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Dear Wing Yi,Thanks very much for your review. We hope that you enjoyed the beautiful view from your room and you appreciated the upgrade for your husband birthday and the late check-out until 1pm.I am sorry I understand that we might have been more proactive with the Staff attitude, which is one of our key strengths and really hope to welcome you again to show you the real value of our service.Warmest regards,Elena ComissoHotel ManagerUNA HOTEL CENTURY
I'm staying the city longer than my plan after checkout.The hotel hold my carriers until 7pm after checked out.
Kwan
Stayed 2 nights in Feb 2024
Response from UNA HOTEL CENTURY on 21 Feb 2024
Dear Kwan,Thank you for leaving your amazing feedback and we're happy you enjoyed your stay with us and that you was able to use our storage to keep the luggage.We hope to welcoming you very soon in the near futureBest regardsElena ComissoHotel ManagerUNA HOTEL CENTURY
Very convenient location close to the Milan Central Station.
Junqiao
Stayed 3 nights in Feb 2024
Response from UNA HOTEL CENTURY on 28 Feb 2024
Dear Junqiao,Thank you for your positive feedback!We hope to welcoming you very soon in the near futureBest regardsElena ComissoHotel ManagerUNA HOTEL CENTURY
Great Boutique Hotel, Excellent Customer service. Breakfast is excellent with a lot of selections.
Rafael
Stayed 3 nights in Dec 2023
Response from Unahotel Century Milano on 5 Feb 2024
Dear Rafael,We are very pleased to read your highlighting about our location, Service and breakfast and we are so proud to read your amazing review!We hope to welcome you again soon and send our best regards.Elena ComissoHotel ManagerUNA HOTEL CENTURY
2/10 Terrible
Allen
3 Jan 2024
Allen
Stayed 1 night in Dec 2023
Response from Unahotel Century Milano on 8 Jan 2024
Dear Allen,thank you very much for taking the time to write a review about your recent stay: our Guests' note always help to understand if we're going in the right direction and, if not, to improve our service.As far as I understand, you haven't been completely satisfied with something. Can I ask you to let me know where we could have been better?Thank you for letting us know.Best regardsElena ComissoHotel ManagerUNA HOTEL CENTURY
Nice hotel. Big and spacious. Good buffet breakfast. Clean and good service.
Superb stay! Highly recommended.
Verified traveller
Stayed 4 nights in Dec 2023
Response from Unahotel Century Milano on 6 Jan 2024
Dear Guest,I was delighted to read about how much you enjoyed your experience at our hotel. I look forward to sharing your kind comments with the entire team. I know everybody will be incredibly proud. We hope to welcome you back soon to create another memorable experience for you.Best regardsElena ComissoHotel ManagerHOTEL CENTURY
We love stay here . Always stay in this place . We stop in Milan for 2 nights and we will stay here for 2 more nights before back Home .
MIRO
Stayed 2 nights in Dec 2023
Response from Elena Comisso on 28 Dec 2023
Dear Miro,Thank you for your beautiful review!We're happy you enjoyed your stay with us and we hope to welcoming you very soon in the near futureBest regardsElena ComissoHotel ManagerUNA HOTEL CENTURY
10/10 Excellent
GIANCARLO
15 Dec 2023
GIANCARLO
Stayed 1 night in Dec 2023
Response from Unahotel Century Milano on 22 Dec 2023
Gentile Giancarlo,Desidero ringraziarla di cuore per averci assegnato il massimo punteggio nella sua recensione. Siamo estremamente felici di sapere che il suo soggiorno presso di noi è stato così positivoA prestoElena ComissoHotel ManagerUNA HOTEL CENTURY
This was a really nice hotel close to the train station in Milan, it was one of the biggest rooms I've had in Italy even in the United States, we had a junior executive suite on a high floor facing the Alps, it was really nice
David
Stayed 3 nights in Dec 2023
Response from Elena Comisso on 19 Dec 2023
Dear David,We would like to express our heartfelt gratitude for your kind words and for appreciating our spacious rooms. It brings us great joy to know that you found our rooms to be big and comfortable with an amazing view!We hope to welcoming you very soon in the near futureBest regardsElena ComissoHotel ManagerUNA HOTEL CENTURY
Dear Andrea,We are extremely pleased to learn the experience spent at Una Hotel Century met your taste and standards.Hoping to welcome you again for another memorable stay, I send you my warmest regards.Elena ComissoHotel ManagerUNA HOTEL CENTURY
Dear William,I was delighted to read about how much you enjoyed your experience at our hotel. Many thanks for acknowledging our great location.Best regardsElena ComissoHotel ManagerUNA HOTEL CENTURY
10/10 Excellent
Mitchell, Boise
Travelled with family, Travelled with family and small children
We decided last minute to do one night in Milan following 3 nights in Venice. This hotel literally saved the day for us and our children.
