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Reviews of Antica Locanda dei Mercanti

4 out of 5
Antica Locanda dei Mercanti
Via San Tomaso 6, Milan, MI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 134 out of 214 reviews" "
Rating 8 - Good. 54 out of 214 reviews" "
Rating 6 - Okay. 18 out of 214 reviews" "
Rating 4 - Poor. 6 out of 214 reviews" "
Rating 2 - Terrible. 2 out of 214 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed this hotel! Great patio off room and plenty of space to get settled for a couple of days.
Stayed 2 nights in Feb 2024
Response from alex on 21 Mar 2024
Thank you for your review, we appreciate.Have a nice day.

10/10 Excellent

Arkadiusz, Warszawa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Alex on 27 Feb 2024
Thank you for your nice review.Looking forward see you soon in Milan.Have a nice day.

8/10 Good

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly situated within walking distance from the duomo, Via Dante and good restaurants. Excellent room, but a service structure more suitable to a guest house than a hotel.
Stayed 2 nights in Dec 2023
Response from Alex on 27 Feb 2024
Thank you for your nice review.Looking forward see you soon in Milan.Have a nice day.

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little stay in Milan
Lovely little place in Milan where we felt right at home. We love a boutique hotel rather than the big places and this lovely inn is one of the reasons why. Quaint rooms, nice hosts, lovely garden patio… would stay here again.
Stayed 1 night in Dec 2023

10/10 Excellent

John, EUGENE

Travelled with partner
Liked: Amenities
So convenient to Via Dante and Duomo, La Scala, Galleria. Short walk from Cordona train station. Lots of restaurants. Charming hotel and great breakfast
Stayed 4 nights in Dec 2023

10/10 Excellent

Stocker

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the "Antica Locanda dei mercanti" was always super-friendly and helpful! Our room was perfect (size, bathroom, interior). We will make sure to stay at the "Locanda" again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing little gem in Centro!
Stayed 1 night in Nov 2023
Response from Eri on 14 Nov 2023
Dear Mr. Jeffrey Thank you very much for you kind words. We hope to have you as our valuable guest again. Kind Regards.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A delightful stay in Milan
Loved my stay at Antica Locanda de Mercanti. The hotel is a bit hard to find but very charming, very good breakfast, excellent service at the front desk. I would de go back next time I am in Milan.
Stayed 1 night in Oct 2023
Response from Alex on 1 Nov 2023
Thank you for your very nice review.Alex

6/10 Okay

Gideon

Business traveller
Liked: Cleanliness, staff & service
Nice staff and very good location - sadly beds not comfortable and left hand window fixed so that you cannot close shutter, meaning that you get light all night.
Stayed 1 night in Oct 2023
Response from alex on 6 Oct 2023
Thank you.We will take note of your message and fix the problem.Have a nice day.Alex

10/10 Excellent

Neil

Stayed 2 nights in Sep 2023
Response from Alex on 17 Oct 2023
Thank you very much for your nice review.Have a nice day.

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay in Milan at the Antica Locanda dei Mercanti! The Staff was so friendly, the Terrace room was amazing, and the location was perfect! We highly recommend this hotel!
Stayed 1 night in Sep 2023
Response from Alex on 15 Sept 2023
Thank you for your nice review.Have a nice day.

10/10 Excellent

Elyssa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a fun boutique hotel! It was in the cutest side street of Milan - extremely walkable to shopping, dining, and the duomo! My friend and I had the best stay here - the staff was SOOOO kind. The woman at the front desk was super helpful and showed us how to get around during our stay. 10/10 - would definitely stay here again!
Stayed 1 night in Sep 2023
Response from Eri on 10 Sept 2023
Thank you very much for your wonderful review.We hope to welcome you in Milan in the near future.Have a nice day.

10/10 Excellent

Gregg, Washington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was lovely. The staff was exceptional. Professional, friendly, helpful and pleasant. Would stay at this property again.
Stayed 1 night in Aug 2023
Response from Alex on 25 Aug 2023
Thank you for your nice review.Have a nice day.Alex

10/10 Excellent

Mariusz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Not a typical hotel..with 100 of guests.. It is a lovely small hotel where you can have peace and quiet after busy day. All key attraction are 10 min walk..Staff friendly and very supportive. I recommend this hotel mainly for 👬
Stayed 2 nights in Aug 2023
Response from Alex on 18 Aug 2023
Thank you very much for your review.Have a nice day.

10/10 Excellent

Bingfeng

Stayed 1 night in Jul 2023
Response from Alex on 4 Sept 2023
Thank you for your review.Have a nice day.

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
we love our stay at Antica Locanda dei Mercanti! Breakfast and location are amazing! Rooms are clean and modern.
Stayed 1 night in Jul 2023
Response from Eri on 22 Jul 2023
Thank you for your wonderful review.Looking forward to welcome you again in the near future.Regards

10/10 Excellent

Krishna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and service. Highly recommend getting the delicious breakfast which will keep you going until dinner. The size of the bathroom is a revelation compared to many Italian hotels.
Stayed 1 night in Jul 2023
Response from Eri on 22 Jul 2023
Thank you for your wonderful review.Looking forward to welcome you again in the near future.Kindest regards

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Alex on 13 Jun 2023
Thank you for your positive review.Have a nice day.

