Property entrance
Check availability

Reviews of Hotel Tocq

4 out of 5
Hotel Tocq
Via A. De Tocqueville 7/D, Milan, MI

Reviews

8.8

Excellent

Rating 10 - Excellent. 297 out of 588 reviews" "
Rating 8 - Good. 221 out of 588 reviews" "
Rating 6 - Okay. 40 out of 588 reviews" "
Rating 4 - Poor. 19 out of 588 reviews" "
Rating 2 - Terrible. 11 out of 588 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for where I needed to be, nice staff, great breakfast, I didn't use the facilities so can't really comment.
Stayed 2 nights in Apr 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located conveniently with easy transportation from the airport. Within walking distance to major tourist attractions. The staff was very helpful and responsive.
Stayed 3 nights in Mar 2024
Response from Guest Relation on 2 Apr 2024
Dear Sandra, we would like to thank you very much for this positive feedback. It was really a pleasure to host you and we hope to have the opportunity to welcome you back again in the future. Best Regards,

8/10 Good

Anureet Kaur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from TOCQ Hotel – Guest Relations on 21 Mar 2024
Dear Guest, Thank you very much for your positive review. We look forward to welcoming you again in our Hotel in the future.

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Guest Relation on 18 Jan 2024
Dear Ricardo,thank you very much for sharing your positive feedback. We hope to have the possibility to welcome you back as soon as possible.

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Response from TOCQ Hotel – Guest Relations on 21 Mar 2024
Dear Guest, we thank you very much for your feedback and for having taken the time to write about your recent experience. We look forward to welcoming you back very soon

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023
Response from Guest Relation on 18 Jan 2024
Dear Guest, thank you for your positive feedback. We hope to host you again at Tocq Hotel. Best Regards.

10/10 Excellent

Eduardo Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Response from TOCQ Hotel – Guest Relations on 21 Mar 2024
Dear Guest, we thank you very much for your feedback and for having taken the time to write about your recent experience. We look forward to welcoming you back very soon

8/10 Good

Shivraj

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a fine hotel , quite walkable & convenient .
Response from TOCQ Hotel – Guest Relations on 21 Mar 2024
Dear Guest, we thank you very much for your feedback and for having taken the time to write about your recent experience. We look forward to welcoming you back very soon

10/10 Excellent

Luciana

Stayed 7 nights in Dec 2023
Response from Guest Relation on 18 Jan 2024
Dear Luciana, we would like to thank you for this 5-stars review. We hope to have the possibility host in the future. Best regards.

10/10 Excellent

EMMA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Gianluca Patruno - General Manager on 15 Dec 2023
Gentile OspiteSono veramente lieto che abbia trascorso un piacevole soggiorno presso la nostra struttura. Speriamo di avere presto l'occasione di accoglierLa nuovamente come nostro gradito Ospite. Distinti saluti,

10/10 Excellent

Trevor J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff where amazing
Stayed 5 nights in Nov 2023
Response from Gianluca Patruno - General Manager on 15 Dec 2023
Dear Guest, Thank you very much for your positive review. We look forward to welcoming you again in our Hotel in the future. Best regards

8/10 Good

joyce

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No upgrade or amenities offered or given Otherwise ok
Stayed 5 nights in Oct 2023
Response from GM on 3 Nov 2023
Dear Joyce,we would like to thank you for dedicating your time sharing this feedback. Your comments will be shared among the staff in order to improve our services and standard. We hope to have the opportunity to host you once again on your next trip to Milan. Best Regards, The General Manager

6/10 Okay

joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No upgrade or amenities offered or given
Stayed 5 nights in Oct 2023
Response from GM on 3 Nov 2023
Dear Joyce,we would like to thank you for dedicating your time sharing this feedback. Your comments will be shared among the staff in order to improve our services and standard. We hope to have the opportunity to host you once again on your next trip to Milan. Best Regards, The General Manager

10/10 Excellent

Shivraj

I liked the spot & staff
Stayed 1 night in Oct 2023
Response from GM on 23 Oct 2023
Dear Guest, thank you very much for this 5-star review! We are glad you enjoyed our services and our staff made you feel like home. We hope to have the opportunity to host you once again. Best Regards, The General Manager

