Ratings based on 604 Verified Reviews

4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from vancouver ,canada

Verify convenient to Doumo cathedral

Posted 18-May-2017
I love the boutique style hotel.with chic white furniture.justvlittle disappointed with our room on the 7th floor.its really small.ptherwise Ralph was very nice and helpful during our stay
Comment from Hotel Management
18-May-2017 by Leonardo Serranti - General Manager, Hotel Management
Dear Annie, Thank you so much for such a fantastic and constructive review. We are delighted to know that you had a fantastic stay and enjoyed UNA Maison Milano indeed. We are particularly glad to read that you were very satisfied with our staff and their professionalism. We will pass on your feedback to them, especially to Ralph who will feel very happy. We are sorry that you felt let down about your room and we appreciate your suggestion. Your observations are always helpful for us and will be shared with the departments involved for their consideration. We would love to welcome you back in the UNA Hotels world! Kindest regards, Leonardo Serranti Leonardo General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from sydney australia

So close to the cathedral

Posted 03-May-2017
Beautiful room and bathroom fabulous service excellent all round
Comment from Hotel Management
06-May-2017 by Leonardo Serranti - General Manager, Hotel Management
Dear nikki , thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! We hope your travels will bring you again to Milan and we will be glad to welcoming you again in the UNA Hotels world, be well until then
5 out of 5
Recommended
for Everyone
by A verified traveller

A great hotel close to Piazza del Duomo.

Posted 07-Apr-2017
Pros: Staff, close to Duomo, clean
Cons: Internet connection
I stayed at this hotel for 3 nights. The hotel was very clean and it close to Duomo. Also, the staff was really friendly and they always try to help with anything especially "Simone" I'd like to thank him to made everything easily.
Comment from Hotel Management
28-Apr-2017 by the Management , Hotel Management
Dear Guest, thank you so much for this wonderful review. We could not be happier in reading your kind words and to know that you appreciated so much our property and our friendly team. All of us are looking forward to welcome you again very soon. Our kindest Regards - the Management
5 out of 5
Recommended
for Everyone
by A verified traveller from chicago

Perfect location and very warm people employed the

Posted 04-Feb-2017
I've stayed at this hotel 4 times in the last 2 years and have enjoyed each stay very much.
Comment from Hotel Management
14-Feb-2017 by the Hotel Manager , Hotel Management
Dear Guest, thank you for having stayed with us again! It is always a great pleasure to know that a Guest come back to visit us more than once! We really hope to welcome you again very soon. Thank you again and Warm Regards
5 out of 5
Recommended
for Everyone
by A verified traveller

Impressive

Posted 26-Nov-2016
Pros: Everything.
Cons: Map.
Location: Close to the Duomo and Galleria.
Loved this hotel. Wonderful location. Room perfect. Staff very helpful.
Comment from Hotel Management
30-Nov-2016 by the Management, Hotel Management
Dear Guest, thank you so much. Hope to see you again very soon! All the Best - UNA Maison Team
5 out of 5
Recommended
for Everyone
by A verified traveller from US

Close to popular sights

Posted 31-Oct-2016
Pros: Location and the staff was excellent and very helpful.
Enjoyed our stay and would recommend to visitors to Milan
Comment from Hotel Management
30-Nov-2016 by the Management , Hotel Management
Dear Guest, Thank you very much for sharing with us your amazing review. We are happy you appreciated our location and our friendly staff. We hope to see you again for your next trip in Milano. Best Regards
5 out of 5
by A verified traveller

Posted 21-Oct-2016 on Hotels
Comment from Hotel Management
04-May-2017 by the Management, Hotel Management
Dear Brent, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! We hope your travels will bring you again to Milan and we will be glad to welcoming you again in the UNA Hotels world, be well until then
5 out of 5
by A verified traveller

Friendly staff and convenient clean hotel

Posted 14-Oct-2016 on Hotels
After a long day of travelling the hotel was perfect for a relaxing, comfortable night. It was close to shopping, the Cathedral and restaurants. The staff was helpful and very welcoming. The room was clean and so much larger than we expected with a king size bed! Wonderful start to our trip to Italy!
Comment from Hotel Management
30-Nov-2016 by General Manager, Hotel Management
Dear Guest Thank you very much for your nice review We are very pleased to read that you had a nice stay and for us it is the best reward. We hope to see you again, thank you again and our Kind Regards
5 out of 5
by A verified traveller

Excellent choice for leisure visit to Milan

Posted 10-Oct-2016 on Hotels
The hotel is very close to a lot of things- 5 min walk from Duomo, 10 min walk to main shopping areas, 15 min taxi ride from Central Station & 30 min ride to Linate Airport. There are lots of restaurant closeby. The room is spotless & the staff are all very helpful and friendly. The toiletries are of good quality , especially like the strong hair dryer which is quite unusual in a hotel. Would definitely go back when visit Milan. Even got upgraded to a junior suite in our return from Venice and the room was really spacious and comfortable. The modern decoration is also very relaxing.
Comment from Hotel Management
30-Nov-2016 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to review our hotel. It’s a big pleasure to know you found our hotel and our rooms very comfortable and very convenient for the location . We hope so see you again in your next stay in Milan. Thank you and Our Best Regards
4 out of 5
by A verified traveller

Posted 06-Oct-2016 on Hotels
Comment from Hotel Management
04-May-2017 by the Management, Hotel Management
Dear Mitchell, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! We hope your travels will bring you again to Milan and we will be glad to welcoming you again in the UNA Hotels world, be well until then