Ratings based on 391 Verified Reviews

4.0 out of 5
80% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from YVR

7 yrs twice a year!

Posted 04-Dec-2017
We love the boscolo hotel & staff. Convenient location, modern facilities and spacious rooms. The rooms could use a refresher: rain heads in shower replaced w something more conducive to washing hair, cabinet doors missing, drywall cracked & chipped, ceiling open to air duct, shower Glass Door w no guide or hinge, floor boards pulling apart... But still beats most others in the area for price & service.
Comment from Hotel Management
05-Dec-2017 by KATIA GHEZZI, Hotel Management
Esteemed Customer We thank you to share with us your opinion about your recent stay at the Boscolo, Milan Autograph ; your advices are extremely valuable to us as we strive to improve with each and every stay . We thank you for the positive opinions you’ve given us and we have shared your feedback with the front desk and concierge employees who asked me to extend you their thanks . We apologize for the condition of the shower and generally of the room and we have the pleasure to inform you that we are renewing all our spaces to render our esteemed customers’ stay comfortable and pleasant Whenever your travels will bring you back to Milan we hope to have you again as our special guest We remain at you complete disposal for any another feedback you wish to share with us and in this occasion we send you our Best Regads .
1 out of 5
by A verified traveller from london

I feel cheated

Posted 01-Dec-2017
I stayed at Boscolo before and loved it. This time my experience was terrible and as a cherry on the cake I was charged for breakfast (25 euros for a croissant and coffee) which it was included in my reservation but the hostess ‘could not find it was included’
5 out of 5
Recommended
for Everyone
by A verified traveller

lovely contemporary hotel in Milan centre

Posted 18-Nov-2017
Cons: gym and lounging area in hotel
Location: very central and close to the cathedral and shops
loved in the hotel, felt for lunch/room service it was very over priced but the food was good. pool was really nice but they could improve on their gym
Comment from Hotel Management
15-Dec-2017 by KATIA GHEZZI, Hotel Management
Esteemed Customer Thank you for sharing your experience in our Hotel With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a special client your comments will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service . We wish to extend you the gratitude of the whole staff. Thank you for staying with us and we hope you’ll choose to lodge here again whenever your travel will bring you back to Milan. Best Regards KATIA GHEZZI Customer.care@milano.boscolo.com
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Oct-2017
Great staff .. specially at the reception ... and Breakfast restaurant took me in despite they closed already more than 1 your before..
Comment from Hotel Management
15-Dec-2017 by KATIA GHEZZI, Hotel Management
Dear Mr. Omar Thank you for sharing your experience in our hotel As a valued client , we appreciate your feedback and are delighted to hear that you had a good stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations and we again wish to express you our thanks We are proud of your positive evaluation and we are glad that you have appreciated our location and our services and we wish to extend you the gratitude of the whole staff Thanking you again for your time we hope to have you soon as our special guest and we send you our Best Regards KATIA GHEZZI Customer.care@milano.boscolo.com
4 out of 5
by A verified traveller

Posted 27-Aug-2017 on Hotels
Great location, hotel parking a little steep.
5 out of 5
by Petra Daniela

This traveller left a rating score only Posted 22-Aug-2017 on Hotels
5 out of 5
by Paul Centamore

This traveller left a rating score only Posted 03-Aug-2017 on Hotels
5 out of 5
by Linda

Quirky but awesome

Posted 18-Jul-2017 on Hotels
This hotel is quite different from the decor to the pool. It was a great experience. Highly recommend it to anyone needing accommodation in Milan It is well located for visiting the Duomo too. Staff were excellent all round and Massimilian had lots of good banter with us when checking out. He even allowed me to take a fun shot of him before we left. I would definitely stay there again.
4 out of 5
by A verified traveller

Hotel near shopping centre and Duomo

Posted 19-Jun-2017 on Hotels
The hotel is in the convenient location for shopping and going to the Duomo, just a few minutes walk. We stayed in the Deluxe Room which is spacious. Front desk staff is just soso, don't expect much!
5 out of 5
by A verified traveller

Great experience

Posted 17-Jun-2017 on Hotels
It was a great experience to stay at the Boscolo Milano hotel, great location, great service and super clean.