10/10 Excellent

Shivraj

Stayed 1 night in Oct 2023
Response from Gianluca Patruno - General Manager on 15 Dec 2023
Gentile OspiteSono veramente lieto che abbia trascorso un piacevole soggiorno presso la nostra struttura. Speriamo di avere presto l'occasione di accoglierLa nuovamente come nostro gradito Ospite. Distinti saluti

4/10 Poor

Sascha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, unfortunately right next to night clubs - very noisy and difficult to rest
Stayed 2 nights in Oct 2023
Response from GM on 20 Oct 2023
Dear Sascha, we would like to thank you for sharing your view. Your comments will be a valuable opportunity for further improvement and avoid any further disappointment. We hope to host you again to guarantee a more enjoyable stay. Best Regards, The General Manager

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was very kind and helpful. The room was clean and the beds were comfortable
Stayed 1 night in Oct 2023
Response from GM on 20 Oct 2023
Dear Denise, thank you so much for choosing Tocq Hotel and for this review. We are always very happy when our guests are fully satisfied and enjoyed their experience with us. We hope to welcome you back very soon. Best Regards, The General Manager

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Research before you book!
air conditioning controls, didn’t work, stuck on 26 even after it was attended to by staff, hotel located right next to a night club so make sure, you carefully consider your room. I wouldn’t have booked a night on Saturday if I was aware of that. The last thing, is the controls on the lift, very frustrating, requires a lot of patience
Stayed 1 night in Sep 2023
Response from GM on 20 Oct 2023
Dear Guest, thank you for taking your time sharing your feedback.Your comment will be shared among the staff in order to improve our services. We hope to have the possibility to host you again in order to guarantee a more enjoyable stay. Best Regards, The General Manager

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Stylish
Fantastic stylish hotel with great staff.
Stayed 2 nights in Sep 2023
Response from GM on 20 Oct 2023
Dear Richard, thank you very much for your kind feedback. We are glad you had a great time at Tocq Hotel and we hope to host you again in the future. Best Regards, The General Manager

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
The hotel was great, the location was perfect for us to explore Milan. Two minor issues which was reported to reception on our first day of five, the TV wouldn’t work you could hear but there weren’t any pictures and the shampoo dispenser would work, both of these were very minor but everyday the shampoo was refitted into its holder but wouldn’t dispense, why someone didn’t check it is beyond me. Upon leaving I was informed that if we had mentioned the TV we could of moved rooms, I didn’t feel it my role to recheck the repair or solutions I did it once and was expecting a solution. Removing the minor issues this is a great hotel very clean modern and a wonderful breakfast. We used it for the F1 and found getting around the city via trains and metro very easy. Extremely close to the loads and loads of restaurants, bars and café’s so which was amazing. The hotel found a solution to ensure we enjoyed breakfast on the Sunday despite a very early start to for the F1 which outweighed the TV issue so overall a very good hotel and I have and would recommend it.
Stayed 1 night in Aug 2023
Response from Gianluca Patruno - General Manager on 7 Sept 2023
Dear Guest, First of all I would like to take this opportunity to thank you for dedicating your time to review our Hotel. Your comments will be a valuable opportunity for further improvement. They will be discussed and shared among our staff in order to avoid any further disappointment. I hope we will have the opportunity to host you again to guarantee you a more enjoyable stay.

10/10 Excellent

Christa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff were helpful and courteous. Breakfast was good, wait staff are excellent.
Stayed 5 nights in Aug 2023
Response from Gianluca Patruno - General Manager on 7 Sept 2023
Dear Guest, Thank you very much for your positive review. We look forward to welcoming you again in our Hotel in the future

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Gianluca Patruno - General Manager on 7 Sept 2023
Dear Guest, Thank you very much for your positive review. We look forward to welcoming you again in our Hotel in the future

10/10 Excellent

Fuhou Fred

Stayed 3 nights in Aug 2023
Response from the General Manager on 7 Sept 2023
Dear Guest, Thank you very much for your positive review. We look forward to welcoming you again in our Hotel in the future

