Property entrance

Reviews of Hotel di Porta Romana

3 out of 5
Hotel di Porta Romana
Via Lazzaro Papi 18, Milan, MI

Reviews

7.4

Good

Rating 10 - Excellent. 19 out of 51 reviews" "
Rating 8 - Good. 10 out of 51 reviews" "
Rating 6 - Okay. 11 out of 51 reviews" "
Rating 4 - Poor. 5 out of 51 reviews" "
Rating 2 - Terrible. 6 out of 51 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Shai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr
Not recommended. Bad service
Stayed 1 night in Nov 2023

10/10 Excellent

Christopher and Kelly

Stayed 2 nights in Sep 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a great location only a 10 min walk to the train station. Quiet and staff were friendly. Only down side was the shower was tiny and being tall it was hard to adjust.
Stayed 3 nights in Sep 2023

10/10 Excellent

Iain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for a one night stay in Milan
Stayed 1 night in Sep 2023

2/10 Terrible

Christina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
The hotel is 2 floors in a residential building with flats. Room doesn’t look like the pictures. Bathroom is old with pained tiles. There is no mini bar. We could hear our neighbour coughing as if he was in our room. Stuff was making a lot of noise in the morning making it impossible to rest. There are much better choices within this price range.
Stayed 3 nights in Sep 2023

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto
Great friendly knowledgeable helpful staff. Conveniento to Metro. Great neighborhood to stay in as a tourist.
Stayed 6 nights in Sep 2023

6/10 Okay

Imran

Travelled with partner
Liked: Cleanliness
A basic hotel, adequate and with good transport links to central Milan.
Stayed 2 nights in Sep 2023

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was accommodating for what I needed. Sure it got warm, but the AC unit in the room would get it nice and comfortable in just a couple minutes making it not even a hassle or problem. I wish I got the name of the man who was running for the few days I stayed there, but he was a pleasant person to talk to and I could listen to him talk about the history of Italy and Milan for hours on end if I could. Overall, for my first time out of country, this hotel was a good place for me to stay and the people behind the counter at all times were friendly.
Stayed 6 nights in Aug 2023

10/10 Excellent

Aron

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2023

10/10 Excellent

Omur

Travelled with partner
Liked: Cleanliness
Friendly staff, parking, basic and clean room
Stayed 1 night in Jun 2023

6/10 Okay

Thomas

My trip to Italy was cancelled and I did not stay at this hotel
Stayed 9 nights in Jun 2023

6/10 Okay

Francis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 4 nights in May 2023

10/10 Excellent

ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , Nice breakfast , Nice Stuff

8/10 Good

Eugenio

Business traveller
Liked: Cleanliness, staff & service, amenities
personale molto gentile e disponibile, stanza e bagno molto puliti e nuovi, uniche pecche: la vicinanza della camera all’ascensore vecchio e dunque un po’ rumoroso , il cattivo odore che veniva dallo scarico della doccia
Stayed 3 nights in Mar 2024

8/10 Good

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities
Molto pulita e di recente ristrutturazione
Stayed 1 night in Feb 2024

6/10 Okay

Nicoletta

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024

8/10 Good

Nicoletta

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

6/10 Okay

Stefano

Nella media
Stayed 1 night in Jan 2024

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia no hotel.
Muito atenciosos e disponibilidade.
Stayed 1 night in Dec 2023

8/10 Good

Renate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nette betreuung beim check in.ich war vor Zeit da ,konnte Gepäck abgeben und es war dann direkt in meinem Zimmer.Sehr f reundlich und informative Einweisung.Alles war so wie ich es wollte und mir wünschte..zufrieden !
Stayed 3 nights in Nov 2023

2/10 Terrible

Roberta

Business traveller
Disliked: Amenities, property conditions & facilities
La camera era simile a un ripostiglio. Una branda sotto la finestra con spifferi nel collo e prese di corrente dietro alla testa. In compenso pulita e personale molto gentile. Materasso comodo..
Stayed 3 nights in Oct 2023

4/10 Poor

giuseppe

Disliked: Cleanliness
Stayed 1 night in Oct 2023

6/10 Okay

Annalisa

Travelled with family
Disliked: Property conditions & facilities
Non funzionava il tappo del bidet e non c'era possibilità di chiudere le tapparelle. Rapporto qualità prezzo Basso
Stayed 1 night in Oct 2023

8/10 Good

Ludovica

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sono gia tornata per la gentilezza del personale e la pulizia delle camere
Stayed 1 night in Sep 2023