The rooms and beds were very comfortable and the hotel had a great breakfast and was ideally located near to the train station and great shopping!
We’ll definitely be back!
Mitchell
Response from Elena Comisso on 20 Nov 2023
Dear Mitchell,Thank you for your beautiful review!We'so proud you was completely satisfied about your stay and that you've found our Breakfast excellent.Our location is very convenient indeed!We look forward to welcoming you very soon in the near future.Best regardsElena ComissoHotel ManagerUNA HOTEL CENTURY
10/10 Excellent
Jonathan
19 Nov 2023
Jonathan
Stayed 1 night in Nov 2023
Response from Elena Comisso on 11 Dec 2023
Dear Jonathan,We are extremely pleased to learn the experience spent at Una Hotel Century met your taste and standards.We hope to welcoming you very soon in the near future,Best regardsElena ComissoHotel ManagerUNA HOTEL CENTURY
The hospitality provided by the staff and the breakfast were very good. Beside the hotel is near the Central Station. The setback are that the hotel does not have a road visibility and parking facilities.
ANTHONY
Stayed 4 nights in Oct 2023
Response from Unahotel Century Milano on 18 Nov 2023
Dear Anthony,Thank you for your 5* positive review. We are pleased to hear you had a fabulous stay and that our colleagues looked after you! Thank you for taking the time to share your experience. We look forward to welcoming you in a not too distant future.Best regardsElena ComissoHotel ManagerUNA HOTEL CENTURY
10/10 Excellent
Anna
4 Nov 2023
Anna
Stayed 1 night in Nov 2023
Response from ELENA COMISSO on 24 Nov 2023
Dear Anna,Thank you for you beautiful review!We hope to welcoming you very soon,Best regards,Elena ComissoUNA HOTEL CENTURYHOTEL MANAGER
6/10 Okay
Charlotte
31 Oct 2023
Charlotte
Stayed 1 night in Oct 2023
Response from Unahotel Century Milano on 4 Nov 2023
Dear Charlotte,Thank you for taking the time to leave a reviewWe hope to welcome you again very soon !Best regards,Elena ComissoHotel ManagerUNA HOTEL CENTURY
Response from Unahotel Century Milano on 4 Nov 2023
Dear Nathaniel,Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to send us a direct email being more specific.Best regardsElena ComissoHotel ManagerUNA HOTEL CENTURY
Response from Unahotel Century Milano on 23 Oct 2023
Dear Gaurav,Thank you for your amazing feedback!We hope to welcoming you very soon in the near future.Best regards,Chiara
10/10 Excellent
Marc
10 Oct 2023
Great stay inn excellent comfortable hotel
Marc
Stayed 1 night in Oct 2023
Response from Unahotel Century Milano on 14 Oct 2023
Dear Marc,Thank you for sharing your experience with us!We're proud to hear that you had a great stay with us.We hope to welcoming very soon in the near future,Best regardsElena ComissoHotel ManagerUNA HOTEL CENTURY
Room looks 10x times better in pictures than in real life.
These views from the rooms are not real because in both sides you have buildings and you can't see nothing.
Faton
Stayed 1 night in Oct 2023
Response from Unahotel Century Milano on 14 Oct 2023
Dear Faton,It's good to know that the photos on all portals accurately represent the reality and are primarily uploaded by your guests. Additionally, it's important to note that the floor and view of the rooms depend on the booked room category. For example, the Executive rooms are located on higher floors and offer views of Milan, Bergamo, and the Alps (depending on the specific location). If you had communicated your needs to us immediately, we would have been able to offer you a room change or a different category of room (subject to availability and at an additional cost) to better meet your requirements.We always strive to ensure that our guests are satisfied and comfortable during their stay.We hope to welcoming you soon,Best regards,Elena ComissoHotel ManagerUNA HOTEL CENTURY
Dear Sharon,We are happy that you loved your time with us here in Milan and we’re proud to understand that we have been able to satisfy your expectations and to have the opportunity to make your stay a memorable one.We will glad, and will be a pleasure, to give you a warmest welcome backElena ComissoHotel ManagerUNA HOTEL CENTURY
Very good place. 10 min walk to Milano centrale station.. very clean , spacious, great breakfast for good price
Tom
Stayed 1 night in Sep 2023
Response from Elena Comisso on 2 Oct 2023
Dear Tom,Thank you for your positive feedback!We couldn’t agree more with you, our location is really strategic because is really close to the subway stop and this allows to reach the city center and the main attractions of Milan in a few minutes, so it's a really convenient spot for our Guests to explore the city and go shopping. Thank you for mentioning in a positive way the cleanliness of our rooms. We look forward to welcoming you back to UNA HOTEL CENTURY!Elena ComissoHotel ManagerUNA HOTEL CENTURY
Only one towel for two people, tub drainage issue, didn’t let me know that I can ask for coffee/tea set in the room. Overall the services didn’t match the rate
Hua
Stayed 1 night in Sep 2023
Response from Elena Comisso on 2 Oct 2023
Dear Hua,Thank you for bringing the maintenance issue to our attention. We apologize for any inconvenience this may have caused you. We are actively working to address it. Best regards,Elena ComissoHotel ManagerUNA HOTEL CENTURY
Good stay, very conveniently located to the Milano centrale station. Lovely breakfast too!
