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Perfect hotel to see all that NYC has to offer. Convenient, clean, comfortable, friendly. Excellent. This will be our go to hotel for future visits.
Hotel was in a great location. Right down in the middle of all the action. Beds were comfortable and clean. But like all older hotels needed a little upgrade. Food in the hotel restaurant was good and not to high priced. People were very friendly and helpful.
We stayed here recently for a one-week New York trip. We were very disappointed to find out that there is a mandatory "resort fee" that added another $30 PER DAY!!! This added up to a considerable extra charge, since we were there for 8 nights. This hotel is definitely not a resort but we were told ...
I do not know why other reviewers give this hotel such a bad rap. Having read several reviews opinion was divided and mixed. Having stayed in many hotels in New York, I can honestly say this was one of the most pleasant. It's not what you would expect from a typical Grand Hyatt in Asia or Europe, ...
The room is small with no where to put cases. We used the window ledge as storage space. The rooms is comfortable as the view from the 29 floor is great. The location is superb and we wold stay again without question.
Stayed here for 5 nights with two children, easy to get around to all the sights in NYC by Uber, close to subway and shops like Macy’s and grocery stores. Room was clean and great view of Empire State Building. Staff were friendly, would stay here again if ever in NYC
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