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Reviews of The Marlin Hotel

4 out of 5
The Marlin Hotel
1200 Collins Ave, Miami Beach, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 663 out of 1001 reviews" "
Rating 8 - Good. 213 out of 1001 reviews" "
Rating 6 - Okay. 62 out of 1001 reviews" "
Rating 4 - Poor. 31 out of 1001 reviews" "
Rating 2 - Terrible. 32 out of 1001 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Sarah, Camrose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location so close to shopping and the beach. We loved the art deco neighbourhood as well. Service was great and included beach chairs and umbrellas.
Stayed 1 night in Feb 2024

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two blocks from the beach. Was very happy with our stay. Beautiful hotel and you are surrounded by great food options, even inside the hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Christie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a small boutique hotel located 1 block from the beach. The rooms are excellent. They are not serving breakfast at the moment but you are not without options close by
Stayed 5 nights in Mar 2024

10/10 Excellent

Chirag

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property Everything is so near And convenient
Stayed 2 nights in Mar 2024

10/10 Excellent

oranges

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cant say enough amazing thongs about The Marlin. We were greeted with friendly, helpful staff. The hotel is clean, the room was great, the bed was comfortable and its in a perfect location. The restaurant downstairs has the coolest staff. They were so fun, we ended up eating there more than we thought. Franco and Dani took really good care of us and the bartender was super nice. We will definitely be back. Thank you for mak8ng iur time in Miami a memorable one!
Stayed 4 nights in Mar 2024

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Claudia, Lakemoor

Liked: Cleanliness, staff & service, property conditions & facilities
Guy front desk great customer service, very helpful, great service!!
Stayed 1 night in Mar 2024

10/10 Excellent

Taras

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very pleasant and helpful.
Stayed 3 nights in Mar 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Really personable staff. Fantastic Italian restaurant on site and a stones throw from Ocean Drive. Couldn’t be more positive.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I had a really great time staying at the Marlin. Everything was super seamless during our stay. The front desk staff were super considerate and helpful. The deluxe suite room exceeded our expectations! Some of the sheets were stained but service to get new towels & bathroom toiletries was great. Would recommend to stay here for anyone looking for a convenient location close to the beach.
Stayed 4 nights in Mar 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice place, very friendly and accommodating staff. Close to beach, dining and shops. Only issue preventing excellent review is our air conditioner failed, and we were in high heat and humidity for a number of hours while they tried to fix (which to their credit, they were quick to try). They could not fix and we were directed to pack up and move to a (smaller) room. To their credit they did provide a discount. And to be honest, the room was fine, although a downgrade from our original. Given staff responses, they handled it as best they could, and we appreciated the efforts and compensation. Restaurant associated with hotel was good, not great; but offered convenience for some decent food (We had a lunch and dinner there).
Stayed 3 nights in Mar 2024

10/10 Excellent

Nicole

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I used the reviews to choose this hotel of the many in Miami Beach, particularly cleanliness. The reviews didnt do the cleanliness justice, its was spotless honestly. All of the staff are wonderful. It is quaint, well appointed and very comfortable. Fab location. Nothing to fault. I will be back asap.
Stayed 3 nights in Mar 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel had so much fun and the staff is incredible
Stayed 1 night in Feb 2024

10/10 Excellent

Hemant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Vanessa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in walking distance of everything
Stayed 1 night in Feb 2024

8/10 Good

Ron

Travelled with partner
Watch out for the bogus, non optional “amenity fee”. It includes a couple of small bottles of water, espresso if you drink it and a rather lame “breakfast” consisting of boiled eggs, croissants, muffins or toast. Better to just be upfront with the room charges and not add this trumped up amenity fee. Otherwise a very nice boutique hotel.
Stayed 1 night in Feb 2024

8/10 Good

Nancy

Stayed 2 nights in Feb 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was as expected. Enjoyed access to S/ Beach restaurants, etc.
Stayed 1 night in Feb 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Initially we were put off because the address provided by Expedia (or at least the address saved to our calendar from the app) did not match the hotel. After parking and walking around the vicinity we saw the hotel and walked in. The hotel itself is charming. We felt like we were visiting Italy’s southern coast! The bedding was luxuriously soft. There was ample space in the bedroom and both bath room and closet were clean and roomy. Ask for a top floor or try to get one off Collins if you’re concerned about noise.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jeff, Livermore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Jeanine, Dulles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Marlin exceeded my expectations. It is a beautiful and renovated boutique hotel. The staff were friendly and helpful during check in and check out. The resort fee included breakfast, a nice beach bag, two beach towels, and beach chairs. The location a 2-minute walk to Ocean drive. I would definitely stay here again.
Stayed 2 nights in Jan 2024

4/10 Poor

Karen

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First time staying at this boutique hotel. Our family of 3 had a wonderful stay. Staff were friendly and helpful. Rooms were very spacious and comfortable. It was very centrally located and within walking distance of restaurants and shops. The only problem we encountered was a non working NEspresso machine in our room but the waitress downstairs for breakfast more than made up for this. She made wonderful espresso drinks each morning. We thoroughly enjoyed our stay and wouldn’t hesitate to book this hotel again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Stephen

Stayed 3 nights in Jan 2024

10/10 Excellent

DIANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favourite place to stay. A excellent location, great restaurant. Staff is excellent. It has a super friendly atmosphere
Stayed 1 night in Jan 2024
Response from Brittany- Director of Sales & Marketing on 10 Jan 2024
Thanks so much! We can't wait to have you back with us soon!

