Better than I expected!
Despite some initial difficulty finding and getting to this hotel, my entire experience was really terrific! The staff was consistently helpful and very accommodating. I was trying to drop off luggage and return a rental car in order to meet a Duomo tour on time. The gentlemen at the front desk stored my luggage and offered some expert guidance. When I later returned, my luggage was already placed in my room. The room was extremely well appointed and comfortable. The hotel location could not have been better since I was right across the street from the central piazza near the Duomo and Galleria. When my friends and I were confirming dinner plans in the lobby, the concierge offered to help. He not only clarified directions, but also described the restaurant and showed us on the line the street and adjacent stores for better orientation. I had a very restful night in the bed and check out was super easy. This is a wonderful hotel and great value for your money. I will stay here again if I return to Milan!
Comment from Hotel Management
17-Jul-2016 by UNA Maison Milano Staff & Management, Hotel Management
thank you so much for having chosen us and for such a good review!
We're very happy that you enjoyed your stay with us, appreciating so much our central position by the Duomo Square and Cathedral, our Staff service and our rooms size, cleanliness, modernity and facilities!!
We're waiting for you back every time that you'll plan to visit Milan again!
Our warmest regards