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Superior service from all the staff. Friendly, effective, efficient, and accurate. The room was fantastic, with a free upgrade, probably because I stayed several days. The hotel location is fantastic, with the most exclusive shops just around the corner, and many more within ten minutes walking.
Verified traveller
Stayed 3 nights in Dec 2023
Response from Andrea Obertello on 19 Dec 2023
Dear Guest,I would like to thank you for choosing us, I am delighted to read that you had such a great experience with Four Seasons Hotel Milano. I am happy to share your comment with all the staff.Best regards,Andrea ObertelloGeneral Manager
We stayed in a “newer room” I was not impressed the furniture was dinged and scraped. Alarms from stores went off all night. I love a good room and I wasn’t impressed with this hotel. Four seasons has a level of grand and impressive and this one was not. Breakfast was great though and staff were nice.
The property is beautiful and has a perfect location in the middle of the fashion district. I would highly recommend this property if you are spending time in Milan.
Response from Andrea Obertello General Manager FSMilano on 4 Jul 2022
Dear Marianna,
Thank you so much for visiting us and leaving a review after your stay.
We look forward to your next visit,
best regards
Andrea Obertello
General Manager Four Seasons Hotel Milano
The whole experience with four seasons from begining to end was out standing. I will be going back. All staff members were polite and kind.
Service all round was amazing.
Manjit
Stayed 3 nights in May 2022
Response from Andrea Obertello General Manager FSMilano on 4 Jul 2022
Dear Manjit,
We couldn't be happier to read your detailed review about your experience with us.
I will be delighted to pass your review to all our team, and we are looking forward to your next visit.With all my best regards,
Andrea Obertello
General Manager Four Seasons Hotel Milano
Great location, good food. Rooms are comfortable, our suite was spacious and nice but view was terrible for $1200 a night. We stay there almost every year and I am a Expedia gold member but it didn’t mean a thing to them. Very disappointed that they don’t even have loyalty for the returning guests. Otherwise all was great.
Probably the nicest hotel that I have ever stayed at
Richard
Stayed 3 nights in Aug 2021
Response from Andrea Obertello on 11 Oct 2021
Dear Richard,
thank you for your time.
We are happy to know you enjoyed staying at Four Seasons Hotel Milano. We hope to see you soon.
Sincerely,
Andrea Obertello
GM Four Seasons Hotel Milano
Very responsive and accommodating with room and food services. Definitely felt taken care of in every aspect.
Diana
Stayed 1 night in Feb 2020
Response from Andrea Obertello, General Manager on 4 Aug 2020
Dear Diana,
Thank you for sharing this review after your stay in February. We'll be happy to share them with the whole team and we look forward to your next visit in the near future.
The service was amazing. The staff treated our family so wonderfully!!!
David
Stayed 1 night in Dec 2019
Response from Andrea Obertello General Manager on 31 Jan 2020
Dear David,
We would like to thank you for taking the time to write this review after your recent stay here at Four Seasons Hotel Milano, we are honored that you appreciated our attentive service.
We look forward to your next visit in the near future.
With my best regards,
Andrea Obertello
General Manager Four Seasons Hotel Milano
Worst Four seasons I have ever seen in my life! Furniture OLD!! Housekeeping was not clean and unprofessional!
Location is amazing I can say that is only advantage and the rest i can rate it as 1 star hotel!
Will never come back again to this hotel.
Yazeed
Stayed 5 nights in Nov 2019
Response from General Manager Four Seasons Hotel Milano on 16 Dec 2019
Dear Guest,
First of all, let me thank you for sharing this review after your recent stay here at Four Seasons Hotel Milano.
We are glad that you enjoyed our location in the Milano's Fashion District however we regret to read that your experience did not meet your expectations.
I look forward to having you back soon in our Urban resort to restore your confidence in us and until then I send you my best regards.
Andrea Obertello
General Manager
Four Seasons Hotel Milano
excellent cleanliness down to the most smallest detail. highly professional sincere staff
Verified traveller
Stayed 4 nights in Oct 2019
Response from Andrea Obertello, General Manager on 25 Nov 2019
Dear Guest,
Thank you for taking the time to share this review after your stay at our Four Seasons Hotel Milano.