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, easy to walk to some interesting sights and the staff were very nice. Everything you need for a couple nights and a good sized room.
Stayed 2 nights in Jul 2023
Response from the General Manager on 7 Sept 2023
Dear Guest, Thank you very much for your positive review. We look forward to welcoming you again in our Hotel in the future

10/10 Excellent

Tatyana

Stayed 3 nights in Aug 2023
Response from the General Manager on 7 Sept 2023
Dear Guest, Thank you very much for your positive review. We look forward to welcoming you again in our Hotel in the future

10/10 Excellent

Irene

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located. Excellent breakfast. Walking distance from the Duomo
Stayed 3 nights in Jul 2023
Response from GM on 27 Jul 2023
Dear Irene, thank you very much for your positive review. We are looking forward to welcome you again in the future. Best Regards, The General Manager

10/10 Excellent

Rishi

Stayed 4 nights in Jul 2023
Response from the General Manager on 7 Sept 2023
Dear Guest, Thank you very much for your positive review. We look forward to welcoming you again in our Hotel in the future

8/10 Good

cherie

Stayed 3 nights in Jul 2023
Response from the General Manager on 7 Sept 2023
Dear Guest, Thank you very much for your positive review. We look forward to welcoming you again in our Hotel in the future

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from GM on 24 Jul 2023
Dear Guest,Thank you very much for your positive review. We look forward to welcoming you again in our Hotel in the future. Best Regards,The General Manager

10/10 Excellent

John

Stayed 2 nights in Jul 2023
Response from GM on 13 Jul 2023
Dear John,Thank you very much for your positive review. We look forward to welcome you again in our Hotel in the future.Best Regards,The General Manager

10/10 Excellent

Mauro, Lyndhurst

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish we could have had a late checkout, but the hotel staff was very accommodating with storing our storage. Great location and excellent breakfast. I would stay here again.
Stayed 1 night in Jun 2023
Response from GM on 10 Jul 2023
Dear Mauro,thank you very much for such a positive review. We are glad that your expectations were fully satisfied. We hope to have the opportunity to welcome you back as soon as possible.Best Regards,The General Manager

10/10 Excellent

Genny

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is just around the corner from Corso Como, an upscale shopping, entertainment and dining destination in Milano. Beautiful modern decor, lovely breakfast and convenient family rooms. I have stayed in many hotels in Milano, this is certainly one I will go back to.
Stayed 2 nights in Jun 2023
Response from GM on 10 Jul 2023
Dear Genny,we would like to thank you very much for your positive feedback. We are very happy to hear that your experience at Tocq Hotel was great and that you appreciated our services. We will more than glad to welcome you back on your next trip to Milan.Best Regards,The General Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from GM on 10 Jul 2023
Dear Guest,Thank you very much for your positive review. We look forward to welcoming you again in our Hotel in the future. Best regards,The General Manager

8/10 Good

Hannah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean, the staff were friendly and helpful and it was a convenient location for walking and transport links. Good for a business stay.
Stayed 3 nights in Apr 2023
Response from the General Manager on 4 Jun 2023
Dear Guest, Thank you very much for your positive review. We look forward to welcoming you again in our Hotel in the future. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from the General Manager on 4 Jun 2023
Dear Guest, Thank you very much for your positive review. We look forward to welcoming you again in our Hotel in the future. Best regards

8/10 Good

Della

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from The General Manager on 4 Jun 2023
Dear Guest, Thank you very much for your positive review. We look forward to welcoming you again in our Hotel in the future. Best regards

8/10 Good

Amelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel conveniently located
We picked this hotel for the location near the train & subway stations and the fair price. It exceeded our expectations. The area around it has everything you may need but is more modern than the typical italian charm.
Stayed 3 nights in Apr 2023
Response from Gianluca Patruno - General Manager on 4 Jun 2023
Dear Guest, Thank you very much for your positive review. We look forward to welcoming you again in our Hotel in the future. Best regards

10/10 Excellent

Eduardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really amazing stay, mainly because the staff at the Hotel was very nice and helpful, there was never a No answer to anything. Hotel was very nice, clean and comfortable. Rooms were great size and for a family, it was a great place to stay. Will gladly book again here.
Response from Gianluca Patruno - General Manager on 4 Jun 2023
Dear Guest, Thank you very much for your positive review. We look forward to welcoming you again in our Hotel in the future. Best regards

