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A very good location and very friendly and helpful staff. Only issue was the elevators. One or more were not working at any given time, but this was a minor inconvenience. Overall we had a very positive stay and recommend this hotel.
This hotel puts you in the center of everything. After a flight delay due to weather and an extended coach bus ride to LGA, upon arriving to The Row we learned they had sold out and did not have the room we booked. The hotel representative gave us another room plus gave us an additional room to accommodate ...
I was very impressed with my room. The size was huge considering some of the other hotels I have stayed at in the city. The suite offered kitchen amenities that are hard to find and I enjoyed staying here. The only part of the stay that I did not enjoy were a few of the staff members. From the moment ...
We stayed at Element for 6 nights. From our arrival of a warm welcome, to the amazing standard of our room, facilities and just general hospitality of the staff - everything was amazing. The staff were so friendly and helpful. We will definitely be staying here when we return (hopefully sooner rather ...
Good experience. Nice breakfast. But the air condition never work lower than 78°.
The hotel was in the perfect spot! One block to the left was times square and one block to your right was Rockefeller center. The room was a good size & clean just the comforters were a little dated. Overall was well. The only complaint would be the desk staff were rude...and they could have given ...