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Reviews of Best Western Plus North Odessa Inn & Suites

2.5 out of 5
Best Western Plus North Odessa Inn & Suites
7001 Tres Hermanas Boulevard, Odessa, TX

Reviews

8.8

Excellent

Rating 10 - Excellent. 245 out of 417 reviews" "
Rating 8 - Good. 121 out of 417 reviews" "
Rating 6 - Okay. 28 out of 417 reviews" "
Rating 4 - Poor. 11 out of 417 reviews" "
Rating 2 - Terrible. 12 out of 417 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rigoberto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were great but ac could be colder
Stayed 1 night in Apr 2024

10/10 Excellent

Billy

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Melissa

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property seemed well kept with the lobby and general area. Staff was helpful but the room was dirty they toilet was dirty ,tub was dirty along with shower curtain appear to have brown stains on it along with the rug. Overall they room was dirty and I wouldn’t be staying at this location again .
Stayed 1 night in Apr 2024

8/10 Good

PHYLLIS

Travelled with family
Staff professional, helpful, and friendly!
Stayed 2 nights in Feb 2024

10/10 Excellent

Teresa, Yukon

Travelled with partner
Enjoyed our stay
Stayed 2 nights in Feb 2024
Response from Rachel V on 5 Feb 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

April

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The property was fine and met the needs but they put us in a handicapped room and the bathroom was in no way handicap accessible. With having other family members that are handicapped that bathroom would not work! Then at breakfast there were bugs in the salt and pepper shaker!
Stayed 1 night in Jan 2024

8/10 Good

Jeremy

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jan 2024
Response from Rachel V on 5 Feb 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Ikechukwu, Hattiesburg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Rachel V on 5 Feb 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with Clean Rooms
Great hotel with excellent service and clean rooms with comfortable beds. Breakfast was great too.
Stayed 2 nights in Dec 2023
Response from Rachel V on 5 Feb 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Luis

Stayed 3 nights in Dec 2023

2/10 Terrible

Nancy

Stayed 1 night in Dec 2023

4/10 Poor

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent but noisy
We were placed in a 3rd floor room at the end of the hall near the stair exit. All of the doors are spring loaded so we were constantly hearing slamming doors. Then at 6am we were woken up by an extremely loud fire alarm, which turned out to be caused by someone getting their tortilla stuck in the warming machine in the breakfast area. Seems pretty ridiculous to wake up an entire hotel over something as minor as this!
Stayed 1 night in Dec 2023
Response from Rachel Valenzuela on 24 Dec 2023
Thank you for your review. I apologize for the noise- like you stated our doors are spring loaded. And as for the fire alarm for the safety of all the guests it worked properly . It was a tortilla but it caught on fire and caused a lot of smoke that set off the fire alarm and the staff had to make sure all was ok before silencing the alarm.I am sorry that you were woken up early and hope you stay with us again in the future,

10/10 Excellent

Charis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet Accomodations
First, I called the morning of my stay and spoke with Morgan. I told her we were coming in for a graduation that started at 4 and asked if we could check in just a little earlier to give us time to get ready. She was so kind and helpful! She made sure our rooms were ready, allowing us the time to get ready without a rush.
Stayed 1 night in Dec 2023
Response from Rachel Valenzuela on 17 Dec 2023
Thank you for completing the review regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank You

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Ikechukwu, Hattiesburg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel
Stayed 1 night in Dec 2023
Response from Rachel Valenzuela on 11 Dec 2023
Dear Eric,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 432-614-4696.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Rachel ValenzuelaFront Desk ManagerBest Western Plus North Odessa Inn & Suites

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was nice, and clean, the linens were clean and smelled good. We stayed two nights, one week apart. The first stay the microwave did not work and the fridge was so frozen up it did not cool properly. The second night (Nov. 27) everythiing in the room worked (diff. room), it was quiet and nice. The only negative is the extremely bright LED thermastat light (on the unit)and the large, bright digital alarm clock lights in both rooms. The second night with some creativity, a paper plate and a couple band-aids, we covered the glare from both and slept really good!! The breakfast is great and we will probably stay again.
Stayed 1 night in Nov 2023
Response from Rachel Valenzuela on 17 Dec 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Ikechukwu, Hattiesburg

Stayed 1 night in Nov 2023

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was very attentive and professional.
Stayed 4 nights in Nov 2023
Response from Rachel on 24 Nov 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soonThank YouRachel FD Manager

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Da' Jordan on 15 Nov 2023
Dear Brandon, Thank you for completing a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete a review. We appreciate your loyalty to our brand. Sincerely, Da'Breon Jordan Assistant General Manager Best Western Plus North Odessa Inn & Suites

