maybe 3 stars but definitely not 5 stars
The rooms and the common areas are beyond poorly maintained; scratched up baseboards, corroded fixtures, marks/scratches on the walls, rusting bathroom tiles, black grout lines, mold in the lobby ceiling along with spider webs, dirty hallway carpets, and the list goes on. I was moved to 3 different rooms and they were all disgusting. I was traveling with another couple and didn't want to put them in a bad position, although they felt the same but were not eager to speak up, so we ended up staying for 2 nights. After night 1 I woke up with crust in my eyes and a cold. I am back in Miami now and am still sick. I'm convinced it is entirely related to the poor conditions and cleanliness of the room. I would not recommend this hotel if it were the only available option in Milan. To be fair, I will say the one and only positive thing was that it has a great location.