Ratings based on 148 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
75% of guests recommend
3.5 Room cleanliness
2.9 Service & staff
3.1 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller

Staff were rude and unwelcoming

Posted 15-Aug-2015
Pros: Good location only 3 minutes from the Milan centrale station
Cons: Staff need to be trained more and to be more polite
Location: Near to restaurants which was useful
Staff were not friendly when I came to the hotel, was playing on their phones in front of me . Rooms were clean however there was only cold water to shower in which was horrible . Couldn't get much sleep as the it was very noisy outside from the trains.
1 out of 5
by A verified traveller from Augsburg

Pessimo ma vicino alla stazione.

Posted 14-Aug-2015
Pros: Cheè vicino alla stazione.
Cons: Tutto tranne la posizione.
Location: Stazione Centrale.
Scortesia e cose che non funzionano nelle camere. Male.
1 out of 5
by A verified traveller from 日本


Posted 14-Aug-2015
Pros: 駅から徒歩5分かからないところのみ。
Cons: フロントの対応、鍵の問題、
Location: Milano駅から近いので、便利
フロントの対応が最悪で、部屋の鍵をフロントがずっと持っていて、私達がずっと部屋の中に居るのに〜〜 イタリア人だったら、良くても日本人は絶対おすすめしません。
4 out of 5
for Everyone
by A verified traveller from from Southern California

Great location, 5 min walk from Centrale FS

Posted 30-Jul-2015
First room had lots of mosquitos in the bathroom. I gathered my things and was able to switch rooms. Rooms closer to the reception have a better working AC. To get to the hotel stand with your back against the main entrance, walk left on the main street you see in front of you. Hotel is two blocks down. Once you settle down and wanna go sightseeing, purchase a two day metro ticket which is very cost effective. Around 8€. I highly recommend this hotel because of its location. You don't have to hassle with luggage going up and down stairs which is a major pet peeve of mine.
3 out of 5
by A verified traveller from New York

Only for short stay

Posted 17-Jul-2015
Pros: Being able to walk to and from the train station.
Cons: Customer service by the staff. Working air conditioning.
Walking distance from the train station, the hotel is old and is in need of a good facelift. The single room was ok, even if outdated. However, on a very hot day, the air conditioning was not working. The window could be opened and the staff was quite rude.
2 out of 5
by A verified traveller from Roma

Posizione comoda vicino metro e stazione fs

Posted 12-Jul-2015
Servizi scadenti: aria condizionata guasta per tutti i tre giorni di permanenza con temperatura esterma di 35 gradi; per accendere la televisione si doveva spegnere il frigo; la stanza affaccia su un percorso tram rumorosissimo fimo a tarda notte.
3 out of 5
by A verified traveller from Houston

OK for the money and very close to Milan Centrale

Posted 11-Jul-2015
Pros: Close to train station and Metro.
Cons: Everything...
We arrived at 12:00 and we were rudely told we can only check-in at 2:00. They shouldn't put that guy at the front desk. He's better as a bouncer rather than work at reception. The place is so so. The hall-ways are dark and the rooms are quite darkly lit. The bidet faucet didn't work. It was "tight" no matter how you try. The TV remote died - must be battery. This placed looked very "tired". It's good for a cheaper overnight but anything longer would be crazy. BTW, there's limited restaurant's around the area after dark. So eat elsewhere before you come back so grab a quick one from the train station.
2 out of 5
by A verified traveller from ROMA

Posted 01-Jul-2015
Pros: Molto poco
Cons: Una rinfrescata ai muri e agli ambienti in generale non guasterebbe. "Revisione" del personale
Location: La posizione è ottima in quanto è situato a pochi passi dalla Stazione Centrale e di conseguenza è collegato benissimo.
2 pernottamenti in camera doppia. I dipendenti ed il personale della struttura (tutti stranieri) poco cordiali, camera e bagno con poca illuminazione e scarsa cura dei particolari (sopra coperta bucata), presenza sui muri della stanza di "cadaveri" di zanzare e di altri insetti. Per concludere: due giorni (domenica e lunedì) senza potersi fare la doccia (problemi all'impianto di produzione dell'acqua calda )
2 out of 5
by A verified traveller from Tokyo


Posted 25-Jun-2015
Pros: 立地の良さ。
Cons: 全部。
Location: 中央駅の近く。
2 out of 5
by A verified traveller from NY

Don't bother. Bad staff. Terrible team noise

Posted 22-Jun-2015
The check in was terrible. No information was given to us on how to handle he safe, breakfast hours and policy, checkout time etc. it seemed like they were mad at us for asking questions. The room was clean but the hot water wasn't hot it was barely mild. It was supposed to be a double bed but we got two single beds joined together. Not even the sheets were double. I was separated from my wife by a set of sheets. The noise in the morning was awful. The trams pass and they make so much noise every 15 min. Wifi was regular. Not a good signal plus they blocked FaceTime and sometimes whatsapp calls.