Ratings based on 281 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
83% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveller

Posizione perfetta per vivere Milano al meglio!

Posted 14-Mar-2016
Per un giorno a Milano e vivere al centro del mondo, la posizione è perfetta, ed essere coccolati in hotel!
3 out of 5
by renata

This traveller left a rating score only Posted 25-Jan-2016 on Hotels
3 out of 5
by A verified traveller

Stay at the Park Hyatt instead

Posted 22-Jan-2016 on Hotels
The location was great and that's about it. Food was awful. I ordered a lasagna and it was obviously from the day before. Also the day I was departing I ordered breakfast to be delivered to the room at 7:30. The order form said please allow 15 min late delivery. My gross ham and eggs got there at 7:55. Unacceptable! I get that it's a modern hotel but it's a bad modern hotel. I had two bathrooms, one with a toilet, bidet and mini sink and another with a dirty shower, normal sized sink, and mini closet. The layout of the room was absolutely awful. For years I've stayed at the park Hyatt ans I recommend staying there instead. This was such a letdown.
5 out of 5
by Brunella from Bologna

Meraviglioso

Posted 13-Jan-2016 on Hotels
Splendido soggiorno
1 out of 5
by A verified traveller from Miami, FL

maybe 3 stars but definitely not 5 stars

Posted 06-Jan-2016
The rooms and the common areas are beyond poorly maintained; scratched up baseboards, corroded fixtures, marks/scratches on the walls, rusting bathroom tiles, black grout lines, mold in the lobby ceiling along with spider webs, dirty hallway carpets, and the list goes on. I was moved to 3 different rooms and they were all disgusting. I was traveling with another couple and didn't want to put them in a bad position, although they felt the same but were not eager to speak up, so we ended up staying for 2 nights. After night 1 I woke up with crust in my eyes and a cold. I am back in Miami now and am still sick. I'm convinced it is entirely related to the poor conditions and cleanliness of the room. I would not recommend this hotel if it were the only available option in Milan. To be fair, I will say the one and only positive thing was that it has a great location.
4 out of 5
by ALCIDES from Miami

Vacation

Posted 06-Jan-2016 on Hotels
Great Hotel, amazing location
5 out of 5
by jean-charles

This traveller left a rating score only Posted 04-Jan-2016 on Hotels
4 out of 5
by A verified traveller from Zaanstad

zeer prettig en goed gelegen hotel

Posted 30-Dec-2015
Pros: locatie en kamers.
Cons: goed verstaanbaar personeel.
Location: Ligt zeer gunstig en rustig,voor jonger publiek ook leuk hotel.
Mooi hotel,prima kamers,net personeel alleen helaas niemand die goed engels spreekt.
5 out of 5
by CHUNG WEI from Taipei

Very cool room design

Posted 28-Dec-2015 on Hotels
Great hotel with fancy decorations , our family all enjoy the stay in Milan.
5 out of 5
by Manuella

This traveller left a rating score only Posted 26-Dec-2015 on Hotels