2 bars/lounges

Reviews of Cock Hotel Stony Stratford by Greene King Inns

3 out of 5
Cock Hotel Stony Stratford by Greene King Inns
72-74 High Street, Stony Stratford, Milton Keynes, England

Reviews

7.8

Good

Rating 10 - Excellent. 109 out of 368 reviews" "
Rating 8 - Good. 142 out of 368 reviews" "
Rating 6 - Okay. 69 out of 368 reviews" "
Rating 4 - Poor. 31 out of 368 reviews" "
Rating 2 - Terrible. 17 out of 368 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very accessible to the town and car park nice stay
Stayed 7 nights in Apr 2024
Response from Louise on 17 Apr 2024
Its great to hear you had a lovely stay, our nearby free car parking and market town shops are a real gem. We look forward to seeing you again soon.

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Louise on 8 Mar 2024
We are pleased you had a good time and hope to welcome you back soon.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room.
My room was at the too if the hotel… so lots of stairs. But the room was nice, could do with a little TLC. I did find the air freshener a bit overpowering. I could not the shower on hot??? Might be my fault??? The bed was comfortable and I did have a good nights sleep.
Stayed 3 nights in Jan 2024
Response from Louise on 19 Jan 2024
Thank you for sharing your feedback with us.We appreciate your kind words about the room and are pleased to hear you had a comfortable night's sleep. We apologise for any inconvenience you experienced with the water temperature; it does take a little while for the water to heat up on the upper floors. We will promptly address this concern with our maintenance team to ensure a more enjoyable stay for our guests in the future. Your input is valuable to us, and we hope to welcome you back for another stay in the not too distant future.

8/10 Good

Cormac

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Louise on 15 Jan 2024
Its great to hear you had a good stay with us and we hope to welcome you back soon.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Louise on 15 Jan 2024
Thanks for the great review, we will pass this onto the team, have a great week!

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Louise on 28 Dec 2023
Thanks for the great review, Happy New Year to you and your family

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all good
Stayed 1 night in Dec 2023
Response from louise on 27 Dec 2023
Its great to hear you had a great stay with us, we hope to see you again soon

10/10 Excellent

Edward

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant surprise.
I was running late because of road closures. Without any prompting I was given access to my room to get changed before check in time. Very friendly staff.
Stayed 1 night in Dec 2023
Response from Louise on 21 Dec 2023
We are really please you enjoyed your stay with us and were impressed by our friendly staff, wishing you a very happy Christmas

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay for work
Very good service, friendly staff & good food. Party season so probably quite a bit more late night noise than normal. The room had everything I needed & was clean. All in all a good stay at a reasonable price.
Stayed 2 nights in Dec 2023
Response from Louise on 13 Dec 2023
Thank you for your positive review! We're thrilled you enjoyed our service, friendly staff, and good food. We appreciate your understanding of the late-night noise during the party season.We're glad your room had everything you needed and was clean, providing a good stay at a reasonable price. We look forward to hosting you again.

10/10 Excellent

Fyfe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a fab find.
Stayed 1 night in Nov 2023
Response from Louise on 29 Nov 2023
We are so pleased you had a lovely stay and hope to see you again soon

8/10 Good

Steve

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A historic pub with great food in the heart of Stony Stratford. Great breakfast was included and cooked for you rather than on the buffet. Our room was generous in size and clean and comfortable
Stayed 3 nights in Nov 2023
Response from Louise on 29 Nov 2023
Thank you for your kind words about your recent stay, its great to hear you enjoyed the great food, especially the cooked-to-order breakfast, and found your room comfortable and clean. We look forward to welcoming you back soon.

10/10 Excellent

TIM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stopover
Stayed 1 night in Nov 2023
Response from Louise on 13 Nov 2023
Thanks for the great feedback, we hope to see you again soon

4/10 Poor

Karen

Business traveller
Disliked: Cleanliness, property conditions & facilities
Tired, Cold, Dirty
My room was over an entrance to the carpark so the room was very cold. The radiator never really got particularly hot even with the valve fully open. I asked at reception if I could have a portable heater and was told they didn't have any. Hard to believe in a building of this size. I feel it was more that she couldn't be bothered to look for one. At one point I resorted to using the hairdryer to warm the room!! Room was dirty, dust, cobwebs, and spiders everywhere. Decor tired. Old wooden sash windows all latches broken, paint peeling, wallpaper peeling. Every electrical appliance PAT testing out of date, some by almost 3 years! The cold tap in the bathroom has to run on full bore for 4 minutes before it gets warm. What a waste! Restaurant food acceptable but nothing special. Cutlery dirty, dried food on plates, and coffee stains in cups. No bottled water in the room, but £3 for a 300ml bottle in the bar! Good points: Breakfast excellent. Free Parking. Nice old building full of character. Bed comfy. Not much else.
Stayed 3 nights in Nov 2023
Response from Louise on 29 Nov 2023
We sincerely apologise for the challenges you faced during your stay with us. Your feedback is crucial, and we're actively addressing the issues you raised, from room temperature to cleanliness and maintenance. Please be assured that your concerns are being thoroughly investigated to ensure a better experience for our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay.

