Dear Mr James… Thank you for your kind feedback… We are waiting to welcome again in our tSyle oHtel .. It has been a pleasure to have you with us

Madame Emily Thank you again for your kind note and feedbackWe hope to have you again as our guests Best Regards

Thank you for your kind feedback.W

Mr John It h as been a real pleasure meeting you and having as our guest.Thank you for your review Hope We'll meet again soon Best Regards

We'd like to thank you directly. For us your words means so much... Thank you again Hope to welcome you back in Style Hotel soon

Being an exclusive Boutique Hotel of few accomodations We perfectly know your case, even if you choose to keep your feedback anonymous, We are saddened to read your comments since honestly there was the hope by entire team that you would have recognized your booking’ mistake and accepted our genuine invitation and support in order to possibly follow your next reservation. Having said that We would love to remind you and all our guests that We offer different room typologies and prices in order to give a taylor made solution for each one of our guests. Our typology starts from a basic single Deluxe room (that unfortunately, and as per proper descriptions has NOT the bathtub differently from what you assumed), to Superior, Exclusive and larger Junior Suites and unique Executive and Luxury suite accomodations. Even though when it is possible We randomly upgrade some guests as a special gift or offer them discounted rates for upgrades, obviously it is more likely (especially when the hotel is fully booked) to actually being assigned what it has been confirmed at the time of the booking (like in your case). Your feedback is very important to us, even thou’ We don’t understand your consideration about our breakfast since unfortunately you did not gave us the chance to let our butlers pamper you with our served breakfast (always by mistake, We consider you did not choose at the time of your booking to add our served breakfast) Anyway, as you know, Your feedback is very important and We deeply regret you had a bad memory of your staying but We hope We will manage to shed some light on your unsolved doubts with this answer and assist you directly for your next visit in Milan At your disposal

Dear Guests Thank you for share with all Expedia community your positive feedback about our Hotel and our location... We normally tell our Guests everything is simply walking distance from Style Hotel...and Duomo and Brera Fashion district is so worth being visited discovered

We'd like to thank you for your positive feedback Looking forward to have you as our guests soon

We'd like to thank you for your feedback It has been a pleasure to have you with us

Dear Madame Thank you. It has been so pleasant to know both of you and have you as our kindest guest. We really hope to have you again as our guests

Dear Mr Chris Thank you for your review and for considering our staff "excellent". Your good feedback also on our central location is very important for us. Since We would love to have you again as our kindest guest, We would like to inform you that if you'd called our Reception for your Wi fi problems We could have surely help you to connect your devices properly in order not to make the line drop and not We are just sorry that you have not noticed that We offer free coffee and a complimentary bottle of water for all our guests in each room category (from the more basic to the ones more larger and expensive). Regarding your request for shuttle obviously a bus needs to do some stops before reaching the terminal; but the Hotel provides our guests of Private transfers or assistance in getting Malpensa express trains that are so cheap, fast and so close to our location. Willing to have you again with us

Thank you for staying with us and for your kind words. We are hoping to serve you again soon

Dear Mr Ruscio Being in Milan is not always possible to keep the window open and not hearing from the milanese traffic and sounds… Luckily Style Hotel is a Boutique Hotel on multiple levels and with different views (we have rooms on upper floors and internal courtyard view that are absolutely quiet) that can satisfy all our guests needs and preferences. We would have loved to know before your departure your preferences since the team would have certainly changed your room. Our mission is to find and create the best voyage experience for everybody and We really hopèe to have you again wiith us since, now you have told us what you like, We can better answer your need. Best Regard

Dear Andy, it was a pleasure guest you in our facilities thank you very much for your feedback that help us continue improving. Looking forward to welcome back you soon in Milan

Dear Guest Thank you for your kind note and for confirming us that Style Hotel service is "so excellent" and our staff is "amazing".. We agree with you that top services and quality is what We grant to each one of our guest. So, We invite you to consider the value of the services you've like so much and We are sure you will agree with us that ironing services has a cost in every hotel you might go to; along with all bar beverage extra requests: hot tea in your case, that here comes with a rich variety of pastries and cakes We guessed you liked) .. Glad to know that you've received Front Desk assistance in printing your files or tickets on paper, We could have only suggested you to ask for assistance to our staff during your stay also regarding the accomodation you found noisy (each room is different even in terms of both design and view) and We could have change your room immediately.

We would like to thank you for your compliments received We care our guests’ experience and we appreciate any feedback or comments you might have in order to help us grow Style Hotel reputation. It would be a pleasure to have you again in our facilities and to assist you with a more tailor-made service. Thus, should you plan to come back in Milan in the near future, please, do not hesitate to contact us. Looking forward to welcoming you back, we wish you a lovely day. Warmest Regards, Lisa Front Office Dept