Ratings based on 1,032 Verified Reviews

3.8 out of 5
85% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller from NJ

It does not live up to expectations

Posted 02-May-2017
Let me start by saying the hotel staff were amazing! Very friendly! The lobby is beautiful. Our first night we did not have AC in the room. They fixed it the next day while we were out and reimbursed us a day of resort fees. The remote in the room wouldn't turn the tv on or off so at night we had to get up to shut the tv off. The last 2 days they ran out of clean bath towels bc they didn't get their shipment. That was just weird for a hotel to run out of towels. Also the pool looks nothing like the pictures on the website and it should be known that the restaurant and bar are not open due to renovations. I would give them a try again once the restaurants open because the staff was lovely and the location was great.
Comment from Hotel Management
17-May-2017 by O'neiell Espinal, Hotel Management
Dear Jenny, Thank you very much for your comments and kind words for the team. We are working diligently in resolving the issues you experienced as we look to offer our guest the best possible stay. Hopefully we will have our bar and restaurant ready for your next visit and will be a pleasure to invite you for dinner and drinks on the house! Thank you again and receive our warmest regards. O'neiell Espinal
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice staff, comfortable.

Posted 25-Apr-2017
Wish they would have a mini refrigerator in the rooms. Everything else was awesome.
Comment from Hotel Management
17-May-2017 by O'neiell Espinal, Hotel Management
Dear Guest, Thank you for your visit and kind words. Hopefully your travels will bring you back to Miami Beach and we will have the opportunity to host you again. With our warmest regards, O'neiell Espinal
4 out of 5
Recommended
for Everyone
by A verified traveller from Newfoundland, Canada

Good stay

Posted 23-Apr-2017
Location and price was a key reason as to why we booked The Stiles. Literally 3 mins from the beach, surrounded by multiple stores and restaurants, and everything including shopping was in walking distance. The rooms were a bit dated, there wasn't much room in the washroom around the sink area and the shower tiling was older. Also our room didn't have a view or a fridge (I'm sure we could have paid extra for both). Overall, staff was friendly... would recommend to others.
Comment from Hotel Management
25-Apr-2017 by O'neiell Espinal, Hotel Management
Hello Amanda, Thank you for your visit and your time to write about your stay with us! We love to know that you enjoyed your time. We are currently working in making things even better regarding rooms and other things. Should your travels bring you again to Miami beach, we would be delighted to welcome you back! With our warmest regards, O'neiell Espinal
4 out of 5
Recommended
for Everyone
by A verified traveller from New York, NY

Great location, could've been cleaner

Posted 16-Mar-2017
I enjoyed my stay here! The staff was great and it's literally in the heart of South Beach. Walking distance to all of the major bars/clubs and a block away from the beach. Even though the hotel is located on the popular Collins Ave, hearing street traffic and party music was rare. My only complaints are that there was no microwave/mini fridge and that the bed sheets could have been way cleaner. I don't want to see old stains on the bed I am supposed to lay my head on.
Comment from Hotel Management
17-Mar-2017 by General Manager, Hotel Management
Dear Antoinette, Thank you for taking the time to write about your stay with us. We appreciate your kind words and comments. We are working diligently to bring some new items that we currently do not advertise but looking forward to have them very soon. Thank you again for your visit and hopefully we will be able to welcome you back very soon. Warmest regards, O'neiell Espinal
3 out of 5
Recommended
for Everyone
by A verified traveller

Room with terrace was awsome had good view.

Posted 14-Mar-2017
Experience was good. Accept for loud people over top but it was spring break!!
4 out of 5
Recommended
for Everyone
by A verified traveller from new york

Miami getaway

Posted 12-Mar-2017
I came down here for a little getaway from 3/4-3/7 and stayed at the stiles hotel. I loved the location of the hotel and the fact that everything was close by and i didnt need for transportation was great.me and my friend we pretty much walked around ocean drive, lincoln, washington and window shop, ate good food and had drinks. The hotel is very homy feeling and i liked that.onl cons i have is that the lighting in the room was horrible.i couldnt see a thing at night especially when i had to put makeup on and anyone who knows know that you need good lighting for makeup.i had to use the flashlight on my phone for lighting.another con is that there's not even a microwave in the lobby area where the coffee is.a microwave would be a great addition for people to warm up food.i know for me at least because i had lunch at puerto sagua and couldnt finisb my food so i took leftover for later but i couldnt even eat it because the food was cold by the time i got hungry. Other than that nice hotel, nice staff,great location.if you looking for parties look into world crawl miami party tour.go to senor frogs, purdy lounge.try diablo burger at cala cafe sooo good and definitely try the roast pork shoulder at puerto sagua.delicious cuban food at an affordable price. Room can have a fridge as well
1 out of 5
Recommended
for Everyone
by A verified traveller

Not what I expected

Posted 08-Mar-2017
I booked a room with a queen bed and sofa bed since my friend was staying with me, when I get there it was just a queen bed. I went back to the front desk and everything was sold out which means even for the room I was expecting to have. Then was told in the morning and I wasn't inform or the changes and when I asked at 10am it was booked again so it was sold out so I had to share the bed !!! Make sure when getting there they give you what you paid for !!! Because they blame the online for the mistake and won't try to commodate you !!
5 out of 5
Recommended
for Everyone
by A verified traveller from edmonton Canada

Very friendly and professional staff

Posted 23-Feb-2017
It's a wonderful location close to the beach and all night life. the philapino lady at the front desk was best. For the price For this Area. It was very good value. I would recommend this hotel to couples, Families etc. Ben & Edith Healy Room 305
5 out of 5
by Ryan

Great stay

Posted 18-Feb-2017 on Hotels
Spent one night here, nice hotel, very clean, friendly staff, close to the beach.
5 out of 5
by Inga

This traveller left a rating score only Posted 17-Feb-2017 on Hotels