Ratings based on 519 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller from toronto

Excellent boutique hotel

Posted 28-Apr-2016
Pros: The staff, food, amenities and location
Cons: Maybe fresh coat of paint on walls
Location: It's in the centre of town, near to the metro and shopping,great restaurants etc
This hotel has quite a lot going for it ,excellent staff great amenities and wonderful location. The food was exquisite and well presented. They were very helpful in recommending great restaurants or things to do.
5 out of 5
by A verified traveller from kuwait

The best location in milano

Posted 03-Apr-2016
Its right in the center, dont miss it, the staff was so helpful.
Comment from Hotel Management
06-Apr-2016 by The Management, Hotel Management
Dear Guests, the Staff of UNA Maison Milano is so glad about Your positive review concerning our great location and our service! Your review is very important for us, since we are always totally committed to making our Guests feel at home  We’re looking forward to welcoming You back, Our best regards, UNA Maison Milano Management & Staff
5 out of 5
by A verified traveller from KWT

In the center

Posted 18-Feb-2016
Beautiful hotel, clean room, comfortable bed, friendly staff and great location.
Comment from Hotel Management
12-Apr-2016 by the Management & The Team, Hotel Management
Dear Guest, many thanks for this kind review! Happy to know that you appreciated your stay with us at 100%. Hope you will come back very soon. Warm Regards
5 out of 5
by A verified traveller

Great location

Posted 13-Feb-2016
Nice hotel. Great service.... Only negatives are it has only 1 elevator and pillows are suspect
Comment from Hotel Management
12-Apr-2016 by the Management & the Team, Hotel Management
Dear Guest, Thank you for sharing your kind review and score! We are very happy to know you found a great service and welcome with us. Do return soon! Best Regards
4 out of 5
by A verified traveller from Romania

Cosy hotel near Duomo

Posted 08-Feb-2016
Nice hotel with cosy rooms. The stuff is very polite and promt. The breakfast is very delicios and reach, with a variaty of goods. And overall, the Duomo is 2 min away.
Comment from Hotel Management
12-Apr-2016 by the Management & the Team, Hotel Management
Dear Guest, thank you for this review. We are so happy to read this kind comment about our staff and service. Hope to welcome you again for your next trip in Milan. Kind Regards
5 out of 5
by A verified traveller from ancaster, on, canada

First class

Posted 05-Feb-2016
Greeted with smiles and quick check in. Junior suite room was huge. Bathroom had huge tub and spacious shower. Two faucets. Meals were delicious and plenty. Service was timely. Overall, one of the best hotels I have ever stayed at. And of course the location. The hotel opens onto Duomo Plaza so the Duomo, Golden Quattro, metro. are all within short walking distance. This is the hotel for me if I return to Milan. I won't bother with anything else
Comment from Hotel Management
12-Apr-2016 by the Management and the Team, Hotel Management
Dear Guest, thank you so muck for this amazing review! What a pleasure to know that you had a great stay with us. We are happy to know that you wish to come back if your plans will bring you back in Milan. See you soon then! Kind Regards
5 out of 5
by A verified traveller

Massimo comfort, ubicazione eccellente!

Posted 03-Feb-2016
Pros: Le camere, la pulizia, la professionalità dello staff
Cons: La colazione potrebbe essere inclusa nel prezzo del soggiorno
Location: L'hotel si trova a pochi passi dal Duomo e a pochi passi si trovano la fermata della metropolitana, quella del tram e un punto di raccolta dei taxi
Questo piccolo hotel offre la possibilità di soggiornare a Milano a pochi passi dal Duomo in un ambiente confortevolissimo. Biancheria, pulizia, dotazioni delle camere sono eccellenti, non ho mai dormito in lenzuola così candide! Ma ciò che veramente mi ha colpito è la disponibilità e la professionalità di tutto lo staff, degno di un hotel a 6 stelle! E' già la seconda volta che lo scelgo e lo consiglierei a chiunque voglia soggiornare nel centro di Milano. La colazione viene servita solo in camera e non è inclusa nel prezzo del pernottamento.
Comment from Hotel Management
12-Apr-2016 by il Team - UNA Maison, Hotel Management
Gentilissimo Ospite, La ringraziamo per aver condiviso con noi questa bellissima recensione e per averci scelto ancora una volta. Per noi è un vero piacere ed una grande soddisfazione sapere che avete avuto un piacevole soggiorno e apprezzato il nostro concetto di ospitalità. Non vediamo l'ora di darvi di nuovo il nostro più caloroso benvenuto. Grazie ancora e Arrivederci!
4 out of 5
by A verified traveller

super Frühstück, sehr nettes Hotelpersonal

Posted 02-Feb-2016
Pros: sehr nettes und hilfsbereites Personal top Frühstück
Location: zentral, alles zu Fuß erreichbar, top Lage!
unbedingt das Frühstück buchen - immer pünktlich und reichhaltig, perfekter Tagesbeginn!
Comment from Hotel Management
12-Apr-2016 by the Management & the Staff, Hotel Management
Dear Guest, thank you for your kind review! We are very pleased you appreciated our service and above all, our copious in-room breakfast. We really hope to welcoming you again very soon. Best Regards
5 out of 5
by A verified traveller from West Sussex

Excellent Stay

Posted 26-Jan-2016
Pros: Everything, amazing room.
Cons: Nothing - everything was perfect
Location: Perfect location steps away from the Duomo
Superb hotel, would recommend. Perfect location and staff were extremely helpful and friendly. Have not marked the hotel down in anyway as we did realise but it is strange not to have bar/ restuarant facilities but they make up for this in every other way.
Comment from Hotel Management
28-Jan-2016 by The Hotel Manager , Hotel Management
Dear Guest, what a pleasure to know that everything was perfect! We could not be happier to read that you enjoyed your stay and that you found a nice and friendly staff. Thank you and do return soon! Kindest Regards, The Management & the Team
5 out of 5
by Rona from Boston

Great Boutique Hotel in Milan Center

Posted 22-Jan-2016 on Hotels
This was a return stay for us. Una Masion is a wonderful boutique hotel that has kept up its clean, modern standards. The staff is incredibly friendly and helpful. It has become our home away from home in Milan. We intend to return next year.
Comment from Hotel Management
28-Jan-2016 by the Management, Hotel Management
Dear Guest, thank you for having chosen us again for your stay in Milan! We could not be happier to know that UNA Maison became "your home away from Home in Milan". We would loved to welcome you again very soon as part of our family. Warmest Regards,