10/10 Excellent

Ravinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from The general manager on 20 Dec 2023
Dear Guest, Thank you very much for your positive review. We look forward to welcoming you again in our Hotel in the future. Best regards

10/10 Excellent

Brian

Stayed 4 nights in Dec 2022
Response from The general manager on 20 Dec 2023
Dear Guest, Thank you very much for your positive review. We look forward to welcoming you again in our Hotel in the future. Best regards

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
This was a well-located hotel just around the corner from Corso Como as well as Garibaldi Station. The hotel room is comfortable and it's got everything you need.
Stayed 3 nights in Dec 2022
Response from Gianluca Patruno - General Manager on 4 Jun 2023
Dear Guest, Thank you very much for your positive review. We look forward to welcoming you again in our Hotel in the future. Best regards

10/10 Excellent

Girgis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect! The stuff very friendly the room very comfortable ! Breakfast delicious and full good stuff ! We come back every year! In good position to go everywhere!
Stayed 5 nights in Dec 2022
Response from Gianluca Patruno - General Manager on 4 Jun 2023
Dear Guest, Thank you very much for your positive review. We look forward to welcoming you again in our Hotel in the future. Best regards

10/10 Excellent

Gelareh, waban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will go back to this property. Nice people , very accessible but very loud surroundings, which I liked but some might not.
Stayed 5 nights in Nov 2022
Response from Gianluca Patruno - General Manager on 4 Jun 2023
Dear Guest, First of all I would like to take this opportunity to thank you for dedicating your time to review our Hotel. Your comments will be a valuable opportunity for further improvement. They will be discussed and shared among our staff in order to avoid any further disappointment. I hope we will have the opportunity to host you again to guarantee you a more enjoyable stay. With best regards

8/10 Good

Dan

Business traveller
Liked: Cleanliness, property conditions & facilities
5 minutes walk from Garibaldi station. Surrounded by nightclubs, yet the room was very quiet (3rd floor). Bed was a bit stiff and the pillows were extremely stiff and uncomfortable. Ended up not using any
Response from Gianluca Patruno - General Manager on 4 Jun 2023
Dear Guest, First of all I would like to take this opportunity to thank you for dedicating your time to review our Hotel. Your comments will be a valuable opportunity for further improvement. They will be discussed and shared among our staff in order to avoid any further disappointment. I hope we will have the opportunity to host you again to guarantee you a more enjoyable stay. With best regards

8/10 Good

Kimberly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was a good value, nice rooms, good breakfast, central location. Only bad thing was cheating doors slam at all hours, and being next to a few nightclubs.
Stayed 1 night in Oct 2022
Response from Gianluca Patruno - General Manager on 4 Jun 2023
Dear Guest, First of all I would like to take this opportunity to thank you for dedicating your time to review our Hotel. Your comments will be a valuable opportunity for further improvement. They will be discussed and shared among our staff in order to avoid any further disappointment. I hope we will have the opportunity to host you again to guarantee you a more enjoyable stay. With best regards

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were excellent. We arrived early and were allowed early check in. We were leaving late they stored our luggage.
Stayed 2 nights in Oct 2022
Response from Gianluca Patruno - General Manager on 4 Jun 2023
Dear Guest, Thank you very much for your positive review. We look forward to welcoming you again in our Hotel in the future. Best regards

8/10 Good

Maryanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022
Response from The general manager on 20 Dec 2023
Dear Guest, Thank you very much for your positive review. We look forward to welcoming you again in our Hotel in the future. Best regards

10/10 Excellent

Kenneth, Bellingham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Sep 2022
Response from GM on 16 Sept 2022
Dear Kenneth,thank you for your feedback. We would be glad to host you again.Regards,The General Manager

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from GM on 10 Oct 2022
Dear John,thank you for your feedback. If you want, you can contact us directly to explain what did not fully satisfy you.Regards,The General Manager

10/10 Excellent

Avi

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel for young people above the age of 18.
Stayed 3 nights in Sep 2022
Response from The general manager on 20 Dec 2023
Dear Guest, Thank you very much for your positive review. We look forward to welcoming you again in our Hotel in the future. Best regards