Meeting facility

Reviews of Sheraton Diana Majestic, Milan

4 out of 5
Sheraton Diana Majestic, Milan
Viale Piave 42, Milan, MI

Reviews

8.0

Very good

Rating 10 - Excellent. 156 out of 427 reviews" "
Rating 8 - Good. 166 out of 427 reviews" "
Rating 6 - Okay. 66 out of 427 reviews" "
Rating 4 - Poor. 23 out of 427 reviews" "
Rating 2 - Terrible. 16 out of 427 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ferah, adana

Liked: Cleanliness, amenities, property conditions & facilities
Close to center
Stayed 3 nights in Feb 2024

8/10 Good

xiao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great location to visit downtown milan
Stayed 1 night in Dec 2023

10/10 Excellent

Adrian

Stayed 1 night in Sep 2023

10/10 Excellent

Kevin, New York City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Stayed 3 nights in Jul 2023

10/10 Excellent

Marina, Levittown

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Jul 2023

10/10 Excellent

Carrie

Liked: Staff & service, property conditions & facilities
Beautiful property in great location. Very friendly staff.
Stayed 1 night in Jun 2023

10/10 Excellent

Monica, Paris

Liked: Cleanliness, staff & service, property conditions & facilities
the garden restaurant is beautiful
Stayed 1 night in May 2023

10/10 Excellent

Audra

Stayed 1 night in Apr 2023

4/10 Poor

Mike

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff was cordial but not very friendly
Stayed 1 night in Apr 2023

10/10 Excellent

Cesario

Travelled with partner
Liked: Cleanliness, staff & service
Needs to be renovated
Stayed 2 nights in Apr 2023

10/10 Excellent

Zuhair Georges

Travelled with partner
Liked: Cleanliness, staff & service
Very friendly desk staff and very helpful. The hotel is quite dated and needs refurbishment.
Stayed 2 nights in Mar 2023

2/10 Terrible

Federico

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

jan

Stayed 3 nights in Feb 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained and comfortable room

8/10 Good

Rajiv

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Old hotel needs to be refurbished
Stayed 3 nights in Dec 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

2/10 Terrible

Dr. Phillip

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The location was great, staff friendly and helpful, but bathrooms couldn't flush. I called 3 times and sent the same guy up. When i went to the receptionist, the gentleman told me that because of the age of the building, all the bathrooms are in the same conditions.

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

6/10 Okay

Aga

Liked: Cleanliness, staff & service
Nice classic hotel the rooms are not mordern and if your on the roadside the train and cars make a lot of noise. The treadmills and other machines in the gym don’t work and neither does the phone in the gym to call anyone. The keycard fails after using it once. The hotel staff are lovely though, very helpful. A complimentary coffee and croissant is not too much to ask and the staff are keen to guide about the city.
Stayed 3 nights in Sep 2022

8/10 Good

Innokentiy, Boston

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location and superb services. But the hotel itself requires renovation.
Stayed 4 nights in Oct 2022

8/10 Good

Steve

Stayed 2 nights in Oct 2022

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Definitely an older hotel, but more along the lines of characteristically charming. It was a last minute stay and was lovely. Private parking area a huge bonus! Staff were extremely helpful and friendly.
Stayed 1 night in Sep 2022

10/10 Excellent

Khushi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best outdoor area with an amazing breakfast and dinner ambience. Must say the staff were always super polite and efficient! Would stay here again for sure if im ever back in Milan
Stayed 3 nights in Jun 2022

8/10 Good

priya

Travelled with family
Liked: Cleanliness, property conditions & facilities
Decent location, good rooms, cliose to metro and city center
Stayed 4 nights in Jun 2022

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay with a room overlooking the gardens in the back....don't think I would appreciate the hotel as much without this bonus view. The vast garden is a huge plus and you can spend time there all day long....only negative comment is the continuous drone of meaningless music....they might consider playing soft classical in the morning, jazz in the afternoon etc. instead of the endless same-level pop.
Stayed 4 nights in Jun 2022

