Ratings based on 153 Verified Reviews

3.4 out of 5
58% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3out of 5
Recommended
for Everyone
by A verified traveller

Posted 05-Feb-2017
not bad, good hotel according to the price, near to the important place to visit.
2out of 5
by A verified traveller

Posted 26-Jan-2017
not a pleasant experience. front desk stuff ignored us when I asked to clean the room
4out of 5
by Handel

This traveller left a rating score only Posted 24-Dec-2016 on Hotels
4out of 5
by A verified traveller

This traveller left a rating score only Posted 15-Dec-2016 on Hotels
2out of 5
by A verified traveller

Make sure you ask for a no smoking room

Posted 19-Nov-2016
Given a smoking room, had to sleep all night with the window open. In November...
4out of 5
Recommended
for Everyone
by A verified traveller

nice & efficient

Posted 20-Sep-2016 on Wotif
Pros: Efficient service / staff. Cleanliness. Location.
Cons: Bigger showers - some people might struggle to fit in this tiny / tight-built shower.
Location: Good handy location to public transports. Also good & safe walking distance to amenities.
Hotel staff & service was friendly & efficient. Rooms clean, quiet, sufficient. Good location.
Comment from Hotel Management
26-Sep-2016 by franco, Hotel Management
Thank you for staying in our hotel. Customer satisfaction is our priority. Your opinion is very important to us!
2out of 5
by A verified traveller from B

Dark outdated room

Posted 30-Jun-2016
Met minimal expectations . Advertised rooms on website are the updated ones, but if book online , get the outdated ones . Staff was efficient.
Comment from Hotel Management
18-Jul-2016 by franco, Hotel Management
Thank you for staying at our hotel. Customer satisfaction is our priority. Your opinion is very important to us!
5out of 5
by A verified traveller

Not just any hotel.

Posted 06-Jun-2016 on Hotels
The staff was extremely helpful and kind. They went above and beyond in helping me as I was going through significant hardship, needless to say it was an extremely unlucky trip for me. Any request I made was accommodated and provided with a great level of commitment and genuine desire for my well being. You would be hardpressed to find such service anywhere in the world. I highly recommend this hotel, and should I return to Milan I will only be staying there. Thanks again to the staff, you were truly life savers for me. Not to mention the rooms were extremely clean, comfortable and quiet and I truly enjoyed my stay.
Comment from Hotel Management
07-Jul-2016 by franco, Hotel Management
Grazie per aver soggiornato presso la nostra struttura. La soddisfazione dei clienti è la nostra priorità. La tua opinione è molto importante per noi!
5out of 5
by David

Posted 18-Apr-2016 on Hotels
Comment from Hotel Management
by General Manager, Hotel Management
Grazie
3out of 5
by A verified traveller

3* hotel

Posted 13-Mar-2016
This is definitely a 3* hotel. They've done a good job of renovating the lobby to be very modern but the rest of the hotel is dated, quaint, but dated. The hotel staff that checked me in was very pleasant but the night manager was extremely rudely me. There was a mix up with my room key and he was very difficult.