Ratings based on 540 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Best hotel in Milan

Posted 22-Jul-2016
From the time we checked in to the time we left it felt like we were at home Our home away from home Would recommend to everyone
4out of 5
by A verified traveller from Rio de Janeiro

Perfect location

Posted 06-Jul-2016
Unbeatable location near the Duomo ! Friendly sevice ! The room was not luxurious but it was very clean ! No restaurant ! The bed is a little hard !
Comment from Hotel Management
17-Jul-2016 by UNA Maison Staff & Management, Hotel Management
Dear Marcia, thank you very much for your positive review! We're definitely waiting for you back soon!! Our kindest regards
5out of 5
by A verified traveller

DUOMOに近くて便利で綺麗なホテル

Posted 26-Jun-2016
Pros: 洗面所、風呂、シャワー、トイレは一緒の空間ですが、広々としていて、とても使いやすかったです。 クローゼットや荷物置きも広めで、快適でした。
Cons: 話しかけようとしても私語をし続けているスタッフがいたのが気になりました。 感じの良いスタッフの方が多いので、目立っただけかもしれませんが、、、。
Location: ドゥオモに近い。買い物、観光に便利。Santa Maria Delle Grazie教会の隣の「最後の晩餐」へ行くにも、目の前にあるトラムで10分と、とっても便利でした。
トラム沿いにあり、窓からはミラノの街の様子が感じ取れて、楽しい滞在でした。 部屋は洗面、収納を含め、広く取ってあり、快適でした。 全体がモノトーンにまとめられていて、部屋もきれいで清潔でした。
Comment from Hotel Management
28-Jun-2016 by The Management, Hotel Management
Dear Guest, thank you so much for your wonderful feedback! We are very happy to know that your experience in our UNA Maison was so positive. We really hope to have the chance to welcoming you again in a near future. Thank you again and Best Regards
5out of 5
by A verified traveller from Washington, DC

Better than I expected!

Posted 23-Jun-2016
Pros: Listed above.
Cons: There could be a better sign designating the hotel location since it currently has an obscure awning and a small sign.
Location: Very centrally located, close to the Duomo, Galleria, shopping and cafes.
Despite some initial difficulty finding and getting to this hotel, my entire experience was really terrific! The staff was consistently helpful and very accommodating. I was trying to drop off luggage and return a rental car in order to meet a Duomo tour on time. The gentlemen at the front desk stored my luggage and offered some expert guidance. When I later returned, my luggage was already placed in my room. The room was extremely well appointed and comfortable. The hotel location could not have been better since I was right across the street from the central piazza near the Duomo and Galleria. When my friends and I were confirming dinner plans in the lobby, the concierge offered to help. He not only clarified directions, but also described the restaurant and showed us on the line the street and adjacent stores for better orientation. I had a very restful night in the bed and check out was super easy. This is a wonderful hotel and great value for your money. I will stay here again if I return to Milan!
Comment from Hotel Management
17-Jul-2016 by UNA Maison Milano Staff & Management, Hotel Management
Dear Stephen, thank you so much for having chosen us and for such a good review! We're very happy that you enjoyed your stay with us, appreciating so much our central position by the Duomo Square and Cathedral, our Staff service and our rooms size, cleanliness, modernity and facilities!! We're waiting for you back every time that you'll plan to visit Milan again! Our warmest regards
5out of 5
by A verified traveller from República Dominicana

The best option in Milan

Posted 23-May-2016
Over my expectation! Excellent location, service, nice staff.
Comment from Hotel Management
17-Jul-2016 by UNA Maison Milano Staff & Management, Hotel Management
Dear Carmen, thank you so much for having chosen us and for such a good review! We're very happy that you enjoyed your stay with us, appreciating so much our central position by the Duomo Square and Cathedral, our Staff service and facilities!! We're waiting for you back every time that you'll plan to visit Milan again! Our warmest regards
4out of 5
by A verified traveller

街中のホテル

Posted 18-May-2016
きれいなホテルでした。が シャワーの水がトイレ側にあふれてしまい、使い方を注意してもトイレ側にあふれるのは避けられませんでした。 周りの木や壁が朽ちていましたのでこの部屋を使った方はみなさんあふれていたのだと思います。
5out of 5
by A verified traveller from Lunenburg, MA

Steps from the Duomo and shopping

Posted 16-May-2016
Pros: Location, room amenities
We spent two nights here in early May. The staff was attentive and the room very nice. There is no restaurant, but they offer room service breakfast. We were around the corner from the Duomo and the Galleria, among other attractions. Very close to a Metro stop. Great location for seeing Milan.
Comment from Hotel Management
18-May-2016 by the Management , Hotel Management
Dear Guest, We would like to thank you so much for your kind review. We are so glad that everything from the staff to the hotel service was of your appreciation. We really hope to see you soon again. Warm Regards,
5out of 5
by A verified traveller from toronto

Excellent boutique hotel

Posted 28-Apr-2016
Pros: The staff, food, amenities and location
Cons: Maybe fresh coat of paint on walls
Location: It's in the centre of town, near to the metro and shopping,great restaurants etc
This hotel has quite a lot going for it ,excellent staff great amenities and wonderful location. The food was exquisite and well presented. They were very helpful in recommending great restaurants or things to do.
Comment from Hotel Management
02-May-2016 by the Hotel Staff, Hotel Management
Dear Guest, what a lovely review!. We are truly thankful for sharing your experience with us and we are so happy to know that you enjoyed everything here: from the location to the hotel staff. This means a lot to us. We also thank you for your kind remarks and we can guarantee you that they will be taken in consideration in order to always improve our service. Hoping to see you soon again. Warm Regards, The Management & Team
4out of 5
by Anders

This traveller left a rating score only Posted 21-Apr-2016 on Hotels
5out of 5
by Melania from Schweiz

Top Hotel

Posted 18-Apr-2016 on Hotels
Top Hotel an top Lage Alles perfekt. Anfahrt mit Auto nicht möglich, das Personal ist aber sehr Hilfsbereit die Parkgarge zu finden.
Comment from Hotel Management
02-May-2016 by the Management, Hotel Management
Dear Guest, thank you so much for your nice review! It is very rewarding to know that you appreciated your stay with us and the service provided by our team. Hoping to welcome you again very soon, Kind Regards, The Manager & All the team