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The hotel is clean and in a great location. The only complaint I have is the staff didn’t really welcome us and the room had zero information about the hotel or New York. I just that was peculiar that there wasn’t a binder welcoming us to the Roosevelt in our room. And I had to call and inquire about ...
Club Quarters is a go-to brand for us as weekend tourists in NYC. Not luxury, but reliable and safe. Our room on the 22 floor had a balcony and great view, but renovations and repairs needed here. Cracked glass door to bathroom and stained rugs.
Very helpful staff. Breakfast continental but good choice-bagels, fresh fruit , cereals muffins. Room a bit dated but acceptable. Fan heater in room an be noisy. Front of hotel noisier than back. Get a high room if possible. Very near Macy’s Easy to get to from airport
Staff was was very friendly and helpful. Great location near Grand Central station- many restaurants nearby. Fast, free wifi. Rooms were very comfortable. Make sure you enjoy the free coffee on the 27th floor- great views.
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