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old hotel, staff very helpful & friendly.
Stayed 1 night in Nov 2023
Response from Louise on 8 Nov 2023
Great to hear that you enjoyed your stay at our historic hotel and found our staff helpful and friendly. Thank you for your kind words. We look forward to welcoming you back in the future.

6/10 Okay

Frank

Stayed 3 nights in Oct 2023
Response from Louise on 13 Dec 2023
Thanks Frank, we are pleased you had a good stay with us

4/10 Poor

Jamie

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
1
No so good to stay here, No wifi signal, tv kept buffering, cold shower in the morning. room felt it was unclean, pubic hair in the sink. the only good thing was the food wasnt to bad, bar staff were friendly
Stayed 1 night in Oct 2023
Response from Louise on 26 Oct 2023
We sincerely apologise for the inconveniences you experienced during your stay. We want to let you know that we've recently upgraded our Wi-Fi, and we'll promptly address the issues with the TV, cold shower, and housekeeping standards to ensure a better experience on your next visit. Your feedback is valuable, and we're committed to making necessary improvements. Thank you for bringing these matters to our attention.

2/10 Terrible

Graham

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room was dirty with holes in the wall. Bedding was dirty and we had a leaking shower. We left at 5 in the morning as we couldn't sleep. The ares was fantastic and would stay in a different hotel.
Stayed 1 night in Oct 2023
Response from Louise on 26 Oct 2023
Hi GrahamWe're truly sorry to hear about your disappointing experience with us, and we apologise for falling short of your expectations. We take your feedback seriously and will work to address these issues. We're glad you appreciated the fantastic area, and we hope you'll consider giving us another chance in the future. Your comfort is important to us, and we'll strive to make your next stay exceptional.

10/10 Excellent

gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay staff and. Property great highly recommend
Stayed 4 nights in Oct 2023
Response from Louise on 26 Oct 2023
We're glad you had a lovely stay with us and appreciate your high recommendation of our great staff and property!

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with excellent service
Lovely hotel, very clean and very friendly staff.
Stayed 1 night in Oct 2023
Response from louise on 29 Oct 2023
Its great to hear that you had a great stay with us and appreciated our high-standard housekeeping and friendly staff, we will pass on your feedback to the staff

8/10 Good

Rachael

Stayed 1 night in Sep 2023
Response from Louise on 3 Oct 2023
We are glad you had a good stay with us and hope to welcome you back very soon.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good base
After a dreadful journey, the receptionist was very helpful & advised me that there was a wedding the following day & recommended to go down to breakfast the day after early. I was not disturbed by the wedding guests. The location was good & there was plenty of parking. Breakfast was good! The only slight inconvenience was that i was told that the bar shut at midnight on Saturday & when I got back at 11.45pm I was told this was not the case. However this did not spoil my stay & I would stay there again
Stayed 2 nights in Sep 2023
Response from Louise on 25 Sept 2023
Thank you for your review and feedback. We greatly appreciate your positive rating and we're pleased that you had an overall positive experience during your stay. We apologise for the slight inconvenience regarding the bar's closing time, and we'll work to ensure accuracy in the future. We appreciate your understanding and look forward to welcoming you back in the near future

10/10 Excellent

Angela

Stayed 1 night in Sep 2023
Response from Louise on 3 Oct 2023
We are pleased to hear that you had a pleasant stay and we hope to welcome you back soon

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely comfortable room and bed. Food quality excellent and staff very friendly and helpful. Stony Stratford a lovely village with plenty of shops and history. Convenient for Bletchley Park and surrounding area. Would certainly visit again.
Stayed 3 nights in Sep 2023
Response from Louise on 22 Sept 2023
We're delighted to hear that you had such a comfortable stay and enjoyed our excellent food and friendly staff! Stony Stratford is indeed a charming village with lots to offer, and we're pleased it added to your experience. We look forward to welcoming you back in the future.

2/10 Terrible

Ashley

Stayed 1 night in Sep 2023
Response from Louise on 22 Sept 2023
We are really sorry that you didn't have a good stay with us and hope you were able to reach out to a member of the team during your stay to discuss your disapointment

10/10 Excellent

Mrs Dierdre

Stayed 2 nights in Sep 2023
Response from Louise on 21 Sept 2023
Its great to hear you enjoyed your stay, we look forward to seeing you again soon.

