sato

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoryed it thoroughly. Excellent hotel, great location, and perfect for the break I needed.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in Sutomore, close to the beach!
We were picked up from the airport via the hotels shuttle service. The gentleman (driver) was very kind. Check-in was smooth, the staff were all very nice and professional. The hotel was lovely and close to the beach! Loved that we were close to the bus station and train. There were plenty of stores and restaurants near by which were open late. I have never written a review however everything was very nice so I had to!

4/10 Poor

Tony, Hawthorne, CA, USA

Liked: Cleanliness, staff & service
Disliked: Room comfort
Do not put your valuable and money inside the safe. I lost $950.00 and my fiance also lost 100.00 Euro inside the safe. Basically this is not a 4 stars hotel. It can be a 3 star hotel.

8/10 Good

Iegor, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
We booked a double room with double bed but we got a room with two twin beds placed one next to another. It was not very comfortable when I slept with my wife and some times got into gap between beds. Otherwise hotel is very clean and fancy with cheerful personnel.

10/10 Excellent

Bozhidar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Irene

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2022

6/10 Okay

Verified traveller

Schlaflos in Sutomore, Party Zone in direkter Nachbarschaft. Vor 1Uhr war an Schlaf nicht zu denken. Personal überfordert, ich hatte den Eindruck das es Ferienjobber waren, sehr unmotiviert!
Stayed 13 nights in Aug 2019
Response from Hotel Sato on 12 May 2020
Dear Guest, thank you for your feedback. We sincerely apologize for any inconvenience you have encountered during your stay. Unfortunately, we are not able to resolve the issue with the noise, since it depends on the actions of the local government. Kind regards,

6/10 Okay

Vadim

Stayed 8 nights in Aug 2019
Response from Hotel Sato on 12 May 2020
Dear Mr.Vadim, thank you for the review. Kind regards

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 14 nights in Jul 2019
Response from Hotel Sato on 12 May 2020
Dear Guest, thank you for your review and we are glad that you were satisfied with your stay. Kind regards

10/10 Excellent

Jelena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2019
Response from Hotel Sato on 12 May 2020
Dear Jelena, thank you for your review. We are glad that you are satisfied with your stay at the hotel Sato. Kind regards

8/10 Good

Arkadiusz

Liked: Cleanliness, property conditions & facilities, room comfort
Vacation in Montenegro
Hotel located in the center of Sutomore, close to railway and bus station. Room was clean and basically equipped. Lack of shampoo in bathroom, only liquid soap in distributors on the wall. The breakfasts very poor, nothing sweet and after 9p.m. we had to ask waiters to get a plate, knife and fork. If you wand to eat the breakfast in this hotel you must get up early. The receptionist offered us also dinner but after the first breakfast we choosed another restaurant, there are many cheap and really very good in nearby.
Stayed 7 nights in Jul 2019
Response from Hotel Sato on 12 May 2020
Dear Mr. Arkadiusz, thank you for taking time to write the feedback regarding your stay at the hotel Sato. Your review is truly valuable to us since it helps us to improve our service. We sincerely apologize for any issues you have encountered during your stay. Kind regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist sehr bemüht um seine Gäste. Leider war das Hotel noch nicht mit den Vorbereitungen für die Saison fertig. Aber man hat sich sehr bemüht.
Stayed 10 nights in Jun 2019
Response from Hotel Sato on 12 May 2020
Dear Guest, thank you very much for your feedback. We are glad that you recognized our efforts to keep our guests content and we apologize for any issues you had during your stay at the hotel. Kind regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acceuil excellent. Plage privée qui est trés agréable Attention quand on loue demander pas côté route car très désagréable.
Stayed 6 nights in Sep 2018
Response from Hotel Sato on 12 May 2020
Dear Guest, thank you for your kind review. We are glad that you have enjoyed your stay with us. Kind regards

6/10 Okay

Jonna, Suomi

Liked: Cleanliness, staff & service, room comfort
Siisti hotelli lähellä rantaa
Hotellin sijainti hyvä, uima-allas riittävän kokoinen, oma ranta iso plussa koska yleinen uimaranta todella kansoitettu, hotellin oman ala carte ravintolan ruoat maistuvia
Stayed 7 nights in Jul 2018

10/10 Excellent

Göran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotell, bra frukost, bra läge. Mycket bra med hotellets egna strandområde, mycket trångt på allmänna. Mycket hög musik fram till kl 01.00 från flera restauranger kan störa. Medtag öronproppar!
Stayed 10 nights in Jul 2018

6/10 Okay

Gedt, Belgique

Liked: Cleanliness, staff & service
Personnel souriant, professionnel.
Personnel d'accueil et des chambres compétent, professionnel. Tentative de répondre au mieux pour satisfaire (changement de chambre pour avoir 2 lits). Prix attrayants au service du café-restaurant, bon service. Plaisir d'être au calme au bar de l'hôtel comparativement au vacarme de la rue. Terrasse très plaisante. Piscine plutôt petite au vu du nombre de clients. Les côtés négatifs : au 4ème étage : pas de WIFI dans la chambre; lieu pas discret pour recevoir un massage : lieu de passage d'autres membres du personnel et accessible aussi aux clients : pas de note : "ne pas déranger, massage en cours" + le fait que nous avons demandé 2 massages différents et qu'ils étaient vraisemblablement identiques mais pourtant pas au même prix!
Stayed 4 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Veldig fint hotell med god service. Koselig område.
Stayed 7 nights in Jun 2018
Response from Sales and Marketing Department on 7 Aug 2018
Dear guest, thank you. We appreciate you leave us a comment.