10/10 Excellent

SUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Alex on 2 May 2023
Thank you for your lovely review.Have a nice day.

10/10 Excellent

Eitan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Apr 2023
Response from Alex on 14 Apr 2023
Thank you very much for your nice revirew.

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, friendly staff.
Stayed 2 nights in Feb 2023
Response from Eri on 19 Feb 2023
Dear Mr. Peter Dear Mrs. Amalia Thank you very much for your kind review. We hope to have you as our most valuable guests again, next time you are in Milano. Hope you have had a comfortable trip back home and wish you a lovely time. Kind Regards.

10/10 Excellent

Yaniv, New York

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small and nice, central location, close to everything
Response from Alex on 12 Jan 2023
Thank you for your lovely review.Have a nice day.Alex

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Antica Locanda is a charming property located in a fabulous location in the historic center of Milan. If you want a locally run, charming hotel instead of the cookie cooker corporate hotels, this is for you. The building may be centuries old, but the rooms are spacious, modern and comfortable. Absolutely loved this hotel!
Response from alex on 1 Jan 2023
Thank you very much for your lovely review, very much appreciated.Looking forwardto welcome you again next time you come to Milano.Have a nice day.Alex

8/10 Good

Martha, Geneva

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and clean. Staff were really nice and helpful from check in to check out. The area is very central. One thing I didn’t like was that I can hear the person in the unit upstairs walking around at 5am.
Response from alex on 13 Dec 2022
Thank you very muc for your kind review.Have a nice day.Alex

10/10 Excellent

W

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday in Milan
Absolutely loved this hotel, staff so helpful. When you arrive you wonder whether you’re in the right place, but on entry, opens up to a quirky boutique hotel. Situated in the city beautifully. My daughter had the best birthday in Milan
Stayed 3 nights in Nov 2022
Response from Eri on 15 Nov 2022
Thank you very much for your lovely review.Warm regards.Eri

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location. Had a room w a terrace, which was an oasis in the city. It was comfortable and bright, and even had a kitchenette (didn’t use). The hotel is within a commercial/residential building. You need to walk up a small flight of stairs to get to a tiny elevator. It was ok for me but might not be for everyone.
Stayed 1 night in Oct 2022
Response from Eri on 18 Oct 2022
Thank you for your nice review.

10/10 Excellent

Janice, SAN DIEGO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the size of room, bed comfortable and bathroom accommodating However no view and the stairs late at night could be challenging.
Stayed 3 nights in Sep 2022
Response from Alex on 6 Oct 2022
Thank you very much for your nice review.Very much appreciated.Have a nice day.

10/10 Excellent

Lewis M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish and comfortable in ancient building in the center of the old part of town
Stayed 1 night in Sep 2022
Response from Alex on 24 Sept 2022
Thank you very much for your nice review.Warm regards.

10/10 Excellent

Susana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay here. Great location, unique room, very clean and wonderful staff. Highly recommend!
Stayed 1 night in Sep 2022
Response from Alex on 24 Sept 2022
Thank you very much for your nice review.Warm regards.

2/10 Terrible

Vittorio and Susan

Disliked: Staff & service, room comfort
Wrong Room Lied to No Apology
Did not receive the room that we booked! I specifically chose this hotel because it had a terrace and I booked a terrace room accordingly, but when we checked in and were shown to our room no terrace. I pointed this out to the clerk and was told there was "a problem with the terrace and that this room was a free upgrade". I reiterated again that I only chose this hotel because of the terrace and that I was not happy with the room, again I was told that there was a problem with the terrace that they couldn't fix due to lack of help and that this was "a free upgrade", as our car was parked on the street and we needed to move it and return it to the rental car company and we were tired from driving I didn't argue further. The next morning after a little investigating we found out that there was nothing wrong with the terrace and that all the terrace rooms were booked. When we expressed our displeasure to the morning desk clerk and pressed him on the matter we were told that only our room had a "problem with the bathroom"! We were never offered an apology and were lied to. I must add that my husband is native Italian and speaks fluently so language wasn't an issue. The sofa in our room was stained, the hotel was very hard to find because it isn't marked at all. We had to go into the hotels on either side of it (that did have signage to inquire) We stayed in 7 different hotels on our travels through Germany and Italy and this is the only one we wouldn't return to or recommend.
Stayed 1 night in Aug 2022
Response from Alex on 16 Oct 2022
Dear Ms Susan,the manager did apology the next morning: I spoke personally with your husband and did apology for the problem caused.There was no need of investigating about the room problem we had: we told you about an issue in the terrace room. We have 4 rooms with terrace and were all booked: which means 3 were full and your one empty.I tried to explain to you and your husband, but apparently I was not clear enough: you still think there was a misconduct by us. This is not true.I will not mention you words against the Italian people, this is not the right place.Have a nice day.

