Ratings based on 118 Verified Reviews

4.2 out of 5
65% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by Lena

Great location

Posted 19-Oct-2017 on Hotels
Great breakfast buffet, good wi-fi, nice and very convenient location.
Comment from Hotel Management
23-Oct-2017
Dear Guest   First of all I would like to thank you very much for taking the time to contact us and focus your attention to some basic and essential features in order to improve our quality service.   I would like to thank you for such genuine positive comment showed us regarding your experience in our Property in order to state further stimulations.   Since our very first aim is focused on our guests' satisfaction, your positive experience will be a significant witness of your previous stay.   It will be then a real impressive improvement for any other future guest to benefit from. We will definitely make reference to your suggestion in order to profitably improve our standards.   I am glad you have enjoyed your stay and hope to have the opportunity to host you once again to our Property.     Best Regards, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Hong Kong

Modern and Great Location

Posted 07-Oct-2017
Cons: Be nice to have regular water boiler kettle in room rather than the espresso machine.
Location: Nice modern piazza Gae Aulenti conveniently located close to hotel with supermarket, restaurants and shops.
After searching thru different districts in Milan and gladly I found this one. It's really convenient as it's walking distance to the Garibaldi rail station and access to the airport. Otherwise there are plenty of restaurants and shops nearby. Room is good size and great breakfast. Only thing is do bring ear plugs for sleeping on some nights due to nightclub noise (they do stop around midnight so it's not a big problem). Definitely will stay here again.
Comment from Hotel Management
09-Oct-2017 by General Manager, Hotel Management
Dear Guest   First of all I would like to thank you very much for taking the time to contact us and focus your attention to some basic and essential features in order to improve our quality service.   I would like to thank you for such genuine positive comment showed us regarding your experience in our Property in order to state further stimulations.   Since our very first aim is focused on our guests' satisfaction, your positive experience will be a significant witness of your previous stay.   It will be then a real impressive improvement for any other future guest to benefit from. We will definitely make reference to your suggestion in order to profitably improve our standards.   I am glad you have enjoyed your stay and hope to have the opportunity to host you once again to our Property.     Best Regards, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel, excellent staff, location, location!

Posted 26-Sep-2017
Cons: Needs a rug update in the rooms.
The front desk staff is pleasant, knowledgeable and accommodating. The breakfast buffet team works at lightening speed to keep the buffet stocked. They're attentive to the clients needs and special dietary restrictions. In terms of location, the hotel is only moments away from a major rail station Porta Garibaldi and Corso Como where you can eat, shop, walk to historic venues.
Comment from Hotel Management
27-Sep-2017 by General Manager, Hotel Management
Dear Guest   First of all I would like to thank you very much for taking the time to contact us and focus your attention to some basic and essential features in order to improve our quality service.   I would like to thank you for such genuine positive comment showed us regarding your experience in our Property in order to state further stimulations.   Since our very first aim is focused on our guests' satisfaction, your positive experience will be a significant witness of your previous stay.   It will be then a real impressive improvement for any other future guest to benefit from. We will definitely make reference to your suggestion in order to profitably improve our standards.   I am glad you have enjoyed your stay and hope to have the opportunity to host you once again to our Property.     Best Regards, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from perth, australia

Posted 25-Sep-2017 on Wotif
Pros: Good location, its cleanliness, breakfast was excellent.
Cons: Nothing that comes to mind.
Location: Within walking distance to shop, town.
It was a short taxi ride rom the main railway station which was good for me as I had flown in from New York and had caught the bus from the airport. Both the bus and taxi prices ware reasonable. As I had never been to Milan before the hotel was wonderful for the reasons listed below. First impression was that I was impressed.
Comment from Hotel Management
27-Sep-2017 by General Manager, Hotel Management
Dear Guest   First of all I would like to thank you very much for taking the time to contact us and focus your attention to some basic and essential features in order to improve our quality service.   I would like to thank you for such genuine positive comment showed us regarding your experience in our Property in order to state further stimulations.   Since our very first aim is focused on our guests' satisfaction, your positive experience will be a significant witness of your previous stay.   It will be then a real impressive improvement for any other future guest to benefit from. We will definitely make reference to your suggestion in order to profitably improve our standards.   I am glad you have enjoyed your stay and hope to have the opportunity to host you once again to our Property.     Best Regards, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Richmond England

really friendly staff.

