I spent one night at Hotel Berna during a recent short stay in Milan. The location, an easy walk to the train station, is convenient for a short stay. The front desk staff were very welcoming and informative. Guests upon check-in get a little personalized pamphlet with information, which is a nice touch. I had booked a room in the annex, which is directly across the street, but I was "upgraded" to the main building. My room, though small (like many European hotel rooms), was elegant, colorful (nice wallpaper) and charming. Bathroom was definitely tight. WiFi worked well. Definitely choose a room option with breakfast included. The hotel prides itself on its breakfasts, and the spread was appealing, tasty, and enjoyable. I would not hesitate to stay here again.
We have visited Milan for a short August break several times. It is a delightful city which is also an ideal place from which to go on trips to several other Italian treasures by train. We stayed in a number of hotels before finding the Hilton, around the corner from Central Station and have returned to this hotel as we now regard it as our home in Milan.
The staff are a delight and take pleasure in helping you to have a memorable trip. Regrettably my attempts at speaking Italian are deplorable but seem to be appreciated, judging by the huge smiles we received regularly from the reception staff, to the wonderful maitresse d' who always greeted us as long lost relatives. The house keeping team were equally friendly and professional, always willing to help with my requests.
We do not normally return to a hotel but this is one we will look forward to doing so.
We were very pleased with the hotel, which is located adjacent to the railway station and is a well-designed "green" hotel. There was no shampoo in the room when we arrived and it was delivered right away. The only small complaint was that guests are required to check out at the desk in order to pay the city tax and the line was long at the time we left.
Excellent facilities, great staff, great extras, just a tad too far from the center of Milan. When we first entered the hotel the facilities looked great and spacious, the only problem was that there was a large group in front of us so it took about 30 minutes to check in. Otherwise the staff was pleasant. For those coming from the US or those not wanting to use their data, the hotel gives you a "webpocket" which I thought was a very cool unexpected device. The room had a very modern clean and spacious look to it. When we left to walk to the main area of Milan, it was only about a 15 minute walk. If possible they should give this hotel 4.5 stars.
Milan’s central station is monumental; full of marbled halls, terraces and mosaic floors. It is Northern Italy’s largest and busiest station and, arguably, Europe’s most splendid. Most international and high-speed trains arrive here and there is easy access to the city centre by metro. Nearby soars the Pirelli skyscraper (Grattacielo Pirelli), Milan’s highest building and symbol of its prosperity.
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