Ratings based on 110 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from England

Excellent value

Posted 25-Oct-2016
Pros: Room was clean comfortable and well appointed. The staff were extremely helpful and friendly. Basket of fruit and water cooler in the room was a nice touch
Cons: It might have been nice to have coffee making facilities.
Location: Well placed for the Naviglio area with its many bars and restaurants. Ignore the graffiti, it's a nice area.
Comment from Hotel Management
27-Oct-2016 by luigi - Owner, Hotel Management
Thank you :-)
5out of 5
by A verified traveller from North Yorkshire

Convenient for all tourist spots but quiet

Posted 17-Oct-2016
Pros: The room offered a kitchenette with crockery and cutlery for two as well as a fridge, kettle and microwave so we were able to make breakfast & drinks.
Cons: There was a hob but no pots & pans so it couldn't be used.
Location: About a mile from all the sights of Milan - we managed the 20 minutes' walk easier but could have chosen to ride a few stops on the Metro.
We had been a little apprehensive about this hotel as it was near to the night life area around the Navigli but we need not have worried. It was really quiet even on Saturday night when the surrounding streets were rammed with people, music and bars.
Comment from Hotel Management
17-Oct-2016 by luigi - Owner, Hotel Management
Dear Joanna thank you so much for sharing this wonderful experience online. regarding kitchenette use pleased to inform that all our rooms has a kitchenette if Guests like to use it just need to ask at our always kind and available staff that can provide all necessaries. usually who book a queenroom with city view (like you) is because no need to use the kitchen... so that is the reason no pots or pans where provided into your room. best regards
1out of 5
by A verified traveller

Avoid! Misleading pricing , Rude management!

Posted 12-Oct-2016
Initially, the adverts for this hotel look very enticing and good value, but beware of the very inflexible management, inflexible booking system and added costs of staying here. Extra fees for room cleaning! deposits for everything and dont dare question or ask for anything different or you receive threats and abuse!
Comment from Hotel Management
04-Nov-2016 by luigi - Owner, Hotel Management
Dear All , we suggest to read before making a reservation . all information are clearly listed online .non refundable rooms are cheaper then standard rooms but indeed have no flexibility. we are very well known worldwide for the high quality of our services and for the kindness of our staff . i think you refer to some other property. best regards
4out of 5
by A verified traveller

Great base to explore milan

Posted 07-Oct-2016
Pros: Friendliness of staff Great base to explore Milan
Cons: Mattress a bit lumpy
Location: Near Navigli, great atmophere and plenty of choice for eating out
Very warm welcome. Staff extremly helpful, from the moment we arrived well before check in time by having prioritised preparing our room to a genuine send off at the end of our stay. Great location near the Navigli, on a quiet road. public transport, both metro and tram close by. Small kitchenette in the room was useful, and a nearby supermarket providing provisions.
Comment from Hotel Management
09-Oct-2016 by luigi - Owner, Hotel Management
thank you :-)
5out of 5
by A verified traveller from Idaho Falls, ID

Excellent Stay in Milano Navigli Area

Posted 02-Oct-2016
Pros: Location, room size, staff attentiveness, bed comfort.
Cons: The bed was very comfortable, but had slats under the mattress that would always fall out. Probably unique to this bed in this room. Easy to fix.
Location: Navilgi area with eating and sitting outside by canal. Weekend markets, shopping, Duomo and castle area.
Best international hotel stay I've had in a long long time. We were made to feel more like family than hotel guests. Willy took care of every need, often bending over backwards to do so. The hotel is not the most modern or well decorated location, but it had a very homey feel, like I was staying at a friend's house. The room (apartment, really) was quite spacious, with a full kitchen. It was located in a very charming part of town, five minutes or less from the canals and many restaurants. A nice twenty minute walk to the Duomo area or the Castle. Easy access to the metro and/or trams at Pt. Genova.
Comment from Hotel Management
04-Oct-2016 by luigi - Owner, Hotel Management
thank You Mark for sharing this winderful experience online . sorry about the bed problem but we are waiting for our supplier to change it ( bed comfort was good so far :-) hope to see you again soon best regards
5out of 5
by A verified traveller

Great hotel near the canal restraint district.

Posted 14-Sep-2016
Location: The canal district has a wonderful variety of Cafes, Bars and Restraunts. Many do happy hour, eat free with your drinks.
Friendly and very helpful staff, fruit and water on arrival. Neat and tidy room close to rage city with trams for convenience
Comment from Hotel Management
17-Sep-2016 by luigi - Owner, Hotel Management
thank you
5out of 5
by A verified traveller from Australia

Excellent customer service, very close to canals

Posted 09-Sep-2016 on Wotif
Luigi was extremely helpful the moment we checked in till we left. Super friendly welcoming helpful service. The location is excellent, minutes walk to the canals for an abundance of choices for restaurants and close to the green metro line taking a few minutes to the centre of town.
Comment from Hotel Management
17-Sep-2016 by luigi - Owner, Hotel Management
thank you
5out of 5
by A verified traveller

Luigi is awesome

Posted 29-Aug-2016
The hotel is conveniently located, very clean, and a great deal. Most importantly, the owner Luigi is absolutely great: helpful, sweet, going the extra mile. He made our stay in Milan so much easier.
Comment from Hotel Management
29-Aug-2016 by luigi - Owner, Hotel Management
thank you
4out of 5
by A verified traveller from california

Not "Down Town" but in a trendy area

Posted 26-Jun-2016
Pros: Convienent location . Friendly, helpful staff.
Cons: Air conditioning would be nice in summer. One English language TV channel Would be nice.
Location: Nearby Canal area with much activity
Luigi is a great host and always helpful. Breakfast at on site cafe outstanding. Location is in an area of great shops and restaurants and only a ten euro taxi To Centro or Doumo . Would stay again
Comment from Hotel Management
27-Jun-2016 by luigi - Owner, Hotel Management
Dear Scotty thank you so much for posting your nice experience online . regarding Cons your room had a perfect airconditiong thought during your stay of 8 nights you never complained about that ( and in milan we had up to approx 95 firenight) regarding english channel on tv since we have a perfect optic fiber wifi every one can go online and see in streaming what they like. it is a pitty you forgot to mention: daily breakfast was offered to you daily international new yourk time was offered to you and in addition our best attention i think should be relevant as well enjoy your holiday in Sulzano best regards
5out of 5
by A verified traveller from Sydney

Milan Bellissimo

Posted 24-Jun-2016
Great position near the canals and restaurants. Luigi was a delight and so helpful. Breakfast was in a small cafe next door so we had the whole Utalian experience. Great coffee and warm croissants with the locals and their dogs. Milan was a surprise. Loved it.
Comment from Hotel Management
27-Jun-2016 by luigi - Owner, Hotel Management
dear Anonymous thank you so much for posting such nice experience online . we hope to see you again soon best regards