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The staff was amazing. They were so accommodating to my whole party. Service was excellent. Definitely a hidden gem in midtown.
Enjoyed our stay especially as the Waldorf Astoria is closing
We were somehow missbooked through expedia, the front desk gentleman checking us in sensed our frustration and upgraded us to a beautiful room on the 14th floor. Absolutely going back
By far this is the best hotel experience I have ever had. The staff were amazing and the rooms outstanding. The courtesy car was a Jaguar--need I say more?? It is rare to find such exceptional service anymore in the hospitality industry. We will definitely be back.
From start to finish, this was by far one of the highlights of our stay in New York. The staff, everyone from the doormen, front desk, concierge, & housekeeping were professional, friendly, & offered 5-Star service at all times. The rooms were exquisite & kept clean throughout our stay. They even ...
this was my husbands first experience in nyc he absolutely loved it, walk in one direction to central park or the other direction to macy,s broadway shows and great eating in hells kitchen very close by
We felt comfortable and welcomed at the hotel. The doorman was there to greet us. The staff at the desk always spoke. Everyone was helpful.
We were pleased with this small but well run hotel. We had an upgrade by booking with Expedia and the rates were very reasonable. It was very clean ad well appointed. It was also very quiet. It was just near Grand Central Station.
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