10/10 Excellent

Gabriel, Surprise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Da' Jordan on 15 Nov 2023
Dear Gabriel, Thank you for completing a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete a review. We appreciate your loyalty to our brand. Sincerely, Da'Breon Jordan Assistant General Manager Best Western Plus North Odessa Inn & Suites

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice rooms. Plenty of towels and pillows. Soft but firm very comfortable bed. Friendly staff. Bountiful and well sorted breakfast. BW will be my preferred choice from now on. My stay was pleasant.
Stayed 1 night in Nov 2023
Response from Rachel Valenzuela on 9 Nov 2023
Dear JoseThank you for completing the review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.Thank you again for taking the time to complete the review. We appreciate your loyalty to our brand.Thank YouRachel ValenzuelaFront Desk ManagerBest Western Plus North Odessa

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to the airport, and dining
Stayed 1 night in Oct 2023
Response from Rachel on 2 Nov 2023
Thank You!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Rachel on 2 Nov 2023
Thank You!

6/10 Okay

Nancy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Staff was friendly, but hotel was not very clean. Supposed to be a clean room, but trash was not emptied and floors not vacuumed. Bathroom was disgusting.
Stayed 1 night in Oct 2023
Response from Marcos Silva on 30 Oct 2023
Dear Nancy,Thank you for completing a review regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Marcos SilvaAssistant General ManagerBest Western Plus North Odessa Inn & Suites

10/10 Excellent

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 3 nights in Oct 2023
Response from Marcos Silva on 25 Oct 2023
Dear Kristin,Thank you for completing a review regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete a review. We appreciate your loyalty to our brand.Sincerely,Marcos SilvaAssistant General ManagerBest Western Plus North Odessa Inn & Suites

10/10 Excellent

Michael

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great
Everything was great except the cleaniness not dirty but very dusty,air vent in restroom was dusty
Stayed 2 nights in Oct 2023
Response from Marcos Silva on 25 Oct 2023
Dear Michael,Thank you for completing a review regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete a review. We appreciate your loyalty to our brand.Sincerely,Marcos SilvaAssistant General ManagerBest Western Plus North Odessa Inn & Suites

10/10 Excellent

Eduardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Marcos Silva on 16 Oct 2023
Dear Eduardo,Thank you for completing a review regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to our brand.Sincerely,Marcos SilvaAssistant General ManagerBest Western Plus North Odessa Inn & Suites

4/10 Poor

Gabriel, Surprise

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty floor. Found what appeared to be "cat feces " next to tv cabinet.
Stayed 1 night in Oct 2023
Response from Marcos Silva on 10 Oct 2023
Dear Gabriel,Thank you for completing a review regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Marcos SilvaAssistant General ManagerBest Western Plus North Odessa Inn & Suites

10/10 Excellent

Azalia

Stayed 3 nights in Sep 2023
Response from Marcos Silva on 25 Oct 2023
Dear Azalia,Thank you for completing a review regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete a review. We appreciate your loyalty to our brand.Sincerely,Marcos SilvaAssistant General ManagerBest Western Plus North Odessa Inn & Suites

10/10 Excellent

Daniel D, tucson

Hard to find. Street view is the back, front is the parking lot. SSStrange
Stayed 1 night in Sep 2023
Response from Marcos Silva on 2 Oct 2023
Dear Daniel,Thank you for completing a review regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to our brand.Sincerely,Marcos SilvaAssistant General ManagerBest Western Plus North Odessa Inn & Suites

8/10 Good

Jack

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Marcos Silva on 2 Oct 2023
Dear Jack,Thank you for completing a review regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to our brand.Sincerely,Marcos SilvaAssistant General ManagerBest Western Plus North Odessa Inn & Suites

8/10 Good

MARIE HELENE

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel is very nice, the room was comfortable, breakfast was great. We ending up staying 10 days. During that time , housekeeping only came twice to clean the bathroom, after being asked several time. The room was not vacuumed during our stay either.
Stayed 5 nights in Sep 2023
Response from Marcos Silva on 30 Oct 2023
Dear Marie, Thank you for completing a review regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Marcos SilvaAssistant General ManagerBest Western Plus North Odessa Inn & Suites

10/10 Excellent

Donald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Marcos Silva on 1 Sept 2023
Dear Donald,Thank you for completing a review regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to our brand.Sincerely,Marcos SilvaAssistant General ManagerBest Western Plus North Odessa Inn & Suites

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Marcos Silva on 20 Aug 2023
Dear Linda,Thank you for completing a review regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to our brand.Sincerely,Marcos SilvaAssistant General ManagerBest Western Plus North Odessa Inn & Suites

