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The pearl was the perfect location for us, so close to the hustle and bustle of Time Square but just far enough away from all the noise it was so quiet, I highly recommend it.
Good facilities close to the busy area. I think the facilities fees of $27 per night are expensive for wifi, a gym that nobody uses and local telephone calls.
The hotel is very nice with an excellent staff. The area is safe and it's easy to get a cab. Rooms (in the Tower) are large and very comfortable. We go to NYC at least once a year and always stay here. I highly recommend this hotel.
The rest room shower is not as strong as expected for some reason and the telephone was unplugged . Other than that everything was ok and good
Staying in this hotel will be one of the best memories of my first visit to New York. Thank you Stephen for your stellar customer service!
Enjoyed our stay especially as the Waldorf Astoria is closing
I had scheduled a 3:40am room service to serve also as an alarm. They never came and I missed my flight. When I told the hotel staff they seemed disinterested and did not even apologize. They just said, "It's ok, you were not charged." Not what I would have expected for a hotel of this caliber!
The staff was outstanding, the services offered were very good and accommodating, the amenities were quality. That said. The room was worn, in need of repair...cracking wallpaper, the bathroom where the wallpaper met the tile was disgusting: peeling, layers of duster and mold on the tile, dust in ...
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