Ratings based on 534 Verified Reviews

3.8 out of 5
82% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Great Location

Posted 21-Jul-2017
The location is great! Metro is steps away. The breakfast is good and the staff is very attentive. Very happy with the stay.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 06-Jul-2017
Hotel is located right in the middle of all the action. Our room was clean and what we expected. The breakfast room was welcoming and the food was tasty. In all, our experience was just what we wanted, nothing fancy, but did the job.
Comment from Hotel Management
14-Jul-2017 by fraimondi, Hotel Management
Dear Guest, Thanks for your positive comments, We arre happy that you find our hotel clean and welcoming Regards Filippo Raimondi Hotel Manager
3 out of 5
by A verified traveller

Hotel in excellent position

Posted 10-Jun-2017
Pros: Position
Cons: Reception staff
Location: Close to shopping centre, Duomo, handy for metro
The reception staff, with two exceptions, were not helpful
Comment from Hotel Management
26-Jun-2017 by fraimondi, Hotel Management
Dear Mrs Gillie, thanks for your comments. Sorry reading your indications about our reception staff We will make our best to give you a better sevie the next stay Regards Filippo Raimondi Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Sydney Australiua

Nice Hotel close central Milan

Posted 06-Jun-2017
Pros: Location and big room
Cons: Nothing for us
Location: Cathedral of Milan and Scala di Milan and short walk to best shopping
Much better then a lot of 5 stars Hotels. It is what a tourist want and get
Comment from Hotel Management
23-Jun-2017 by fraimondi, Hotel Management
Dear Guest, We would like to thank you for taking the time to complete the review. This will help us to monitor the quality of our services. We have noted that, in general, your comments were positive. However, we were pleased that you also pointed out some elements that you did not feel were up to our high standards. Your comments have given us the opportunity to continue to improve our services in order to make sure that your expectations are fully satisfied the next time you choose stay with us. Best regards, Filippo Raimondi Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Scotland

City centre hotel

Posted 04-Jun-2017
Pros: Location; quiet, spacious room; good wi-fi
Cons: Real hairdryer; kettle/coffee maker in room
Location: Very close to the Duomo and not far from the Castello which are really the only historic sights to see. Convenient for shopping if you can afford to!
This hotel proved a good choice - excellent location two minutes' walk from Duomo and public transport, and less than ten minutes' walk from a car rental pickup. Room was clean and comfortable, big bathroom with good array of toiletries. Minor gripes: no facilities for hot drinks, hair-dryer was of the silly tube-in-the-bathroom variety and the air con took a long time to cool the room down. Breakfast was adequate, good selection of cold meats, cheeses, scrambled eggs, fresh fruit salad, juices. Yogurt was the gloopy, low-fat, long-life stuff and of course there was no marmalade but for a hotel without a regular restaurant it wasn't bad.
Comment from Hotel Management
23-Jun-2017 by fraimondi, Hotel Management
Dear Guest, We would like to thank you for taking the time to complete the review. This will help us to monitor the quality of our services. We have noted that, in general, your comments were positive. However, we were pleased that you also pointed out some elements that you did not feel were up to our high standards. Your comments have given us the opportunity to continue to improve our services in order to make sure that your expectations are fully satisfied the next time you choose stay with us. Best regards, Filippo Raimondi Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Guatemala

Near the Duomo

Posted 16-May-2017
Pros: the location is perfect!
Location: Duomo, shopping, metro station, restaurants
I loved this hotel, the staff is so kind, the breakfast is good
Comment from Hotel Management
21-Jul-2017 by ambasciatori, Hotel Management
Dear Guest, We would like to thank you for taking the time to complete the review. This will help us to monitor the quality of our services. We have noted that, in general, your comments were positive. However, we were pleased that you also pointed out some elements that you did not feel were up to our high standards. Your comments have given us the opportunity to continue to improve our services in order to make sure that your expectations are fully satisfied the next time you choose stay with us. Best regards, Filippo Raimondi Hotel Manager
5 out of 5
by Adriana

Great Location and Great Staff

Posted 17-Apr-2017 on Hotels
Loved this hotel. The location is amazing .. right in the heart of Duomo and Milan shopping. The staff was super welcoming and accommodating and their morning breakfast was a perfect way to start each day. I highly recommend it and will certainly stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Hockessin, DE

Centrally located hotel

Posted 16-Apr-2017
Pros: Location, Rooms size
Location: Duomo is 2 mins walk
We just returned from Milan and this hotel is fabulous.Very close to Duomo and all other Milan attractions. Staff was super helpful. Metro station is just 5 mins walk. Rooms are specious. I highly recommend the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller from Miami

Very close to Duomo, La Scala

Posted 05-Apr-2017 on Orbitz
Cons: The bed was a bit too hard to be comfortable. The AC was not working because "it's not summer yet" and the room was too warm.
Stayed for 1 night. The location is excellent; close to metro, Duomo, La Scala, lots of stores. The room was very clean; the staff was nice and accommodating. We did not have breakfast as we had to check out before it opened; the staff was very kind to prepare "to go" breakfast for us. I did not enjoy the fact that my window was facing the roof of the adjacent building (or even a lower part of the hotel, I am not sure) and there were construction workers on it. The AC did not work and I could not sleep with the window open knowing that it's so easy for someone to just walk into it from the roof.
4 out of 5
Recommended
for Everyone
by A verified traveller from Chester, UK

Nice hotel. Excellent location

Posted 04-Apr-2017
Pros: Location
Cons: Updating the decor.
We stayed for two nights.Overall, our stay at the Hotel Ambasciatori was very good. The room was clean, staff was friendly, beds were comfortable, wifi was reliable, breakfast was good . The hotel is right in the city center, we walked everywhere, the location of the hotel could not be better! We had an enjoyable experience.