I'm really happy to know that you had such a beautiful experience with us.
Please rest assured I will extend your words with all the team and especially with the Housekeeping team.
I look forward to welcoming you back soon,
Best Regards,
Andrea Obertello
General Manager Four Seasons Hotel Milano
excellent location within the fashion district, 3 mins walk from subway and all within walking distance to the city centre of Duomo. Staff was friendly and helpful, use of spa facilities and pool was immaculate. The restaurant served excellent food till late. Price is on the high side but this is FS. Overall it is exceptional.
KKW
Stayed 2 nights in Sep 2019
Response from Andrea Obertello, General Manager on 25 Nov 2019
Dear KKW,
Thank you for taking the time to share this review after your stay at our Four Seasons Hotel Milano.
I'm really happy to know that you had such a beautiful experience with us, starting from enjoying our location, in the heart of Milan's fashion District, as well as our Spa, swimming pool and restaurant.
Please rest assured I will extend your words with all the team.
I look forward to welcoming you back soon,
Best Regards,
Andrea Obertello
General Manager Four Seasons Hotel Milano
Always a great service and clean room. We had a great time.
Farah
Stayed 3 nights in Sep 2019
Response from Andrea Obertello, General Manager on 25 Nov 2019
Dear Farah,
Thank you for taking the time to share your wonderful review with us and the Expedia community.
I am delighted to read that you received such a memorable service with us.
I will gladly pass this on to the whole team who I'm sure will be very pleased to receive the message.
I do hope that we will have the pleasure of welcoming you back again soon.
Best Regards,
Andrea Obertello
General Manager Four Seasons Hotel Milano
Response from Andrea Obertello, General Manager on 25 Nov 2019
Dear Monica,
We are delighted to read that you had a good experience here at the Four Seasons Hotel Milano.
I look forward to your next visit and I send you my
Best regards,
Andrea Obertello
General Manager Four Seasons Hotel Milano
10/10 Excellent
Verified traveller
31 Jul 2019
Verified traveller
Stayed 1 night in Jul 2019
Response from Andrea Obertello, General Manager on 25 Nov 2019
Dear Guest,
Thank you for taking the time to share your wonderful review with us
Thank you again and I very much hope that we will be able to welcome you back again one day soon.
With best regards,
Andrea Obertello
General Manager Four Seasons Hotel Milano
Response from Andrea Obertello, General Manager on 25 Nov 2019
Dear Guest,
A quick message to thank you for your kind review.
I look forward to welcoming you again,
Best regards,
Andrea Obertello
General Manager Four Seasons Hotel Milano
Perfect location in a quiet street. The luxury factor is more discreet, classy, traditional than opulent. Has a relaxed vibe in keeping with its historic setting in a converted convent, Italian designed garden as its centre-piece, and some frescoes to complete the scene. It is an oasis of calm in an historic setting. Staff members are efficient and half way through our 7 night stay knew us us well enough to greet us by name frequently. The room showers could do with slight refurbishment. Others a perfect stay.
Right after check in, a women work with concierge told us, there are no restaurants open after 2pm, actually we found out it’s not true. She said you only can eat at the restaurant in the hotel, songs like we don’t have choice. The restaurant serves is poor, food is not good as respect. Also Pillows are very uncomfortable.
Our stay was amazing. It’s the best hotel in Milan and even in Italy. The staff is very friendly and helpful. Four Seasons Milan is highly recommended! Thanks a lot!
Overall everything was great except the food at the hotel and the resturant for dinner at the hotel. We were so looking forward to our dinner since chef Vito at four season in Florence is incredible and he was not there that night...we ordersed pasta and the beef filet for two...the meat was so chewy and hard that even the nife could not cut it. We complained about it but the manager could care less. We paid $300.00 for untouched meat. Our dinner experience and bf was so bad that we just ate out the remaining time there. Spa and swimming pool was great. Location is the best of all, close to all the high ends shops.