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Nice room but horrible service
Overall it was OK. Check in was smooth. I had a few complaints. Breakfast was very slim and dint have enough food for the guest and no clean tables to sit at for breakfast and the staff for breakfast was not friendly. Also, for some reason they had a kid working there appeared to be with one of the workers and the kid was all over the place and yelling at the top if their lungs, which was very unprofessional to allow their kid there and disturbing the customers. I will not stay there again after these issues.
Stayed 1 night in Dec 2023
Response from Brittany- Director of Sales & Marketing on 2 Jan 2024
Thank you for taking the time to leave us this review. We are always looking to improve our guest experience and feedback like this helps. We take these issues ery seriously and are investigating what happened and will be taking swift action to ensure this doesn't happen again.

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean,good Italian restaurant, close to Ocean
In the middle of everything, clean, nice Italian restaurant
Stayed 1 night in Dec 2023
Response from Brittany- Director of Sales & Marketing on 2 Jan 2024
Thanks so much Markus! We hope to welcome you back again soon!

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Brittany- Director of Sales & Marketing on 2 Jan 2024
Thanks so much Karen! Hope to welcome you back with us again soon.

10/10 Excellent

Kimberly, Pasadena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice, staff was very friendly, convenient location. I will definitely stay here when I come back to Miami Beach!
Response from Brittany- Director of Sales & Marketing on 13 Dec 2023
Thanks so much Kimberly! We are so glad that you enjoyed your stay with us and we cannot wait to welcome you back again soon.

6/10 Okay

Karina

Disappointed
The room Was literally way too small for two people. Our view was literally horrible! We were staring at a wall in an ally with construction..
Stayed 5 nights in Nov 2023
Response from Brittany- Director of Sales & Marketing on 13 Dec 2023
Karina, Thank you for taking the time to leave us this feedback. We apologize that you did not enjoy your stay to the fullest. Our guest Service Experts would have gladly moved rooms if we had the availability. We invite you back to give us another opportunity to showcase what makes the Marlin standout.

10/10 Excellent

Aiesha

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved this hotel. Very quaint, beautiful and peaceful with a great location. Although it’s right in the heart of south beach you don’t hear a lot of the hustle and bustle from the busy streets. I loved the theme, I loved the restaurant-THE CHICKEN PARMIGIANA was some of the best I’ve ever had and the on-site bar was excellent as well. The rooms were very clean and everything was just so well placed together and beautifully decorated. I stayed here for five days on vacation and I think I’ve found my new hotel to frequent when in the area. The Marlin is walking distance to so many other cool places and restaurants so you don’t have to Uber or worry about transportation much unless you want to go downtown Miami or something of the sort. I was able to walk to everything I needed within a half mile or so. The beach is literally like a 7 to 10 minute walk and they provide beach bags, towels and beach chairs. Alex the owner was pretty humble and pleasant along with the rest of the staff. Guys this is definitely a hotel to visit, I loved it.
Stayed 5 nights in Nov 2023
Response from Brittany- Director of Sales & Marketing on 13 Dec 2023
Thank you so much Aiesha! We cannot wait to welcome you back again soon!

6/10 Okay

Sagar

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Nov 2023
Response from Brittany- Director of Sales & Marketing on 14 Nov 2023
Sagar,We would love to hear more about your experience and how we can improve our guest journey. Please reach out to a member of our management team. Thanks again!

4/10 Poor

Scott

Liked: Staff & service
Stayed 1 night in Nov 2023
Response from Brittany- Director of Sales & Marketing on 8 Nov 2023
Scott, We would love to hear more about your stay. We are always aiming on improving our guest journey. Please reach out to a member of our management team.

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Oct 2023
Response from Brittany- Director of Sales & Marketing on 8 Nov 2023
Thanks so much Marco! We hope to have you stay with us again soon!

8/10 Good

Arieana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay
Stayed 2 nights in Oct 2023
Response from Brittany- Director of Sales & Marketing on 8 Nov 2023
Thanks so much Arieana! We hope to see you again soon.