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Louise on 21 Sept 2023
We are really happy to hear you had a great stay with us and hope to see you again soon

8/10 Good

Craig

Business traveller
Liked: Staff & service, room comfort
Nice hotel loads of character
This is an old building dating back to 1480 an as such you cannot expect perfection. However the period features and uneven floors add to the character of this lovely property. I didnt eat in the bar but food looked good and nice choice of beers. The room was clean (apart form cobwebs around the window) but was good overall. Water in the shower took a few minutes to come through hot but thats ok.
Stayed 3 nights in Sep 2023
Response from Louise on 15 Sept 2023
Thank you for your review and for appreciating the unique character of our historic property. We apologise for the cobwebs, and we'll address that promptly. We're glad you liked the food and our beer selection.Due to the age of the building it does take a little while for the hot water to draw through to some of the bedrooms, this is something we are aware of and working towards improving. We hope to welcome you back soon for another enjoyable stay!

6/10 Okay

Cynthia

Liked: Staff & service
Friendly and staff very pleasant.
It was ok, but a little tired.Guess what you expect from an old coaching inn, but with a few tweaks it could be so much better. Maybe time for a refit.Staff good though and all very friendly .Luckily we know the area as on our 2 nd day the car park was full, we managed to park in an adjacent car park until such time there was a free space near the hotel later in the evening.
Stayed 2 nights in Sep 2023
Response from louise on 29 Oct 2023
Thank you for your feedback. We appreciate your understanding of the the hotels character and are pleased to hear you found our staff friendly. The car park can be busy at peak times so we are pleased you found the nearby parking convenient.

4/10 Poor

Bruce

Business traveller
Disliked: Room comfort
Lovely old pub, not good if you want some sleep…
Building lovely, well furnished and located. Check in staff very friendly and easy to talk to. All ok until 11pm when the pub was due to close, guests were still out in the courtyard until 12.50. Loud, shouting, laughing, general sort of noise you’d expect from a large group but I’d expect more from management in terms of suggesting they respect other guests or indeed go to their rooms seeing as it was gone midnight on a Monday night and the courtyard was right outside the rooms. Not helped by the fact the window was stuck open and the lock was wedged so it couldn’t be moved, short of breaking it there was no way of getting the window closed. Shame as I stay locally at least once a week and thought this had potential as a regular stay.
Stayed 1 night in Sep 2023
Response from Louise on 15 Sept 2023
Thank you for your feedback. We apologise for the disturbance caused by other guests, and we will address this issue. We're also sorry about the window problem and will ensure it's fixed promptly. We value your potential as a repeat guest and hope to provide a better experience on your next visit. Thank you for choosing us.

4/10 Poor

ROBERT

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Louise on 31 Aug 2023
We apologise for the low rating you gave us and hope that we were able to address your concerns with the management at that time. Your feedback is valuable to us in improving our services. We do hope you will return in the future

8/10 Good

David

Stayed 1 night in Aug 2023
Response from Lousie on 9 Aug 2023
Great to hear you had a good stay, we hope to see you again soon

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Louise on 9 Aug 2023
We are really pleased you had a good time and enjoyed your stay, we look forward to seeing you soon.

10/10 Excellent

Ann

Liked: Cleanliness, staff & service
They were so helpful and even got me a meal when I did not get there till 9pm, the only thing was there was no lift to the rooms but room and bed was very comfortable
Stayed 1 night in Aug 2023
Response from Louise on 7 Aug 2023
Thank you for your kind words and positive feedback about your recent stay. We're delighted to hear that our staff were helpful and accommodating, ensuring you had a comfortable experience. While are sorry that we were unable to relocate you to a ground floor room, unfortunately due to the age of the building we are unable to install a lift, its great to hear that the room and bed met your expectations.We value your feedback and hope to welcome you back in the future for another enjoyable stay.

6/10 Okay

Elvira

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Hotel Tied and in need of some TLC, the staff were great really friendly and helpfull.
Stayed 4 nights in Jul 2023
Response from Louise on 28 Jul 2023
Thank you for your positive feedback about our friendly and helpful staff. We apologise for any shortcomings during your stay. We're actively working on improvements and hope to welcome you back to the hotel in the future

8/10 Good

Philip

Stayed 2 nights in Jul 2023
Response from Louise on 25 Jul 2023
We're glad you had a great time and can't wait to welcome you back soon

10/10 Excellent

MARY

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location on the high street in Stony Stratford. Arrived early and received Avery warm welcome and the opportunity to store our bags. Enjoyed a browse in the shops, lunch and a riverside walk before checking in. Everything is close by. Our room was very comfortable and larger than expected. All staff in the hotel bar were friendly and helpful. Would definitely stay here again if in the area. A great experience.
Stayed 1 night in Jul 2023
Response from Louise on 14 Jul 2023
Thank you for your kind feedback! We're thrilled that you had a great experience at our hotel.It's wonderful to hear that you enjoyed our convenient high street location, the warm welcome, the opportunity to store your bags, and the comfortable and spacious room. We're also glad that the staff at our hotel bar were friendly and helpful. We appreciate your recommendation and would be delighted to welcome you back in the future.