Shiraz
Stayed 2 nights in Sep 2023
Response from Elena Comisso on 2 Oct 2023
Dear Shiraz,Thank you for your 5* positive review. We are pleased to hear you had a fabulous stay with us"!We hope to welcoming very soon,best regardsElena ComissoHotel ManagerUNA HOTEL CENTURY
6/10 Okay
Giva
25 Sept 2023
Giva
Stayed 1 night in Sep 2023
Response from Elena Comisso on 17 Oct 2023
Dear Giva,Thank you for your feedback.You there's something you'd like to share with us feel free to send us a message.Warmest regards,Elena ComissoHotel ManagerUNA HOTEL CENTURY
Comfortable and quiet but expensive.
No in room coffee or tea making facilities.
Helpful staff.
William
Stayed 1 night in Sep 2023
Response from Unahotel Century Milano on 17 Sept 2023
Dear William,Thank you for your beautiful review!Just consider that to reduce any waste we provide kettle upon request as complimentary.We hope to welcoming you very soon in the near future,Best regards,Elena ComissoHotel ManagerUNA HOTEL CENTURY
Dear Alexandre,Thank you for your feedback!We hope to welcoming you very soon in the near future.Warmest regardsElena ComissoHotel ManagerUNA HOTEL CENTURY
Great room, we had so much space. Nicely appointed bathroom.
Was about 20 minute walk to the Duomo, 5 minutes to the Milano Centrale train Station and vlose to a variety of cafes and restaurants.
E R
Stayed 4 nights in Aug 2023
Response from Elena Comisso on 9 Sept 2023
Dear Er,Thank you for your review!We are glad to hear that you enjoyed your stay at our hotel. We hope to welcming you very soon in the near future.Best regards,Elena ComissoHotel ManagerUNA HOTEL CENTURY
6/10 Okay
Eureka
Travelled with family
5 Sept 2023
Liked: Cleanliness, staff & service
Eureka
Stayed 3 nights in Jul 2023
Response from Elena Comisso on 6 Sept 2023
Dear Eureka,Thank you for choosing our Hotel,We hope to welcoming you soonElena ComissoHotel ManagerUNA HOTEL CENTURY
Dear Helene,Thank you for your feedback on your recent stay at our hotel. We are glad to hear that you found our rooms spacious and comfortable,We hope to welcoming you in the near future!Warmest regardsElena ComissoHotel ManagerUNA HOTEL CENTURY
The stay was comfortable and pleasant. The hotel is well located and was very pleasant and clean. The breakfast tea is also not bad at all.
Inbal
Stayed 1 night in Aug 2023
Response from Unahotel Century Milano on 2 Sept 2023
Dear Inbal,Thank you for your beautiful feedback.We're so glad you enjoyed your stay with us.We hope to welcoming you very soon.Best regards,Elena ComissoHotel ManagerUNA HOTEL CENTURY
The room was spacious and very modern. Had a Great stay
Gunjan
Stayed 1 night in Aug 2023
Response from Unahotel Century Milano on 2 Sept 2023
Dear Gunjan,Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.We hope to welcoming you soon in the near future!Best regards,Elena ComissoHotel ManagerUNA HOTEL CENTURY
6/10 Okay
Ahmed
27 Aug 2023
Ahmed
Stayed 2 nights in Aug 2023
Response from Elena Comisso on 29 Aug 2023
Dear Ahmed,Thank you for your feedback,If you have any further thoughts that you would like to share, please feel free to reach out directly. Warmest regards,Elena ComissoUna hotel century
10/10 Excellent
Philmon
21 Aug 2023
Philmon
Stayed 1 night in Aug 2023
Response from Elena Comisso on 10 Sept 2023
Dear Philmon,Thank you for choosing to stay with us.We're so proud of your feedback.We hope to welcoming you very soon in the near future.Warmest regards,Elena ComissoHotel ManagerUNA HOTEL CENTURY
10/10 Excellent
Palden
17 Aug 2023
Palden
Stayed 1 night in Aug 2023
Response from Elena Comisso on 29 Aug 2023
Dear Palden,We are extremely pleased to learn the experience spent at Una Hotel Century met your taste and standards.Hoping to welcome you again for another memorable stay, I send you my warmest regards.Elena ComissoHotel ManagerUNA HOTEL CENTURY
Dear Jose,We are extremely pleased to learn the experience spent at Una Hotel Century met your taste and standards.Hoping to welcome you again for another memorable stay, I send you my warmest regards.Elena ComissoHotel ManagerUNA HOTEL CENTURY
Milan is great!! Hotel was handy to the central train station so was perfect for a quick stopover on our way through!
