Ratings based on 656 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Posted 20-Aug-2016
Great location. Good breakfast. Not the most friendly staff, with the exception of the porter.
Comment from Hotel Management
21-Aug-2016 by Management and staff, Hotel Management
Dear Guest, We are glad that you had a good stay with our hotel at Una hotel CusanI and appreciated the service of our breakfast. Furthermore we would like to apologize if the staff didn't meet your expectations, and we will work on it in order to exceed your expectations in your next stay. We hope to welcome you soon. Best regards,
4out of 5
by A verified traveller

Posted 12-Aug-2016
It is very nice hotel with easy access. Hotel staffs and crews are very friendly.
Comment from Hotel Management
23-Aug-2016 by The Management, Hotel Management
Dear guest, thank you for your feedback. It was a pleasure to welcome you at our hotel and we hope to see you again for a next time. Best regards The Management
4out of 5
by A verified traveller

Nice hotel in a good area

Posted 11-Aug-2016
Cons: air conditioning system needs some maintenance.
The rooms are very spacious and comfortable, but the air conditioning struggles to maintain 23-24 C. This is likely okay for most, but for us it was quite warm to sleep comfortably. The staff and hotel amenities are great and the location to main attractions is good.
4out of 5
by A verified traveller

two days in Milan

Posted 01-Aug-2016
Nice hotel. Very clean and comfortable room and great service during our short stay in Milan.
Comment from Hotel Management
23-Aug-2016 by The Management, Hotel Management
Dear Guest, thank you for your feedback. It was a pleasure to welcome you in our hotel and we hope to see you again in the future. Best regards
5out of 5
by A verified traveller

Nice hotel in the heart of Milan

Posted 29-Jul-2016
Pros: Location and overall standards
Always stay here for business and quality never falters
Comment from Hotel Management
23-Aug-2016 by The Management, Hotel Management
Dear guest, thank you so much for your feedback. It is a pleasure for us to welcome you everytime and we hope to see you again. Best regards
1out of 5
by A verified traveller from texas

ridiculous

Posted 26-Jul-2016
Pros: Not much
Cons: Every thing
Location: No thing
Imagine you pay 200$ or more a night in hotel and then they charge you another almost 40$ to use there garage and park your car , Also this is the first ever hotel in my life doesn't have a water heater and coffe to make in the room ,they want u to order it for 10$
5out of 5
by A verified traveller

Nice genuine hotel

Posted 19-Jul-2016
Often stay here whilst on business. Always find the staff very welcoming and the hotel maintains a high standard of service every time I enjoy staying here very much
Comment from Hotel Management
23-Aug-2016 by The Management and all the Staff, Hotel Management
Dear Guest, thank you so much for your kind words!We are very happy to know that you always enjoy staying with us! Looking forward to welcoming you back very soon, our kindest regards.
4out of 5
by A verified traveller from Alaska

Great centrally located in downtown but.....

Posted 16-Jun-2016
Pros: The hotel was walking distance from many sights and museums. Staff helpfull.
Cons: Make the wifi available without having to sign up with private company. Better matresses.
Location: The castle was right nearby and the Domo and La Scalla were within 15 minutes walking distance.
The food was good and the wait staff very friendly. The decor was very nice but the room needed a new matress. The matress sagged to the middle like a one star hotel. Did not like having to sign up for "free" wi fi, by giving a company all sorts of information. Did not use it because of this.
4out of 5
by A verified traveller from Lebanon

Nice hotel few seconds from the metro

Posted 11-Jun-2016
The hotel has a great location few minutes walk from Duomo , few metres away from cairolli metro station . Rooms are spacious clean and comfortable ,staff are great and very helpful . I stongly recomend this hotel
Comment from Hotel Management
23-Aug-2016 by The Management and all the Staff, Hotel Management
Dear Edgard, thank you for your kind feedback!We are happy to know that you had a nice stay with us and mostly that you will recommend our hotel to other guests! Hoping to welcome you back soon, kindest regards.
5out of 5
by A verified traveller

Nice hotel in a great location

Posted 23-May-2016
This hotel was nicer than I had expected from the pictures. It doesn't look that fancy from the outside, but the interior is pretty updated and well-maintained. The daily breakfast was nicer than a standard continental breakfast and they brought us a fresh pot of coffee upon request each morning. The location was perfect. Only a 5 minute walk to the Brera area with multiple dining options and very lively at night. The Duomo was maybe a 10 minute walk away. The hotel is right outside of Cusani station, putting you within maybe 5 metro stops of anywhere you will mostly likely be going.
Comment from Hotel Management
23-Aug-2016 by The Management and all the Staff, Hotel Management
Dear Guest, thank you so much for sharing with us your great stay at Una Hotel Cusani! It is always very rewarding reading our guests'comments! Looking forward to welcoming you back very soon, our warmest regards.