Ratings based on 965 Verified Reviews

4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Ontario

Posted 12-Sep-2017
My overall experience was very good, this was my second time staying at this hotel. The only negative part of my stay was that my room was not cleaned one time, but the manager was very nice and invited us for a drink while the room was being cleaned. Other than that this hotel is a wonderful place to stay and I would recommend it to anyone.
4 out of 5
Recommended
for Everyone
by A verified traveller from Amman, Jordan

Nice hotel in the heart of Milan

Posted 28-Aug-2017
Pros: Excellent location, clean rooms, helpful staff.
We spent only one night in this hotel. It was very pleasant, the staff was friendly and we had a good breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Aug-2017
Very good service and personnel attitude. Facilities in good shape
1 out of 5
by A verified traveller from london

Posted 22-Aug-2017
Owing to flight delay arrived early hours of morning. We booked twin room and was given double and was really small double bed which was not suitable. We are mother and daughter and wanted two beds. Really tired and told only room available. We were told we had booked with breakfast but then sent to hotel square where they had twin but said no breakfast. So bad experience. We had used Expedia many times but reluctant to do so again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Aug-2017
Near dumo 2 min walk There is parking 3 min Nice clean Not noisy Good breakfast
3 out of 5
Recommended
for Everyone
by A verified traveller from USA

OK hotel but rooms needed to renovated

Posted 06-Aug-2017
Pros: good location, friendly stuff, good breakfast
Cons: rooms needed to be renovated, not as clean as it should be for a four star hotel.
Location: close to metro.
Hotel's location is good, close to metro, breakfast is good. But room conditions needed to be improved. Rooms needed to be renovated and not as clean as it should be. I therefore only give this hotel a 3 star.
5 out of 5
Recommended
for Everyone
by A verified traveller

Central location yet away from the crowd

Posted 17-Jul-2017
Pros: Location is perfect plus the hotel roof top bar
Location: Near to all Milan attractions, can walk to all of them
Attentive and welcoming staff. The hotel is central and conveniently located near metro. You can walk to most of Milan attractions
5 out of 5
Recommended
for Everyone
by A verified traveller from California

European Tour

Posted 03-Jul-2017
Pros: The free breakfast. The amazing staff and the superb service.
Cons: 1. Put more outlets and make them easily accessible. 2. Improve the layout of the shower room to minimize your liability if someone slips & fall.
Location: Near restaurants and near Duomo and the shopping centers.
Everything was amazing except for the beds and the shower room. The staff is very helpful, service is superb and beyond expectation from a standard service. The beds were not very comfortable but we didn't care much because we did a lot of things that makes us so tired when we get back to the hotel and just crashed. There were not enough outlets to charge our gadgets and they were in very weird locations. The shower room was weird. It makes the whole bathroom floor wet when somebody uses the shower and somebody could potentially slip and fall.
3 out of 5
by A verified traveller

Posted 18-Jun-2017 on Hotels
Room pictures are not accurate. Furniture was old, price is not worth it.
5 out of 5
by Wong Wai Yu

This traveller left a rating score only Posted 07-Jun-2017 on Hotels