10/10 Excellent

Phillip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Marcos Silva on 18 Aug 2023
Dear Phillip,Thank you for completing a review regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete a review. We appreciate your loyalty to our brand.Sincerely,Marcos SilvaAssistant General ManagerBest Western Plus North Odessa Inn & Suites

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Marcos Silva on 18 Aug 2023
Dear Guest,Thank you for completing a review regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete a review. We appreciate your loyalty to our brand.Sincerely,Marcos SilvaAssistant General ManagerBest Western Plus North Odessa Inn & Suites

8/10 Good

Wynn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we were given a handicapped room. we are not handicapped. there was very low water pressure.
Stayed 1 night in Aug 2023
Response from Marcos Silva on 18 Aug 2023
Dear Wynn,Thank you for completing a review regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Marcos SilvaAssistant General ManagerBest Western Plus North Odessa Inn & Suites

8/10 Good

Joi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Marcos Silva on 22 Jul 2023
Dear Jodi,Thank you for completing a review regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to our brand.Sincerely,Marcos SilvaAssistant General ManagerBest Western Plus North Odessa Inn & Suites

10/10 Excellent

Melanie

Stayed 1 night in Jun 2023
Response from Marcos Silva on 19 Jul 2023
Dear Melanie,Thank you for completing a review regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to our brand.Sincerely,Marcos SilvaAssistant General ManagerBest Western Plus North Odessa Inn & Suites

10/10 Excellent

Denisse

Stayed 5 nights in Jun 2023
Response from Marcos Silva on 30 Jun 2023
Dear Denisse,Thank you for completing a review regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to our brand.Sincerely,Marcos SilvaAssistant General ManagerBest Western Plus North Odessa Inn & Suites

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Marcos Silva on 19 Jun 2023
Dear Charles,Thank you for completing a review regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to our brand.Sincerely,Marcos SilvaAssistant General ManagerBest Western Plus North Odessa Inn & Suites

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay...It was very clean, quiet and the staff was very friendly
Stayed 1 night in May 2023
Response from Marcos Silva on 4 Jun 2023
Dear Jessica,Thank you for completing a review regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete a review. We appreciate your loyalty to our brand.Sincerely,Marcos SilvaAssistant General ManagerBest Western Plus North Odessa Inn & Suites

8/10 Good

Stan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorial Day
Overall nice, clean hotel. Friendly staff.
Stayed 3 nights in May 2023
Response from Marcos Silva on 31 May 2023
Dear Stan,Thank you for completing a review regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to our brand.Sincerely,Marcos SilvaAssistant General ManagerBest Western Plus North Odessa Inn & Suites

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
I felt as though I was staying at a friends home in some way. I would recommend this hotel to anyone that is going to stay in the area and will stay there again upon my next visit.
Stayed 4 nights in May 2023
Response from Marcos Silva on 31 May 2023
Dear Matthew,Thank you for completing a review regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are glad our staff was able to make you feel welcomed at our property! We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to our brand.Sincerely,Marcos SilvaAssistant General ManagerBest Western Plus North Odessa Inn & Suites

10/10 Excellent

Tiffany

Stayed 2 nights in May 2023
Response from Marcos Silva on 19 Jun 2023
Dear Tiffany,Thank you for completing a review regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to our brand.Sincerely,Marcos SilvaAssistant General ManagerBest Western Plus North Odessa Inn & Suites

10/10 Excellent

Josh

Stayed 1 night in May 2023
Response from Marcos Silva on 20 May 2023
Dear Josh,Thank you for completing a review regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to our brand.Sincerely,Marcos SilvaAssistant General ManagerBest Western Plus North Odessa Inn & Suites

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Marcos Silva on 17 May 2023
Dear Sandra,Thank you for completing a review regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to our brand.Sincerely,Marcos SilvaAssistant General ManagerBest Western Plus North Odessa Inn & Suites

6/10 Okay

odin

Stayed 1 night in May 2023
Response from Marcos Silva on 4 Jun 2023
Dear Odin,Thank you for completing a review regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete a review. We appreciate your loyalty to our brand.Sincerely,Marcos SilvaAssistant General ManagerBest Western Plus North Odessa Inn & Suites

8/10 Good

Donald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Marcos Silva on 9 May 2023
Dear Donald,Thank you for completing a review regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to our brand.Sincerely,Marcos SilvaAssistant General ManagerBest Western Plus North Odessa Inn & Suites

10/10 Excellent

Yvette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Apr 2023
Response from Marcos Silva on 30 Apr 2023
Dear Yvette,Thank you for completing a review regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to our brand.Sincerely,Marcos SilvaAssistant General ManagerBest Western Plus North Odessa Inn & Suites