8/10 Good

David Michael

Stayed 1 night in Jun 2023
Response from Louise on 7 Jul 2023
Its great to hear you had a great stay with us, we look forward to welcoming you back to the hotel sometime in the future

2/10 Terrible

Warren

Business traveller
Disliked: Staff & service
Contact receptionist by telephone non existing! Rooms not serviced daily even on request. Breakfast expect long wait and when finally arrived cold mushrooms every day consistently! Same with evening meal long wait! Not the best chef!steak undercooked! Strongly recommend avoid.
Stayed 4 nights in Jun 2023
Response from Louise on 7 Jul 2023
We sincerely apologise for the issues you encounteredYour feedback is important to us, and we are taking immediate action to address these problems. We will investigate the phone communication matter, review our room servicing procedures, and work with our culinary team to improve the quality and timing of our meals.We appreciate your valuable input and hope you will give us another chance to provide you with a better experience in the future.

10/10 Excellent

Jo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, very friendly and helpful. Food and selections of drinks was good too. Really enjoyed our stay. :-)
Stayed 1 night in Jun 2023
Response from Louise on 27 Jun 2023
Thank you for your kind words! We're thrilled to hear that you had a lovely stay and enjoyed our friendly staff, delicious food, and great drink options

8/10 Good

Andy

Travelled with partner
Liked: Cleanliness, staff & service
Good but could do with some redecoration and attention to very creaky floors.
Stayed 1 night in May 2023
Response from Louise on 31 May 2023
Thank you for your feedback regarding the need for redecoration and addressing the creaky floors.We appreciate your input and will certainly take it into consideration for future improvements. We value your custom and hope to welcome you back sometime in the future.

6/10 Okay

Allan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Nice location, average hotel.
The location is good in a very nice village setting. The single room was a good size and comfortable. The bar and restaurant staff weren't the most attentive nor that knowledgeable. I tried the nachos but they came cold and the coffee at breakfast was also only luke warm.
Stayed 2 nights in May 2023
Response from Louise on 25 May 2023
Thank you for sharing your feedback regarding your recent stay. We apologise for the issues you encountered with the service and food temperature. Your comments will be addressed with our staff to ensure improvements in these areas. We appreciate your input and hope to have the opportunity to provide you with a better experience in the future.

10/10 Excellent

Donna

Stayed 1 night in Apr 2023
Response from Louise on 12 Apr 2023
Its great to hear you had a lovely time, we look forward to seeing you again soon

8/10 Good

Scott

Business traveller
Liked: Staff & service, room comfort
Room was a little dated. Bar and restaurant was good (except for one night when the chef didn’t turn in so there was no food). Staff friendly and helpful
Stayed 3 nights in Feb 2023
Response from Louise on 10 Feb 2023
Thank you for your honest feedback, we are pleased that you enjoyed your stay with us.We appreciate that closing the kitchen earlier than usual caused an inconvenience, unfortunately it was due to unforeseen circumstances, we have addressed the situation and plans are in place to avoid this happening again.We hope to see you again soon

6/10 Okay

Noel

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2023
Response from Louise on 19 Jan 2023
We are glad that you had a satisfactory stay, we hope to see you again soon

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is an old coaching house. There is a lot of character and charm. From the beamed ceilings to the uneven floors. My room was perfect for a single person or a couple. The village is very quaint with plenty restaurants, pubs and shopping. Very close to main roads.
Response from Louise on 17 Jan 2023
Its great to hear that you enjoyed the character and ambience of the hotel and had a great stay with us!We look forward to seeing you again soon

8/10 Good

Samantha

Stayed 1 night in Jan 2023
Response from Louise on 17 Jan 2023
We are glad you enjoyed your stay and hope to welcome you back to the hotel in the not to distant future

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Louise on 10 Jan 2023
Thank you for your review, we are very pleased you had a good stay with us and look forward to seeing you again soon.

10/10 Excellent

Tracy

Stayed 1 night in Nov 2022
Response from Louise on 28 Nov 2022
We are glad you had a lovely time and look forward to seeing you again soon

8/10 Good

Diane

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2022
Response from Louise on 28 Nov 2022
It was great to hear you had a nice stay with us and hope to see you again soon

6/10 Okay

Victoria

Business traveller, Travelled with pets
Disliked: Cleanliness
Good location & could be an amazing place but needs a deep clean (room & public areas). Staff on the whole were friendly & accommodating.
Stayed 1 night in Nov 2022
Response from Louise on 28 Nov 2022
Hi Victoria, we are sorry to hear that you found our cleaning standards unacceptable, we have actioned a cleaning audit. We are very pleased to hear that you found the staff friendly we will pass this feedback on to them.