Daniel
Stayed 2 nights in Aug 2023
Response from Elena Comisso on 29 Aug 2023
Dear Daniel,We are extremely pleased to learn the experience spent at Una Hotel Century met your taste and standards.Hoping to welcome you again for another memorable stay, I send you my warmest regards.Elena ComissoHotel ManagerUNA HOTEL CENTURY
10/10 Excellent
Anitha
13 Aug 2023
Anitha
Stayed 1 night in Aug 2023
Response from Unahotel Century Milano on 3 Sept 2023
Dear Anitha,thank you so much for your lovely 5 star review. We hope to welcoming you soon.Best regards,Elena ComissoHotel ManagerUNA HOTEL CENTURY
Response from Unahotel Century Milano on 11 Aug 2023
Dear Yvrose,Thank you for your amazing feeback!We're proud of our staff and that you find the room and the location suitable for your needs.We hope to welcoming you very soon!Warmest regards,Elena ComissoHotel ManagerUNA HOTEL CENTURY
Loved the beds the location was amazing we can just hop a tram to anywhere in the city and so many restaurants in the area too. The hotel was so nice too
Verified traveller
Stayed 2 nights in Aug 2023
Response from Unahotel Century Milano on 6 Aug 2023
Dear Tarinn,Thank you so much for taking the time to leave a review. We are thrilled to hear that you loved our beds and found our location to be amazing. It's wonderful to know that our proximity to the tram made it convenient for you to explore the city easily. We are also glad that you enjoyed the abundance of restaurants in the area.Your kind words about our hotel are greatly appreciated. We strive to provide a pleasant and comfortable experience for all our guests, and it's rewarding to hear that we succeeded in meeting your expectations.If you have any future travel plans to our city, we would be more than happy to welcome you back for another enjoyable stay. Please do not hesitate to reach out to us if there is anything else we can assist you with.Once again, thank you for your positive feedback. We truly value your support.Best regards,Elena ComissoHotel ManagerUNA HOTEL CENTURY
6/10 Okay
Allan
Travelled with family
5 Aug 2023
Great location near station, nice breakfast, otherwise mediocre
Allan
Stayed 1 night in Aug 2023
Response from Elena Comisso on 5 Aug 2023
Dear Allan,Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your positive comments about our great location near the station and our nice breakfast. We strive to offer convenient and delicious options for our guests to start their day.We apologize if you found other aspects of your stay to be mediocre. We value your input and would love to hear more about your specific concerns so that we can work on improving those areas. Guest satisfaction is of utmost importance to us, and we are always looking for ways to enhance our services.We hope to have the opportunity to welcome you back in the future and provide you with an even better experienceWarmest regards,Elena ComissoHotel ManagerUNA HOTEL CENTURY
Dear Mr. Rhian,Thank you for your amazing feedback!We hope to welcoming you soon in the near future,Best regards,Elena ComissoHotel ManagerUNA HOTEL CENTURY
Dear Ms. Angelica,Thank you for your amazing feedback!We hope to welcoming you soon in the near future,Best regards,Elena ComissoHotel ManagerUNA HOTEL CENTURY
Very nice Room spacious and clean, luxurious. I would highly recommend it 😊
Milad
Stayed 2 nights in Jul 2023
Response from Elena Comisso on 5 Aug 2023
Dear Milad,Thank you for taking the time to write such a positive review about your recent stay at our hotel. We are delighted to hear that you found our rooms to be spacious, clean, and luxurious. Ensuring our guests' comfort and satisfaction is our top priority, and we are thrilled that we were able to meet your expectations.Your recommendation means a lot to us, and we truly appreciate your kind words. It is always a pleasure to know that our efforts to provide a memorable experience are recognized and appreciated by our guests.We look forward to welcoming you back in the future and providing you with another exceptional stay.Warmest regards,Elena ComissoHotel ManagerUNA HOTEL CENTURY