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff, especially Eri, are outstanding. Rooms are small but tasteful, furnished balconies are lovely. Excellent neighborhood for walking to shops and restaurants.
Stayed 1 night in Aug 2022
Response from Eri on 2 Sept 2022
Thank you very much for your lovely review.Hope to have you as our valuable Guest soon in the future.Have a nice day.

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay
The room and terrace were lovely! There is a free breakfast which can be delivered to your room, it was very nice. The staff was very helpful and kind
Stayed 1 night in Jun 2022
Response from alex on 28 Jun 2022
Thank you very much or your nice review.

10/10 Excellent

Susan, farmingdale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful little place with lots of charm and an amazing staff. Nice area as well!
Stayed 2 nights in Jun 2022
Response from alex on 28 Jun 2022
Thank you very much or your nice review.

8/10 Good

rochelle

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in May 2022
Response from Alex on 18 Jun 2022
Thank you very much for your rating. Have a nice day.

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Eri on 19 May 2022
Dear Guest we hope you enjoyed your stay with us and had a safe and comfortable trip back. Thank you for choosing Antica Locanda dei Mercanti for your Milanese stay. We hope to have you as our valuable Guest again next time you come to Milano. Kind Regards. Eri - Reception desk

8/10 Good

Damien

Stayed 2 nights in Apr 2022
Response from Eri on 26 Apr 2022
Thank you for your choice and for taking the time to give us a feedback. Wish you a lovely time. Best regards. Eri

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Once we found it we loved it
We did struggle to find the hotel as it is behind a rather anonymous door, but they had emailed us to warn us of this, so they did try! Once inside everything was great - welcoming and helpful staff, a clean room with a wonderful roof terrace, where we were offered our breakfast. Will definitely try to stay here again on future trips to Milan.
Stayed 1 night in Apr 2022
Response from Eri on 1 May 2022
Dear Guest Thank you very much for your wonderful words. We really want our guest to have a memorable stay, and it is amazing when they do. Wish you a lovely time and thank you again for your kind words. Kind Regards. Eri

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Nice hotel in a great location to tour the lovely city of Milan
Stayed 3 nights in Apr 2022
Response from Alex on 25 Apr 2022
Thank you for your nice review.

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great bed!
Great location, great staff, and one of the comfiest beds I have slept in outside of home.
Stayed 3 nights in Feb 2022
Response from Alex on 28 Feb 2022
Thank you so much.

10/10 Excellent

SOFIA

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Love the hotel! Has amazing location
Stayed 1 night in Jan 2022
Response from Eri on 22 Jan 2022
Dear Ms. Sofia Thank you very much for your kind words. It was a pleasure for us having the pleasure to welcome you. Kindest regards

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and the actual room was quite nice. The bones of the hotel are dated, with a very small old elevator only accessible up stairs, a small staircase, old carpet, etc. The bed was comfortable and the room was quite romantic. Small bathroom. Great location!
Stayed 3 nights in Nov 2021
Response from Alex on 23 Dec 2021
Thank you very much for your positive review. Have a nice day. Best Regards

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Milan
Very nice hotel located inside a building so you feel as if you are living in Milan. The location is amazing and the room with a balcony was great. Although breakfast is somewhat continental it was nice with home made cakes made by the stuff. All the stuff were very helpful and cooperative, giving us tips on the city, restaurants etc. We were very satisficed with our stay and we highly recommend it for others.
Stayed 5 nights in Nov 2021
Response from Alex on 3 Dec 2021
Thank you very much for your nice review. Regards

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from alex on 6 Aug 2021
Thank you very much for your feedback. Have a wonderful day. Alex

8/10 Good

Yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, really
Great hotel, great location, great suite (huge one). Highly recommend it
Stayed 2 nights in Jul 2021

10/10 Excellent

Laurence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely stay, lovey room, staff were great
Stayed 3 nights in Sep 2020
Response from Eri on 1 Oct 2020
Thank you very much for your review. It was a pleasure having you as our valuable Guest. Warm regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very enjoyable stay, comfortable room, beautiful building, hospitable staff
Stayed 1 night in Sep 2020
Response from Alex on 19 Sept 2020
Thank you very much for choosing us. Looking forward to welcome you in Milano. Best Regards.

10/10 Excellent

Brigitte, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming place and staff, clean, great location!
Stayed 4 nights in Jul 2020
Response from alex on 12 Aug 2020
Thank you very much for your review.

10/10 Excellent

Mary, Maine, USA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location to all the sights. Very helpful and knowledgeable staff. Gave us good directions for the metro and trams and recommended some hidden gems such as San Maurizio al Monastero Maggiore.
Stayed 2 nights in Feb 2020
Response from alex on 9 Feb 2020
Thank you very much for your review. It was a pleaseure to have you as our Guest. Warm regrds.

10/10 Excellent

Katerina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The employees of this hotel are very helpful, the location is perfect for Milan and the hotel itself is charming and relaxing! Would definitely select it again for future stays in Milan.
Stayed 3 nights in Oct 2019
Response from Alex on 26 Oct 2019
Thank you very much for your nice review. Regards