Ratings based on 469 Verified Reviews

4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from melbourne australia

Nice hotel

Posted 12-Mar-2017
Good location, close to train station, food and entertainment, although you can hear street noise from your room.
Comment from Hotel Management
27-Mar-2017 by Hotel Tocq, Hotel Management
Dear Guest First of all I would like to thank you very much for taking the time to contact us and focus your attention to some basic and essential features in order to improve our quality service. I would like to thank you for such genuine positive comment showed us regarding your experience in our Property in order to state further stimulations. Since our very first aim is focused on our guests' satisfaction, your positive experience will be a significant witness of your previous stay. It will be then a real impressive improvement for any other future guest to benefit from. We will definitely make reference to your suggestion in order to profitably improve our standards. I am glad you have enjoyed your stay and hope to have the opportunity to host you once again to our Property. Best Regards, General Manager
5out of 5
by Evelyn

This traveller left a rating score only Posted 19-Jan-2017 on Hotels
3out of 5
by natalie F

Convenient but not 4 stars

Posted 13-Jan-2017 on Hotels
I wasn't impressed by this hotel unfortunately. The wifi did not work at all while I was there and the management didn't try to reset it. The breakfast staff was friendly and the location was convenient.
3out of 5
by A verified traveller

This traveller left a rating score only Posted 25-Dec-2016 on Hotels
5out of 5
by A verified traveller

Very convenient for Milano Garibaldi station

Posted 06-Nov-2016 on Hotels
Only stayed for one night on a journey passing through Milan but would definitely recommend this hotel to others.
5out of 5
by A verified traveller

Great location and modern

Posted 26-Oct-2016 on Hotels
Great location for food and transport to train station for TGV. Hotel was clean, modern and room size was much larger than traditional European rooms. Front desk service was good.
5out of 5
by A verified traveller

Convenient location/great place to stay.

Posted 23-Oct-2016 on Hotels
Friendly and helpful staff, extensive breakfast offerings, classy room
4out of 5
Recommended
for Everyone
by A verified traveller from UK

Very convenient location

Posted 22-Oct-2016
Location: As with the rest of Milan the location is served by excellent public transport and with a 48 hour metro pass for €8.25 everything is easily accessible
The hotel needs some refurbishment. Walls are scuff marked and carpets stained. The buffet breakfast was very good and the service from the staff, excellent. The location is really convenient for so much in Milan with some nice cafes and restaurants just around the corner.
4out of 5
by A verified traveller

Good hotel in a great location!

Posted 02-Oct-2016 on Hotels
Great location! Close enough to the Milano Port Garibaldi station so that we could take the Malpensa express from the airport to there and drag large suitcases to the hotel. Being close to Coso Como, Eataly and a short walk away from the Bruera museum area was very covenient too.
Comment from Hotel Management
10-Oct-2016 by General Manager, Hotel Management
Gentil Cliente, quero-lhe agradecer por ter dedicado um pouco do Seu tempo para nos dar a Sua opiniao, assim permeternos de supervisionar a qualidade dos nosso servicos. Tendo em conta o seu comentario de maneira geral positivo, agradeco-lhe tambem por ter assinalado tudo aquilo que achou que nao esteve à altura dos nossos padroes. A sua opiniao è uma oportunidade para melhorar costantemente com o objetivo de satisfazer todas as Suas expectativas na Sua prossima estadia. Sera um prazer para mim recebe-lo de novo como nosso cliente. Os meus melhores cumprimentos Filippo Raimondi Hotel Manager
3out of 5
by A verified traveller

Posted 24-Sep-2016 on Hotels
Comment from Hotel Management
03-Oct-2016 by General Manager, Hotel Management
Dear Guest, We would like to thank you for taking the time to complete the review. This will help us to monitor the quality of our services. We have noted that, in general, your comments were positive. However, we were pleased that you also pointed out some elements that you did not feel were up to our high standards. Your comments have given us the opportunity to continue to improve our services in order to make sure that your expectations are fully satisfied the next time you choose stay with us. Best regards, Filippo Raimondi Hotel Manager