Ratings based on 596 Verified Reviews

4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from chicago

Perfect location and very warm people employed the

Posted 04-Feb-2017
I've stayed at this hotel 4 times in the last 2 years and have enjoyed each stay very much.
Comment from Hotel Management
14-Feb-2017 by the Hotel Manager , Hotel Management
Dear Guest, thank you for having stayed with us again! It is always a great pleasure to know that a Guest come back to visit us more than once! We really hope to welcome you again very soon. Thank you again and Warm Regards
5out of 5
Recommended
for Everyone
by A verified traveller

Impressive

Posted 26-Nov-2016
Pros: Everything.
Cons: Map.
Location: Close to the Duomo and Galleria.
Loved this hotel. Wonderful location. Room perfect. Staff very helpful.
Comment from Hotel Management
30-Nov-2016 by the Management, Hotel Management
Dear Guest, thank you so much. Hope to see you again very soon! All the Best - UNA Maison Team
5out of 5
Recommended
for Everyone
by A verified traveller from US

Close to popular sights

Posted 31-Oct-2016
Pros: Location and the staff was excellent and very helpful.
Enjoyed our stay and would recommend to visitors to Milan
Comment from Hotel Management
30-Nov-2016 by the Management , Hotel Management
Dear Guest, Thank you very much for sharing with us your amazing review. We are happy you appreciated our location and our friendly staff. We hope to see you again for your next trip in Milano. Best Regards
5out of 5
by A verified traveller

This traveller left a rating score only Posted 21-Oct-2016 on Hotels
5out of 5
by A verified traveller

Friendly staff and convenient clean hotel

Posted 14-Oct-2016 on Hotels
After a long day of travelling the hotel was perfect for a relaxing, comfortable night. It was close to shopping, the Cathedral and restaurants. The staff was helpful and very welcoming. The room was clean and so much larger than we expected with a king size bed! Wonderful start to our trip to Italy!
Comment from Hotel Management
30-Nov-2016 by General Manager, Hotel Management
Dear Guest Thank you very much for your nice review We are very pleased to read that you had a nice stay and for us it is the best reward. We hope to see you again, thank you again and our Kind Regards
5out of 5
by A verified traveller

Excellent choice for leisure visit to Milan

Posted 10-Oct-2016 on Hotels
The hotel is very close to a lot of things- 5 min walk from Duomo, 10 min walk to main shopping areas, 15 min taxi ride from Central Station & 30 min ride to Linate Airport. There are lots of restaurant closeby. The room is spotless & the staff are all very helpful and friendly. The toiletries are of good quality , especially like the strong hair dryer which is quite unusual in a hotel. Would definitely go back when visit Milan. Even got upgraded to a junior suite in our return from Venice and the room was really spacious and comfortable. The modern decoration is also very relaxing.
Comment from Hotel Management
30-Nov-2016 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to review our hotel. It’s a big pleasure to know you found our hotel and our rooms very comfortable and very convenient for the location . We hope so see you again in your next stay in Milan. Thank you and Our Best Regards
4out of 5
by A verified traveller

This traveller left a rating score only Posted 06-Oct-2016 on Hotels
4out of 5
by A verified traveller

Great location but difficult to find by car

Posted 02-Oct-2016 on Hotels
Unfortunately, we spent 2 hrs driving from the airport to the hotel despite having a gps. The hotel needs to proactively give good directions to anyone reserving a room. The drive to the hotel should have only been about 15 minutes,
Comment from Hotel Management
30-Nov-2016 by General Manager, Hotel Management
Dear Guest thank you very much for taking the time to review Una Maison Milano. We are happy you find our location great even if you found some difficulties driving here, and, in fact, this may happen being located just next to Duomo Square. However, we really hope to have the chance of welcoming you again! Best regards
4out of 5
Recommended
for Everyone
by A verified traveller from melbourne

No breakfast, lost our breakfast order.

Posted 01-Oct-2016
Apart from their lack of organisation with finding our breakfast order, we have no complaints.
5out of 5
Recommended
for Everyone
by A verified traveller from NYC

Great friendly hotel!

Posted 23-Sep-2016 on Orbitz
Perfect location, steps from the Duomo and shopping, hotel staff was nicest in all my many travels. The rooms are clean, spacious (which is a rarity in Milan!) and the breakfast was sufficient. I've stayed in many different hotels in Milan and this is definitely in the top 2. The convenience alone is worth the cost, but add in all the amenities, service and attention to detail and this place has it all for a small boutique hotel. Highly reccomend for business and leisure travelers.
Comment from Hotel Management
30-Nov-2016 by the Management , Hotel Management
Dear Guest, Thank you very much for your amazing review. It’s a wonderful reward for our work to read that you consider our hotel one of the best in town. For this reason we really hope to have the chance to welcome you again for another pleasant stay. Our Best Regards