8/10 Good

Verified traveller

Disliked: Staff & service
Perfekt läge men det är allt!
Placeringen på hotellet kunde knappt bli bättre. Nära till stranden och dom hade en privat del av stranden med strandstolar och nära till olika restauranger och souvenirbutiker men tyvärr är de det enda positiva med Hotell Sato. Personalen som tog emot oss var otroligt nonchalant både i receptionen och matsalen (inte alla men en i receptionen och värdinnan i matsalen) Hotellrummet i sig var väl helt okej men Wi-Fi på rummet var knappt existerande. Fick ställa oss vid dörren och logga in men när man kommit bort till sängen så hade man blivit utloggad och man hittade inte deras Wi-Fi från sängen utan man var tvungen att gå bort till dörren varje gång man blev utloggad vilket var varannan minut. Verkligen under all kritik och personalen verkade inte bry sig. Både frukosten och middags buffén var vidrig. Verkligen ingen jag rekommenderar. Sen var utcheckningen en katastrof. Paret framför där hade hotellet placerat deras legimation fel så på över 20 minuter hittade dom inte de. Otroligt otrygg känsla som gäst. Samma personal som vid incheckningen och hon var lika nonchalant som innan. Men som sagt, placeringen är perfekt! Så går ni bara efter det så är Sato hotellet för er.
Stayed 5 nights in Jun 2018

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Zwembad was smerig en personeel soms ongeïnteresseerd
Stayed 6 nights in Oct 2017

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
prachtig verblijf
Fijn verblijf in een rustige omgeving(einde seizoen,hoogseizoen voor ons denkelijk te druk) het hotel voldoet aan al onze verwachtingen qua ligging,netheid,de algemene staat van het hotel en het personeel.Ook aan de vraag om een kamer op de hogere verdiepingen te krijgen werd voldaan.Over het ontbijt hebben wij alleen positieve ervaringen ondervonden,zowel over het assortiment als over de netheid en de vriendelijkheid. Alles was aanwezig en er werd regelmatig aangevuld. Onze ervaring:hotel sato is zijn vier sterren meer dan waard!
Stayed 11 nights in Oct 2017

6/10 Okay

mert

Liked: Staff & service
FENA DEĞİL
Otel çok temiz değil,internet otel genelinde sıkıntılı,personel çok ilgili ve güler yüzlü,yemekleri vasat,havuz çok küçük,ve bitmeyen bir tadilat rahatsız edici.
Stayed 4 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Albergo in ottima posizione. 1 minuto dal mare.
Ottimo hotel, ampie camere ed un ottima posizione. Per chi vuole passare una vacanza in relax. Spiaggia privata. Il miglior hotel in Sotomore. Colazione a buffet internazionale.

8/10 Good

Karen, København

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God fødselsdags overraskelse
Godt Hotel. En af pigerne havde fødselsdag og hotellet havde arrangeret både vin og kage på værelset som overraskelse.

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хороший отель для любителей развлечений
Отель после ремонта, все новое, следят за чистотой на территории. Хорошие завтраки. В двухкомнатном номере кондиционер был только в одной комнате - гостиной. В спальне было очень душно спать, балкон не открыть из-за громыхающей музыки в барах до двух часов ночи. Возможность проверить была только под утро.

8/10 Good

Nebojsa, Schweiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bestes Hotel in Sutomore. Die Lage ist nahe am Privatstrand, das nur für die Gäste des Hotels reserviert ist. Die Liegen und Sonnenschirme sind kostenlos nutzbar. Der Pool ist auch sehr schön und sauber. Die Angestellten sind sehr freundlich und zuvorkommend. Ist ideal für jedes Alter, da es für jeden etwas dabei hat. Es hat uns sehr gut gefallen und werden bestimmt wieder kommen. Beste grüsse an die Crew aus der Schweiz.

8/10 Good

Maja, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Precis som förväntat!
Jättefint hotell och supertrevlig personal! Ett verkligt 4 stjärnigt hotell!

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Undvik detta ställe!
smutsigt på stranden, smutsigt vatten, för mycket folk. Avloppsvatten som rann direkt ut på stranden. Hade boende med frukost, samma bröd, samma pålägg etc. Ingen variation överhuvudtaget.