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The 1st room we were allocated was far too small and shabby however as soon as we expressed our dissatisfaction, the staff were very quick to provide a complimentary upgrade to a lovely room.
I loved the location and the overall layout of the hotel. I just had a few cosmetic issues with the rooms. It was so dark in the room! Some places had light, but the area around the closet so dark. There needs to be more storage space in the bathroom too. The beds were comfortable and clean, but ...
Had a wonderful stay & was upgraded to a large room. Great service checking in & holding my bags while I got lunch while my room was getting readied. Great location to explore and easy to get to other parts of NYC. Would definitely stay here again.
The room was very big, the couch and the bed were a little too soft for my taste, but still nice. When I stayed, there was scaffolding and construction in front of the building so it was hard to locate it at first. All in all, great value for the price
We had a great stay for 3 nights in NYC and the Hotel was great. The staff were very accommodating as we checked in a bit early. The bed was comfortable and the room was clean and stylishly decorated. Perfect for our Mother /Daughter getaway. It was walking distance from Times Square and Central ...
Great hotel right by times square and close to most things to do in manhattan, hotel serves really nice breakfast, all staff were very helpful, could ask for more from the hotel or its staff
I am happy with my experience at the Roger. The hotel facilities were clean, check in and check out was quick and easy and the hotel was nicely located. The room sizes were nice, there is a small downstairs bar, and a breakfast cafe which I did not utilize but looked nice. My only disappointment ...
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