Ratings based on 199 Verified Reviews

4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Ct.

Not bad

Posted 06-Oct-2017
Little noisy must have had s op m thing going on . someone chucked on our car.
4 out of 5
Recommended
for Everyone
by A verified traveller from New Jersey

Posted 22-Sep-2017
We had an event that took place at the hotel. We only stayed 1 night. The only issue we encountered was at approximately 4:30 am the fire alarm went off and we had to be evacuated. A little disruptive.
5 out of 5
Recommended
for Everyone
by A verified traveller

A night in Milford

Posted 10-Sep-2017
Well, I must say that the hotel itself is excellent!! The amenities are just great and room comfort is outstanding. The breakfast was wonderful and free wifi and availability of computers excellent. Now the staff that's another story. I arrived extremely tired from having a long drive. I arrived when a person was finising checking in. I stood there 10 minutes until the girl acknowledged me. Before that she just kept socializing with the guest...no apology....no "I'll be right with you" I finally took a seat in the lobby as I figured it would be a long wait. It was. Check in was efficient but I didn't need to wait the extra 15 minutes. Now the restaurant. I hate ordering food only to have the customer service person react to a work commnnt from a fellow employee and interrupt what I was saying. Then I had to repeat everything because apparently she wasn't paying attention. I think the customer should be given full attention. Ok. So much for my comments
4 out of 5
by Celestine

Posted 21-Aug-2017 on Hotels
We had a great time.
5 out of 5
by Patricia

This traveller left a rating score only Posted 14-Aug-2017 on Hotels
5 out of 5
by A verified traveller

Thanks

Posted 16-Jul-2017 on Hotels
Thanks
5 out of 5
by A verified traveller

Great family getaway

Posted 03-Jul-2017 on Hotels
My family and I had a great stay. We would highly recommend it, my kids had a blast in the pool, while I relaxed in the hot tub.
4 out of 5
by Sophie

Posted 11-May-2017 on Hotels
Comment from Hotel Management
12-May-2017 by General Manager, Hotel Management
Thank you for the feedback and we hope to see you back again soon! Joey-GM
4 out of 5
by A verified traveller

1 night stay

Posted 05-May-2017 on Hotels
Hotel was fine, clean, good location for what we needed. Paid $150 for the night which is a bit high for the area. Average is usually around $110-120/night. Could use some updating. Had housekeeping knocking at our door around 9 am even though checkout wasn't until 11 and we had the do not disturb sign on our door.
Comment from Hotel Management
12-May-2017 by General Manager, Hotel Management
Thank you for the feedback and for the nice comments on our cleanliness and great location! I apologize for the housekeepers knocking on your door and have shared that information with our housekeeping managers in an effort to ensure that doesn't happen again. We hope to see you back again soon and thank you for your business! Joey-GM
5 out of 5
Recommended
for Everyone
by A verified traveller from Tulsa, OK

Boston Marathon

Posted 24-Apr-2017
Stayed here the night before the Boston Marathon. The restaurant had a pasta special which was fantastic and a lot to offer for pre-race breakfast. The staff was very friendly and helpful with race and shuttle information. Rooms were very clean.
Comment from Hotel Management
25-Apr-2017 by Joey-GM, Hotel Management
Congratulations on your running of the Boston Marathon! We are honored to have hosted your stay with us and hope to see you back again next year. Joey-GM