Interior entrance

Reviews of Idea Hotel Milano Malpensa Airport

4 out of 5
Idea Hotel Milano Malpensa Airport
Via Della Chiesa, 27, Somma Lombardo, VA

Reviews

7.2

Good

Rating 10 - Excellent. 273 out of 1004 reviews" "
Rating 8 - Good. 322 out of 1004 reviews" "
Rating 6 - Okay. 199 out of 1004 reviews" "
Rating 4 - Poor. 94 out of 1004 reviews" "
Rating 2 - Terrible. 116 out of 1004 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alethea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this hotel to anyone who needs to get to the airport for their flights. This hotel is pretty secluded and there isn’t much around the area. As for air conditioner, I’ve read reviews that the aircon doesn’t blow cool air. I had the same issue too as the settings automatically change to heat. So I simply went to the receptionist and they changed the settings from hot to cool air. Both cool and hot air works well! The scenery outside the hotel is pretty too! Although there is a church nearby that rings the bell every hour (or a few hours) I’m okay with that. In terms of cleanliness, my room was pretty spotless and I love cleanliness so I really love the room. Other than this hotel being secluded and no transport nearby (other than their shuttle bus which you have to pay 5 euro per trip which takes you to and fro the airport), I highly recommend this hotel. Food: There is a restaurant and a bar on the first level and there are vending machines which serves snacks, sandwiches and drinks.

4/10 Poor

Olga

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was not friendly, hotel looks dirty and incovinient service to the airoport,which cost €5 for person.
Stayed 1 night in Mar 2024

4/10 Poor

Toby

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Tatiana

Stayed 1 night in Feb 2024

6/10 Okay

David, henderson

Business traveller
Liked: Cleanliness, staff & service
Convenient , clean , guy at front desk not very nice
Stayed 1 night in Feb 2024

6/10 Okay

Alexis

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The service was ok. Shuttles never came to hotel on time despite me calling. Room was nice and as advertised. However, it is quite difficult to get to the city which was not mentioned anywhere on the website.
Stayed 2 nights in Feb 2024

4/10 Poor

VINCENZO

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
They need new mattresses, the bathtub is always a battle to shower, the water goes all over the bathroom, they really need a renovation
Stayed 1 night in Jan 2024

6/10 Okay

yisroel

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The rooms are clean but not maintained, the toilet is broken and the walls are peeling
Stayed 1 night in Jan 2024

8/10 Good

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for one night!
Stayed 1 night in Jan 2024

6/10 Okay

Alec

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

6/10 Okay

Mr Wayne

Liked: Cleanliness, staff & service
Basic hotel close to airport. Bed and shower ok.
Stayed 1 night in Dec 2023

4/10 Poor

Samir Akram

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The floors are so bad the laminated floor pealing off
Stayed 1 night in Dec 2023

2/10 Terrible

Seth

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible hotel, smelled like pee, stay away
Do not go to this hotel. We wanted to be near the airport the night before our flight home. The place smelled like pee, the room’s AC would kick on the heat instead, there was LITERALLY no shower curtain so water went everywhere. The bed was very uncomfortable and there were no extra pillows (which we needed). Seriously, stay away from this place.
Stayed 1 night in Oct 2023

10/10 Excellent

Craig

Stayed 1 night in Dec 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service
Great hotel near the airport. Has a restaurant with great food.
Stayed 2 nights in Nov 2023

6/10 Okay

Mauro

Liked: Staff & service
It is very noisy, the sound of the bells from the churches , airplanes engines , hotel too close to the runway , very difficult to sleep
Stayed 1 night in Nov 2023

4/10 Poor

James

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for the airport and cheap. Struggling to think of anymore positives
Stayed 1 night in Nov 2023

6/10 Okay

James D

Travelled with group
Liked: Cleanliness, staff & service
Okay in a pinch.
Everything was okay, but definitely confined to the hotel as theres nothing around it. The restaurant was okay but not great.
Stayed 1 night in Nov 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Marcio

Liked: Cleanliness, staff & service, property conditions & facilities
It is very much convenient for near airport stay, that is it.
Stayed 1 night in Nov 2023

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was concerned reading some reviews however we are extremely seasoned travellers and this is a great p,ace to stay. It os super clean and spacious rooms. AC works great. I would definitely recommend Thank you
Stayed 1 night in Nov 2023

4/10 Poor

Mark

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
We booked this hotel for an overnight stay due to a long lay over, thinking it included a shuttle to / from the airport. The shuttle cost €5.00 per person and only picked up at the airport once an hour! The room was dingy, the thermostat didn't work so the room got very hot. When we opened the window at night to get cool air, it was noisy and a lot of light came into the room. Better to book elsewhere.
Stayed 1 night in Oct 2023

10/10 Excellent

Davit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Convienient location for the airport. Rude and unhelpfull bar and dining staff. Staff at check in very helpful.
Stayed 1 night in Oct 2023

