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Overview of Heart Hotel Milano

Photo gallery

Featured image
Minibar, in-room safe, desk, laptop workspace
Room Amenity
Room Amenity
Free toiletries, hair dryer, towels

Heart Hotel Milano

3 out of 5

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Bar
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationPiazza della Repubblica3 min walk
    Popular LocationPorta Venezia13 min walk
    Popular LocationTeatro alla Scala19 min walk
    AirportMilan (LIN-Linate)8 min drive

Choose dates to view prices

Triple Room

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Double Room Single Use, Balcony

  • 237 sq ft
  • Sleeps 1
  • 1 Double Bed

Double Room, 1 Double Bed, Balcony

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Double Room Single Use

  • 215 sq ft
  • Sleeps 1
  • 1 Queen Bed

About this area

Milan

Located in Milan, Heart Hotel Milano is in the business district and near a metro station. Teatro alla Scala and Galleria Vittorio Emanuele II are notable landmarks, and travellers looking to shop may want to visit Corso Como and Corso Buenos Aires. Check out an event or a game at San Siro Stadium, and consider making time for Leonardo da Vinci Museum of Science and Technology, a top attraction not to be missed. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Piazza della Repubblica - 3 min walk
  • Corso Como - 9 min walk
  • Porta Venezia - 13 min walk
  • Pinacoteca di Brera - 15 min walk
  • Teatro alla Scala - 19 min walk

Getting around

  • Milan Repubblica Station - 6 min walk
  • Milan Porta Garibaldi Station - 11 min walk
  • Linate Airport (LIN) - 8 min drive

Restaurants

  • Yoshinobu - 3 min walk
  • Acanto - 3 min walk
  • Il Liberty - 4 min walk
  • Enoteca "Il Cinghiale Rosso" - 4 min walk
  • Carlsberg Ol - 4 min walk

About this property

Heart Hotel Milano

3-star Milan hotel in Porta Nuova, walk to Corso Como
Along with a bar/lounge, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free continental breakfast and free WiFi in public areas are also provided. Additionally, free newspapers, multilingual staff and a corner/local shop are on-site. All 57 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will have TVs with satellite channels, and other amenities include hairdryers and safes.
Heart Hotel Milano offers 57 forms of accommodation with minibars and a safe. Televisions come with satellite channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Free off-site parking
  • Street parking available
  • Local area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • 1 bar

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Arabic
  • English
  • French
  • Italian
  • Spanish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-friendly workspace
  • Safe
  • Soundproofing

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 14 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cervo Hotel Milan
Cervo Milan
Hotel Cervo
Hotel Cervo Milano
Cervo Milano
Hotel Cervo Milano
Heart Hotel Milano Hotel
Heart Hotel Milano Milan
Heart Hotel Milano Hotel Milan

Frequently asked questions

3.7
Good
Rating 5 - Excellent. 149 out of 803 reviews
5 - Excellent 19%
Rating 4 - Good. 392 out of 803 reviews
4 - Good 49%
Rating 3 - Okay. 188 out of 803 reviews
3 - Okay 23%
Rating 2 - Poor. 51 out of 803 reviews
2 - Poor 6%
Rating 1 - Terrible. 23 out of 803 reviews
1 - Terrible 3%

3.9/5

Cleanliness

4.0/5

Staff & service

3.3/5

Amenities

3.5/5

Property conditions & facilities

4/5 Good

Stayed 3 nights in Sep 2019

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare in Milan
Just bad .. You better change the pictures that you post for that hotel and stop scam people Room is disgusting
Stayed 1 night in Sep 2019

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, great location, clean rooms, nice breakfast...Grazie!
Stayed 3 nights in Sep 2019

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service, amenities
They had an excellent breakfast and were located close to the public transportation. This is an older hotel. You can tell it was once a very fine hotel .with some updates it gould be again. Unfortunately our room had an unpleasant smell and the AC was poor.
Stayed 2 nights in Jul 2019

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019