Ratings based on 638 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
86% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from Queens, NY

Business Hotel, near shopping

Posted 06-Sep-2016
Pros: breakfast, pool
Cons: pool was NOT as large as we thought (indoor) and there were a lot of people in it when we were there. would have liked to have it to ourselves.
Location: shopping, great restaurants if you can drive a few mins. other than that, milan isnt so pretty.
Hotel was clean and the lobby was beautiful. parking garage was a block away, we paid 27 euro for the car, we paid 5 euro for breakfast because it wasnt included in our booking. this hotel was nice BUT very business-oriented, even though most of the people staying seemed to be on vacation. the breakfast was great and large BUT the hotel itself was somewhat outdated. the bed was comfortable and the bathroom was a good size so no complaints, but we stayed here one night only at the end of our trip because it was 1 hour away from MXP and our flight was the next morning.
Comment from Hotel Management
07-Sep-2016 by Andrea Vedovotto, Hotel Management
Dear Alisha, thank you for reviewing on your last stay at our hotel. We are happy to know that you had a nice experience with us, a part from some details that you underlined. We really thank you for telling us what we should improve in order to offer a better service. We hope to have the opportunity to welcome you again in the future. Best Regards, Andrea Vedovotto General Manager
4out of 5
by A verified traveller from y

Next to Lima metro stop and surrounded by shops

Posted 17-Aug-2016
40 minute walk to duomo. Lots of shops and places to eat surrounding hotel. On Lima metro stop which is 5 minutes to duomo stop
Comment from Hotel Management
30-Aug-2016 by Andrea Vedovotto, Hotel Management
Dear Susan, Thank you for taking the time to review on your recent stay with us. We are happy to know that your experience was enjoyable and pleasant. In the hope of welcoming you again soon, I remain at your full disposal. Kind Regards, Andrea Vedovotto, General Manager
4out of 5
by A verified traveller from Pittsburgh, PA

Nice and convenient

Posted 02-Aug-2016
Pros: Staff, location, breakfast, parking garage, room (excluding what is described elsewhere.
Cons: Basic infrastructure upkeep.
Location: Walking distance from the city center, safe, restaurants, shopping, walking.
Good hotel, excellent and helpful staff, good location (walking distance from the city center, but not in the center), good breakfast. Parking garage is expensive but good. Room was good, but its basic infrastructure was barely adequate: water pressure in the shower was barely enough, water evacuated very slowly from the bathroom sink, A/C just refused to work in hot days and was finicky (impossible to adjust) in other days, door lock needed to be changed in the first day of our stay. Otherwise, we liked staying in this hotel a lot.
Comment from Hotel Management
03-Aug-2016 by Andrea Vedovotto, Hotel Management
Dear Victor, thank you for your feedback about your stay with us. We are glad to know that your experience with us was enjoyable and thank you also for telling us what can be improved in your room in order to provide a better service in the future. We hope to welcome you again in Milan. Best Regards, Andrea Vedovotto General Manager
3out of 5
by A verified traveller

Posted 23-Jul-2016
This otel information very bad they dont say details reception personal mor but some body professional not all personel House keeping for four day not changed sheet Terrible
Comment from Hotel Management
25-Jul-2016 by Andrea Vedovotto, Hotel Management
Dear Guest, thank you for giving your feedback about your stay with us. We are sorry that our services did not meet your expectations and we apologize if our staff could not satisfy your requests. We hope to welcome you again in the future in order to give you a better experience. Best Regards, Andrea Vedovotto General Manager
4out of 5
by A verified traveller from London

Good location, very friendly staff.

Posted 11-Jul-2016
Pros: It is clean and modern, good breakfast. THANK GOD NO CARPET
Cons: the room was a little too small, but for a business trip was good like this.
Location: it is central, easy shopping and plenty to reach just walking.
The hotel is in a very good location for holiday purposes and business ads well. I was impressed of the nice and friendly staff even late at night when I arrived!
Comment from Hotel Management
13-Jul-2016 by Andrea Vedovotto, Hotel Management
Dear Guest, Thank you so much for your review. I am very happy to know that you had a very enjoyable stay at the BEST WESTERN PLUS Hotel Galles and I will be looking forward to your next visit. Kind Regards, Andrea Vedovotto, General Manager
4out of 5
by Eduardo

Posted 26-Jun-2016 on Hotels
Comment from Hotel Management
by General Manager, Hotel Management
Dear Eduardo, thank you for rating our hotel. We hope to welcome you again in the future. Best Regards, Andrea Vedovotto
4out of 5
by A verified traveller

Posted 18-Jun-2016 on Hotels
Comment from Hotel Management
by General Manager, Hotel Management
Dear Guest, thank you for rating our hotel. We hope to welcome you again in the future. Best Regards, Andrea Vedovotto
5out of 5
by A verified traveller

Pleasantly surprised!

Posted 01-Jun-2016
Great room and services. Staff very friendly. I stayed one night and found the hotel a great value.
Comment from Hotel Management
21-Jun-2016 by Andrea Vedovotto, Hotel Management
Dear Guest, Thank you so much for your review. I am very happy to know that you had a very enjoyable stay at the BEST WESTERN PLUS Hotel Galles and I will be looking forward to your next visit. Kind Regards, Ilaria Lavino Web Department
5out of 5
by Mats

Posted 18-May-2016 on Hotels
Ett bra hotell nära metron som tar dig till centrala Milano på kort tid.
Comment from Hotel Management
04-Jul-2016 by Andrea Vedovotto, Hotel Management
Dear Guest, Thank you so much for your review. I am very happy to know that you had a very enjoyable stay at the BEST WESTERN PLUS Hotel Galles and I will be looking forward to your next visit. Kind Regards, Ilaria Lavino Web Department
5out of 5
by A verified traveller

Bra placering på högklassigt hotell

Posted 14-May-2016 on Hotels
Perfekt läge i Milano, 50m från tunnelbanan, linje M1. Utmärkt familjerum och god frukost med stort utbud. Rekommenderas.
Comment from Hotel Management
06-Jul-2016 by Andrea Vedovotto, Hotel Management
Dear Guest, Thank you so much for your review. I am very happy to know that you had a very enjoyable stay at the BEST WESTERN PLUS Hotel Galles and I will be looking forward to your next visit. Kind Regards, Andrea Vedovotto, General Manager