4/10 Poor

Paolo

Travelled with family
Disliked: Property conditions & facilities
Il prezzo non vale sicuramente la qualità della struttura. Abbiamo dormito una sola notte in una stanza a due letti (quelle matrimoniali erano esaurite) piuttosto piccola ed essenziale. Il bagno aveva alcuni asciugamani sporchi, piastrelle rovinate, porta della doccia scardinata, tavoletta del water instabile.
Stayed 1 night in Sep 2023

2/10 Terrible

Manuela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Non andate in questo pessimo albergo! Camera piena di polvere e un bag o senza bidet indegno anche di un ostello. Direttrice sgarbata.
Stayed 2 nights in Sep 2023

6/10 Okay

Sara

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The location is good and staff friendly. The room was tiny and really old-fashioned. The ancient air conditioner didn’t really work properly.
Stayed 1 night in Jul 2023

4/10 Poor

Bryan, guatemala

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service
What I didn’t like about this property is the attention of a lady We were fixing bags and we weren’t aware of clean up of the room, the girl knock the door and we told her we were still at the room so we finish making and weight our bags when this woman that is in charge of the breakfast kick the door as a maniac I open the door and start screaming at me, told her to calf down and she keeps, even when I went down she kept screaming like a maniac, not even my mother scream me as she did. She should take customer service classes, she has no maters

8/10 Good

Aouatif

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Buen hotel, algo lejos del centro.
La zona queda un poco lejos del centro, pero hay buena conexión de metro. El hotel cuenta con buena higiene, ascensor, te dan llaves para entrar y salir cuando se quiera. Nos han cobrado 4€ por día y persona, solo por visitar la ciudad de Milán.
Stayed 3 nights in May 2023

10/10 Excellent

Lucia

Stayed 1 night in May 2023

8/10 Good

Inger Marie

Stayed 3 nights in May 2023

6/10 Okay

Karim

Business traveller
Liked: Cleanliness
.
Stayed 2 nights in May 2023

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
Comoda, pulita, Personale gentilissimo.
Stayed 1 night in May 2023

6/10 Okay

MATTEO

Business traveller
Stayed 2 nights in May 2023

4/10 Poor

RICARDO, Bogota

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
La atención del personal genera una mala experiencia
Stayed 4 nights in Apr 2023

6/10 Okay

Martin

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Porta di Romana
Location is great The rooms where ok. Breakfast was not so good, you have to thick boxes on a template for what you want for breakfast then in the morning you received half of it
Stayed 1 night in Apr 2023

10/10 Excellent

Ludovica

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Molto comoda come posizione, personale gentilissimo
Stayed 1 night in Mar 2023

10/10 Excellent

Afri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo genial, muy bien comunicado.
Stayed 3 nights in Jan 2023

10/10 Excellent

Iacopo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camera pulita e ordinata, tutto funzionava a meraviglia. Personale molto carino e disponibile
Stayed 1 night in Jan 2023

10/10 Excellent

SIMONE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale attento a ogni dettaglio
Stayed 1 night in Jan 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfetto per soggiornare a Milano
Hotel molto comodo per le nostre esigenze, non dispendioso per gli standard di Milano, pulito con una bella stanza con gli spazi giusti, nuova, calda, pulita e tranquilla; molto comodo l’ingresso secondario dell’hotel. Personale gentile e disponibile
Stayed 2 nights in Jan 2023

8/10 Good

Carmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione comoda

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mai più
Un esperienza da non riprovare assolutamente...
Stayed 1 night in Sep 2022

4/10 Poor

Raffaele

Stayed 2 nights in Sep 2022

10/10 Excellent

Elvira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale estremamente cordiale. Bella struttura in ortima posizione
Stayed 1 night in Jul 2022

8/10 Good

Luisella

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Mar 2022

2/10 Terrible

Michele

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Inutile
Stayed 1 night in Jan 2022
Response from Ettore on 28 Jan 2022
Buona sera. La sua richiesta di cancellazione è arrivata tardivamente e secondo le regole di cancellazione prevista da EXPEDIA, portale da lei scelto per effettuare la prenotazione, lei avrebbe dovuto pagare la penale prevista come richiesto giustamente dal nostro collaboratore. In sintesi lei non solo non si è mai presentato, non solo non ha mai pagato l'intero pernottamento ma non ha neanche pagato la penale. Ci chiediamo quindi come sia possibile per lei recensire la nostra struttura nonostante il disagio causato da lei. Ad ogni modo e nonostante tutto le auguriamo un buon e sereno 2022. Cordiali saluti Ettore

10/10 Excellent

Giulia

Stayed 2 nights in Sep 2021