Posted 05-Sep-2017
Pros: The hotel was clean comfortable,convenient,for station, restaurants etc.
Location: Loads of restaurants, even spoiled for choice. Rail station handy. Nice bars close bye.
Everyone was warm and friendly, from reception to breakfast service. Sincere and great..
Comment from Hotel Management
07-Sep-2017 by General Manager, Hotel Management
Dear Guest First of all I would like to thank you very much for taking the time to contact us and focus your attention to some basic and essential features in order to improve our quality service. I would like to thank you for such genuine positive comment showed us regarding your experience in our Property in order to state further stimulations. Since our very first aim is focused on our guests' satisfaction, your positive experience will be a significant witness of your previous stay. It will be then a real impressive improvement for any other future guest to benefit from. We will definitely make reference to your suggestion in order to profitably improve our standards. I am glad you have enjoyed your stay and hope to have the opportunity to host you once again to our Property. Best Regards, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Cardiff

Extremely convenient for the railway station.

Posted 24-Aug-2017
We stayed at the hotel on our way both to and from our holiday and would certainly do so again. The breakfast and the restaurant staff were absolutely excellent in every way. The room was also very good. Reception staff were rather abrupt on arrival but this is a minor point.
Comment from Hotel Management
04-Sep-2017 by General Manager, Hotel Management
Dear Guest First of all I would like to thank you very much for taking the time to contact us and focus your attention to some basic and essential features in order to improve our quality service. I would like to thank you for such genuine positive comment showed us regarding your experience in our Property in order to state further stimulations. Since our very first aim is focused on our guests' satisfaction, your positive experience will be a significant witness of your previous stay. It will be then a real impressive improvement for any other future guest to benefit from. We will definitely make reference to your suggestion in order to profitably improve our standards. I am glad you have enjoyed your stay and hope to have the opportunity to host you once again to our Property. Best Regards, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Great - clean Hotel - Staff was excellent

Posted 23-Aug-2017
We needed somewhere close to the train station as we were travelling early the next day - this was perfect - quiet - clean - yet within walking distance of train station and restaurants
Comment from Hotel Management
04-Sep-2017 by General Manager, Hotel Management
Dear Guest First of all I would like to thank you very much for taking the time to contact us and focus your attention to some basic and essential features in order to improve our quality service. I would like to thank you for such genuine positive comment showed us regarding your experience in our Property in order to state further stimulations. Since our very first aim is focused on our guests' satisfaction, your positive experience will be a significant witness of your previous stay. It will be then a real impressive improvement for any other future guest to benefit from. We will definitely make reference to your suggestion in order to profitably improve our standards. I am glad you have enjoyed your stay and hope to have the opportunity to host you once again to our Property. Best Regards, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from New York

One night stay with two kids of 10 and almost 9

Posted 17-Aug-2017
Pros: Friendly staff and location.
One night stay with two kids of 10 and almost 9. We loved it. Close to many great rstaurants and to the Garibaldi train station, which makes really convenient for flights in and out of Malpensa. Great staff!
Comment from Hotel Management
04-Sep-2017 by General Manager, Hotel Management
Dear Guest First of all I would like to thank you very much for taking the time to contact us and focus your attention to some basic and essential features in order to improve our quality service. I would like to thank you for such genuine positive comment showed us regarding your experience in our Property in order to state further stimulations. Since our very first aim is focused on our guests' satisfaction, your positive experience will be a significant witness of your previous stay. It will be then a real impressive improvement for any other future guest to benefit from. We will definitely make reference to your suggestion in order to profitably improve our standards. I am glad you have enjoyed your stay and hope to have the opportunity to host you once again to our Property. Best Regards, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Good location of hotel

Posted 26-Jul-2017
The bed was very comfortable after a whole day out. The breakfast spread was good with courteous staff.
Comment from Hotel Management
28-Jul-2017 by General Manager, Hotel Management
Dear Guest First of all I would like to thank you very much for taking the time to contact us and focus your attention to some basic and essential features in order to improve our quality service. I would like to thank you for such genuine positive comment showed us regarding your experience in our Property in order to state further stimulations. Since our very first aim is focused on our guests' satisfaction, your positive experience will be a significant witness of your previous stay. It will be then a real impressive improvement for any other future guest to benefit from. We will definitely make reference to your suggestion in order to profitably improve our standards. I am glad you have enjoyed your stay and hope to have the opportunity to host you once again to our Property. Best Regards, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Spotless

Posted 25-Jul-2017
Spotless hotel, clean wonderful rooms, staff couldnt do enough, well worth the cost
Comment from Hotel Management
28-Jul-2017 by General Manager, Hotel Management
Dear Guest I would like to thank you very much for taking the time to contact us and focus your attention to some basic and essential features in order to improve our quality service. Since our aim is focused on our guests’ satisfaction, we have really appreciated your suggestions as a significant chance to improve and provide better and more enjoyable services. This your comments will be then shared within our Hotel Staff and they will be a real impressive chance for any future guest to benefit from. We do hope to host you once again to our Property and to guarantee a more enjoyable future stay in Milan. Best Regards General Manager