10/10 Excellent

Ernesto Dominguez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

4/10 Poor

Paolo

Disliked: Property conditions & facilities, room comfort
Old uncared on the process of renovation. Breakfast was very disappointing stale croissant, ever came across in italy. the hotel garden was the only good thing about the hotel. will not go back ever.
Stayed 3 nights in May 2022

6/10 Okay

Kang

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Convenience of the location. The hotel is old. Bath room is tiny.
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Amazing and loved their service from breakfast to airport transfer service to the comfort and convenience of the location all 5* thank you for having us.
Stayed 3 nights in Feb 2022

2/10 Terrible

izak

Stayed 1 night in Apr 2022

10/10 Excellent

Vichuda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and good price . Even it’s during renovate but still made me impression. Luxury room.
Stayed 2 nights in Apr 2022

10/10 Excellent

Christopher

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable experience.
Stayed 2 nights in Mar 2022

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. Great location. Would like to see coffee maker and microwave in room though
Stayed 6 nights in Jan 2022
Response from Marianna Karystinou on 21 Jan 2022
We would like to thank you for your kind words and we are glad that you enjoyed your stay with us! Please note that a lot of things have changed due to covid restrictions and the amenities and devices in the room are some of these things as well. Nevertheless, we could always provide you upon request. ( referring to the coffee machine, as we did not have any microwave in the rooms in general). We would be more than happy to accommodate you again in the near future and hopefully under better circumstances! Looking forward to welcoming you back!

10/10 Excellent

Piotr, Warszawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were back to the Sheraton after 6 years as this is a great location at Porta Venezia, just a 15min walk to Duomo. Also the staff is amazing and helpful. They put us in one of the largest rooms of the category, much better than last time. They also recommend and made reservation at the nearby Maruzzella restaurant which was lovely and we went there twice. The bathroom would need some update. Would love to be back one day again. Thanks for having us,
Stayed 3 nights in Nov 2021

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Visit in Milan
We stayed for a week on our trip to Milan. This hotel was a great choice. It is convenient for both walking and close to public transportation. It was great to see daily housekeeping. The restaurant offers a great aperitivo! Staff was super nice. Room was large and the bathroom was nice
Stayed 4 nights in Nov 2021

10/10 Excellent

Kate

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sheraton Diana Milano
Great, fairly central hotel in Milan, 15 minute walk to the Duomo and city shops. Lovely local restaurants and bars around the area!
Stayed 4 nights in Nov 2021

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2021

8/10 Good

Dimitri

Liked: Cleanliness, property conditions & facilities
Reasonable value Good location
Stayed 3 nights in Nov 2021

10/10 Excellent

marcantonio

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2021

6/10 Okay

Sophia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over all very nice hotel, but the breakfast is horrible and overpriced
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Property conditions & facilities
My room was very run down basically more like a 3 stars hotel and terrible value for money! I think it’s the worst room I’ve ever stayed in.
Stayed 6 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Nice place, convenient to all locations.
Stayed 2 nights in Jan 2020

10/10 Excellent

Reda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and wonderful historic building in the fashion district close to everything
Stayed 3 nights in Dec 2019

6/10 Okay

David

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk staff David and tall dark man helping at front were AMAZING! Unfortunately the guy inside making coffee was very rude! He refused to make a coffee for me even though he made a coffee for others. The nice man in front finally helped me....but it took a LOT of effort just to get this guy to make a coffee for me. The others in my group had to go to a nearby cafe to get their coffee! Hotel was very nice. Elevator had stairs in front of it so not wheelchair or stroller accessible! Just need to add a small ramp to the right side. Elevator was very tiny as well.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful gardens and dining areas. Checked in and was sent to a room that was not made up, ask to switch to another room but on the back side of the building where it would be quieter. Was told that those rooms are deluxe rooms that I cannot have. Advised you sent me to a room not clean so please as a Marriott Bonvoy member, switch. They did at that point. I should not have had to ask. Food and drink good comfortable bed great staff
Stayed 2 nights in Sep 2019