8/10 Good

Vinay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good spacious property
Stayed 5 nights in Oct 2023

10/10 Excellent

Christopher, Marina del Rey

Liked: Cleanliness, staff & service
Good good at the restaurant and clean room. Parking lot needs to be cleaned.
Stayed 1 night in Oct 2023

6/10 Okay

Hannah

Disliked: Room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Alison

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire property was disgusting. The rooms are falling apart and dirty - the carpet looks like it has not been cleaned in 20 years and all the wood on the furniture is falling apart. They give 2 pillows on one bed and one on the other and when you ask for an extra pillow they tell you that they do not have any. The staff is nasty. The bathroom was falling apart. And when i immediately asked for a refund so i could go elsewhere i was told no
Stayed 1 night in Oct 2023

2/10 Terrible

Fred

Disliked: Property conditions & facilities, room comfort
The worst hotel- stay away
Bed springs destroyed my back, door to bathroom only opened partially, TV DID NOT WORK, air conditioning had to be turned on by request. Overall this is like a motel, overpriced and not fit for human inhabitant.
Stayed 1 night in Oct 2023

8/10 Good

Cheryl Anne

Stayed 1 night in Oct 2023

4/10 Poor

Keith

Business traveller
Disliked: Staff & service
Stayed 1 night in Oct 2023

8/10 Good

Eric, San Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Andrey

Travelled with family
Disliked: Amenities
Not good
Stayed 1 night in Oct 2023

10/10 Excellent

suzuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel to transit
I always stay at this hotel whenever I fly in and out to Milan. This hotel has a shuttle service(5 euro) from /to the airport every 30 min. Very convenient. A room is super clean and well maintained. Breakfast is served from 5am for the early flight and very affordable price.
Stayed 1 night in Oct 2023

8/10 Good

Farnaz

Travelled with family
Liked: Amenities
The room and bathroom are clean and comfortable. Very quiet.
Stayed 1 night in Oct 2023

10/10 Excellent

Beatrice

Stayed 1 night in Sep 2023

4/10 Poor

John

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but in an isolated area. No restaurants or shops in walking distance. Close to the airport and provide a shuttle service to the airport.
Stayed 1 night in Sep 2023

8/10 Good

Roger, Silverdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent little hotel very close to the airport. Prior reviews talked about taking a taxi, but there is a shuttle back and forth to the airport for only 5 euros!! Don't waste money on a taxi. The shuttle runs every 30 minutes. But, the taxi was only 15 euros, so you decide. They have a great breakfast with amazing pastries, cold cereal for your kids, fresh fruit, sliced meat and cheeses, hot scrambled eggs and bacon, coffee, juices, all included. Frederico was working the front desk and was very friendly with excellent English when we checked in at 1am due to a flight delay from London. I would recommend for the night before flying out or for the night of arrival if you arrive late. A nice little hotel, a little loud from the nearby airport and nearby clock tower that rings every 30 minutes. Nice stay for us.
Stayed 1 night in Sep 2023

10/10 Excellent

Kazeem

Stayed 1 night in Sep 2023

10/10 Excellent

suzuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

JONATHAN

Business traveller
Liked: Cleanliness, staff & service, room comfort
Average overall
Hotel gets a lot of traffic through so looks very tired and for some reason they running it down? Wasn’t always like this but looks terrible when you approach it although in nice surroundings. Maybe they don’t care as have lots of business? Large Water pool feature at front empty and broken as well as stone road makes loud noise when vehicles ride over which you can hear in room and there’s low hum of a generator you can hear which doesn’t help sleep. And the sound of the clock outside well that’s ok! Character! It’s a shame to many negatives really as the kitchen is very good and staff nice pleasant. Won’t be going back for reasons mentioned. Needs money spending as there are nicer alternatives
Stayed 1 night in Sep 2023

10/10 Excellent

Thomas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very good and all the staff was accommodating.
Stayed 6 nights in Sep 2023

6/10 Okay

Sergio

Travelled with family
Liked: Staff & service
Good for the purpose
Adequate for the purpose. Can't expect much from an airport hotel.
Stayed 1 night in Sep 2023

2/10 Terrible

Sandeep

Stayed 1 night in Sep 2023

10/10 Excellent

Yiping

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, excellent breakfast starts at 5am, hotel van to T1/T2 with reasonable priced ticket. A great restaurant just 2 minutes walk.
Stayed 1 night in Sep 2023

10/10 Excellent

Lovleen

Stayed 1 night in Aug 2023

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities, room comfort
Clean & close to airport
It was a quick overnight. Clean & comfortable. Great breakfast!
Stayed 1 night in Aug 2023

10/10 Excellent

Mariana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is just fine for staying if you’re catching a flight next day. The neighborhood is old and a bit run down and there is no shopping or wide variety of restaurants within walking distance.
Stayed 1 night in Aug 2023

10/10 Excellent

Paola

Stayed 1 night in Aug 2023