10/10 Excellent

Eugenia R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was pleasantly surprised how nice and comfortable this hotel was. It is very close to beach and having access to chairs, umbrella, and towels w beach bag was the best! The price was extremely reasonable. The room was clean as was the entire property. We will definitely be back!!
Stayed 3 nights in Oct 2023
Response from Brittany- Director of Sales & Marketing on 8 Nov 2023
Thank you so much Eugenia. We are so glad that you enjoyed your stay so much and we look forward to welcoming you back again soon.

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Brittany- Director of Sales & Marketing on 8 Nov 2023
Thanks so much Fernando! We hope to welcome you back again soon.

10/10 Excellent

Jermey

Stayed 2 nights in Oct 2023
Response from Brittany- Director of Sales & Marketing on 8 Nov 2023
Thanks so much Jeremy! We hope to have you back again soon!

2/10 Terrible

Quinashay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
They would not allow us to enter the room and leaving notes with other people. The room wasn’t ready at the scheduled time.
Stayed 1 night in Sep 2023
Response from Brittany- Director of Sales & Marketing on 5 Oct 2023
Quinashay, Thank you for taking the time to leave us this review. We always welcome guest feedback. We would like some clarity in some of your comments about us not letting you into your room and the "notes" you mention please. We certainly apologize for the delay in your room being ready at 4:15pm instead of the 4:00pm check-in time, this is not normal and we pride ourselves on being ready well before check-in. As for the "not letting you in the room" I assume that may be due to the fact that you did register as a single traveler and showed up with 5 in your party for our standard room, per our policy and fire code, we cannot allow that. Again, we would love to understand how we can improve and encourage you to reach out to our management team so we can further assess what we can do to make this right.

8/10 Good

Chris

Liked: Cleanliness, staff & service
Valet parking at $37 a day which I knew about but was also charged $37 a day for use of the amenities....there really wasnt any tht justified that charge. Disappointing.
Stayed 3 nights in Sep 2023
Response from Brittany- Director of Sales & Marketing on 5 Oct 2023
Thanks for taking the time to leave us this review, we are always trying to improve our guest experience and feedback like this goes a long way in helping us to do that. We would love to have the opportunity to host you again in the future.

10/10 Excellent

donald

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Brittany- Director of Sales & Marketing on 3 Oct 2023
Thanks so much Donald! We hope to welcome you back again soon.

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Marlin is one of the historic hotels on South Beach built in the 1930's and remodeled with modern conveniences. It is centrally located just two short blocks from the beach with restaurants and shops everywhere. The staff was excellent, friendly, and accommodating. My brother and I flew in on a red eye flight from California and arrived about 11 am tired and grouchy. The check in girl, Paola, said she would facilitate the cleaning of our room while we had breakfast a block away. When we returned, it was ready and we were so grateful for her kindness. How many places do that? It is usually, "Check in at 4 pm and don't bother me." Many thanks to Paola and the staff for making our stay memorable. Oh, by the way, this was our fourth time staying here.
Stayed 4 nights in Sep 2023
Response from Brittany- Director of Sales & Marketing on 14 Sept 2023
Lindsay,Thank you so much for leaving us this review! We are so honored that you selected us and it was our pleasure assisting you with an early check-in. We do hope to welcome you back again soon.

10/10 Excellent

Stephan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Returning client . We love this place . Comfortable, clean and spacious Definitely great choice for the area
Stayed 1 night in Sep 2023
Response from Brittany- Director of Sales & Marketing on 14 Sept 2023
Thank you so much for the fabulous review! We do hope to have the opportunity to welcome you back again soon!

8/10 Good

Patrice J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and stay but lack of restaurant took away from experience.
Stayed 3 nights in Jul 2023
Response from Brittany- Director of Sales & Marketing on 5 Sept 2023
Patrice,Thanks for leaving us this review and for choosing us for your trip to Miami Beach. We are undergoing some renovations to our restaurant, but will be welcoming a brand new Italian restaurant that is sure to be the hottest ticket in South Beach, so we'd love to have you back when it opens later this month!

8/10 Good

Craig

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic boutique hotel. Stayed in. 1 king suite. Great room. 2 blocks from Ocean. My 2nd stay. Will stay again
Stayed 1 night in Jun 2023
Response from Brittany- Director of Sales & Marketing on 5 Sept 2023
Thanks so much Craig! We cannot wait to host you again on your next trip to South Beach!

8/10 Good

BA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2023
Response from Brittany- Director of Sales & Marketing on 4 Aug 2023
Thank you so much, we would love to know what we can improve upon to enhance our guest experience. If you would please reach out to our management team, we would love to further our understanding of your stay.

8/10 Good

Drupatie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It felt like a home away from home. Walking distance to amenities. The breakfast was a nice bonus. The car park was a far distance from the hotel. It was about a 20 min walk.
Stayed 2 nights in Jun 2023
Response from Brittany- Director of Sales & Marketing on 4 Aug 2023
Thank you so much for taking the time to leave us this feedback. We apologize for the inconvenience and are reviewing our parking policies. We do hope that we will get to host you again!