Ratings based on 46 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
85% of guests recommend
3.2 Room cleanliness
3.3 Service & staff
3.3 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Aug-2015
It was nice me and my daughter enjoyed the pool! The room was comfortable, Location was perfect, Hotel staff was Awesome!
Comment from EPC
17-Aug-2015 by Tex, EPC
Dear valued guest, Thank you for staying with us at Ramada Odessa and for taking time to review us. We are happy to know your daughter enjoyed the pool. We appreciate your business and look forward to serving you again in the future. Best regards, Tex B. General Manager
3 out of 5
by A verified traveller

close to my venue

Posted 13-Jul-2015
Clean hotel, however there was a leak in the celling of our bathroom and told hotel staff, they were not concerned with my problem and offered me extra towels to clean up the water spilling
Comment from Hotel Management
18-Aug-2015 by Tex, Hotel Management
Dear valued guest, Thank you for choosing Ramada Odessa, we know you have many choices for lodging while you travel and we appreciate your business. I am sorry that someone on our team did not express concern for the leak in the bathroom, this is not how we handle issues here and I will use your comments for further training. Should your travels bring you back to the Odessa area, please stop in and give us another chance to prove to you that we want to exceed your expectations. Sincerely, Tex B. General Manager
1 out of 5
by A verified traveller from AZ

Bed for Lolipop kids

Posted 03-Jul-2015
Beds were tiny with tiny pillows and very uncomfortable. The room was hot until the A/C kicked on and woke us up, then it was cool for a little while until it turned on again. Horrible nights sleep
Comment from Hotel Management
21-Jul-2015 by Tex, Hotel Management
Dear valued guest, It is our mission to provide a clean, comfortable stay for all of our guests. I am sorry to know that we failed in that mission this time and hope to have you back for another chance in the future. Sincerely, Tex B. - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Olibarria

Odessa family visit

Posted 11-Jun-2015
Pros: Everything. From the swimming pool, to comfortable sleeping, to Hot breakfast, and the people that work there.
Cons: The night clerks need to be aware that when somebody comes in to check in. Driving for 16 hours are tired and do not need a rude check in.
Location: The location was great and centrally located to all the families we were there to visit. Close to the Freeway etc.
We rented to rooms for the trip to Odessa TX to visit relatives there. Our rooms were very nice and comfortable. The employees were very friendly and helpful. The service we received was excellent except for our check in, I think the lady that checked us in at 1 am was not in a good mood, a little rude, not too informative. But I am not going to let that ruin my rating of the Ramada Odessa all of the other employees made up for that incident. It's conveniently located off the freeway easy to find, clean, secure, and comfortable. The food was good and the people working during the breakfast were friendly and very helpful. We definitely plan to stay at the Ramada Odessa on our next trip to Odessa.
1 out of 5
by A verified traveller from Texas

Stay away from this Hotel

Posted 10-Jun-2015
Pros: Staff was nice, they are not responsible for the quality of this hotel...
Cons: Everything
Location: Odessa is a gas extraction place, not a tourism place.
We changed 3 times the room, All the rooms proposed were still smelling bad, like an old cigarette smell... The room was discusting, nails on the floor, bugs, stains of food on the walls, table was broken, I did not even take a shower. The price is just a joke for the quality proposed, I will send a claim to Ramada. I don't talk about the noise of the highway...the hotel is not soundproof so get prepared to sleep with the trucks all night long. The hotel is not secured, the doors are always open. I did not try the pool, the general cleaniness of the hotel make me scared. I saw other motels during my life for this price better than this one...
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 06-Jun-2015
Decent night of sleep on way to Dallas. Easy check in and right off the highway.
1 out of 5
Recommended
for Business Travellers
by Tony from Dallas

Bad news

Posted 02-Jun-2015 on Hotels
First off the place left dirty towels in our bathroom the carpet was stained and had a hole in it then the charged an additional 25 dollars on top of what I paid
1 out of 5
Recommended
for Families
by A verified traveller

Really bad experience

Posted 02-Jun-2015 on Hotels
That was a bad experience except by the breakfast, the swimming pool was in side and all inside smells like too bad. Besides when we took a shower all the bath room was flood. And the "pillows" I don't know if it can be called pillows it was like a ball of something synthetic horrible
5 out of 5
Recommended
for Families
by Rita from El Paso Texas

Quick Visit

Posted 01-Jun-2015 on Hotels
very close to where we had to go and we received good directions.
2 out of 5
Recommended
for Families
by zachary from San Diego

Not great

Posted 30-May-2015 on Hotels
Hotel receptionist was in her house dress when we checked in and did not greet us. Furniture I'm room was damaged.