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The Confidante Miami Beach, part of Hyatt

Photo gallery for The Confidante Miami Beach, part of Hyatt

Featured image
On the beach, sun-loungers, beach umbrellas, beach towels
On the beach, sun-loungers, beach umbrellas, beach towels
On the beach, sun-loungers, beach umbrellas, beach towels
2 outdoor pools, pool cabanas (surcharge), pool umbrellas

Overview of The Confidante Miami Beach, part of Hyatt

The Confidante Miami Beach, part of Hyatt

4.5 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
4041 Collins Ave, Miami Beach, FL, 33140

Explore the area

  • Popular LocationMiami Beach Boardwalk3 min walk
  • AirportMiami, FL (MIA-Miami Intl.)16 min drive
  • Popular LocationHard Rock Stadium21 min drive
  • Popular LocationHollywood Beach24 min drive

Choose dates to view prices

About this area

Miami Beach

The Confidante Miami Beach, part of Hyatt is located in Mid Beach, a neighbourhood in Miami Beach, and is near the airport and on the beach. Fillmore Miami Beach and Adrienne Arsht Center for the Performing Arts of Miami-Dade County are cultural highlights, and travellers looking to shop may want to visit Lincoln Road Mall and Miami Design Shopping District. Check out an event or a game at American Airlines Arena, and consider making time for Vizcaya Museum and Gardens, a top attraction not to be missed. Looking to get your feet wet? Jet skiing, kayaking and scuba diving adventures can be found near the property.

What's nearby

  • Miami Beach Boardwalk - 3 min walk
  • Mount Sinai Medical Center - 3 min drive
  • Miami Beach Convention Center - 3 min drive
  • Hard Rock Stadium - 21 min drive
  • Hollywood Beach - 24 min drive

Restaurants

  • Ambersweet — 1 min walk
  • The AM Cafe — 1 min walk
  • Cecconi's - 5 min walk
  • Scarpetta - 7 min walk
  • The Forge - 7 min walk

Getting around

  • Adrienne Arsht Center Metromover Station - 9 min drive
  • Hialeah Market Station - 12 min drive
  • Miami International Airport (MIA) - 16 min drive

About this property

The Confidante Miami Beach, part of Hyatt

Upscale hotel on the beach, with 2 outdoor swimming pools
Spend the day on The Confidante Miami Beach, part of Hyatt's beach or relax by one of the hotel's 2 outdoor swimming pools. All 354 rooms feature modern comforts such as flat-screen TVs with digital channels, along with free WiFi. Guests will also find room service, premium bedding and rainfall showerheads.
The Confidante Miami Beach, part of Hyatt offers 354 forms of accommodation with laptop-compatible safes and complimentary bathrobes. Beds feature premium bedding. 42-inch Flat-screen televisions come with premium digital channels. Bathrooms include baths or showers with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Miami Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQ) guests.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (surcharge)
  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–11:00 AM: USD 15-40 for adults and USD 10-25 for children
  • 1 restaurant and 1 coffee shop
  • 1 poolside bar and 1 bar/lounge
  • Room service available

Things to do

  • 2 outdoor pools
  • Aerobics classes
  • Fitness centre
  • Free bike hire

Family friendly

  • 2 outdoor pools
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Italian
  • Portuguese
  • Spanish

Business services

  • Computer station
  • Conference space (30000 square feet)
  • Meeting rooms - 15

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas
  • Renovated entire property – November 2016

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bathtub or shower
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Digital channels
  • Premium channels

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per accommodation, per week (maximum USD 100 per stay)
2 per room (up to 50 lbs/23 kg)
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 40.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per night
  • Resort fee: USD 39.90 per accommodation, per night
The resort fee includes:
  • Pool access
  • Beach access
  • Beach loungers
  • Fitness centre access
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Concierge service
  • Housekeeping

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 15 and USD 40 for adults, and USD 10 and USD 25 for children (approximately)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per week (maximum USD100 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Churchill Suites Crown
Churchill Suites Crown Condo
Churchill Suites Crown Condo Miami Beach
Confidante Hotel Miami Beach
Thompson Miami Beach Hotel
Confidante Hotel
Confidante Miami Beach
Confidante Unbound Collection Hyatt Hotel Miami Beach
Confidante Unbound Collection Hyatt Miami Beach
Confidante Unbound Collection Hyatt
The Confidante Miami Beach, part of Hyatt Hotel
The Confidante in the Unbound Collection by Hyatt
The Confidante Miami Beach, part of Hyatt Miami Beach
The Confidante Miami Beach, part of Hyatt Hotel Miami Beach
The Confidante Miami Beach in the Unbound Collection by Hyatt

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 656 out of 1243 reviews
5 - Excellent 53%
Rating 4 - Good. 344 out of 1243 reviews
4 - Good 28%
Rating 3 - Okay. 135 out of 1243 reviews
3 - Okay 11%
Rating 2 - Poor. 57 out of 1243 reviews
2 - Poor 5%
Rating 1 - Terrible. 51 out of 1243 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

3/5 Okay

Travelled with family
Liked: Staff & service, amenities
I liked the location of the hotel and their promptness to requests. Front desk staff was welcoming and staff at the pool bar was kind. I didn't like that our room was not cleaned during our entire stay. Beds were made, towels were replaced, and trash taken out but that was it. The beds were comfortable but the pillows were a bit hard for my liking. I also liked the free 2 hour bike rental. I didn't like there was a fee for the umbrellas at the beach and a fee for a third chair when you're paying a $35 resort fee per night. As a guest you're allowed only two chairs for the beach per room even if 3 people are staying in the room. Also, if you leave your chairs unattended for a few minutes, they'll be given to somebody else. So make sure you leave a tote bag or a belonging of some sort to save your chairs.
Stayed 3 nights in Nov 2021

2/5 Poor

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
This hotel bills itself as part of Hyatt’s Unbound Collection and is classified as a four star hotel. With that comes a certain expectation around cleanliness, upkeep and service that this hotel simply does not deliver. As a long time Hyatt customer, this hotel should be viewed as an embarrassment by the company management. Lobby is lovely and location is good but beyond that this hotel is in need of updates and repair and far more competent staff. At any moment of the day you will see hallways congested with MANY housekeeping carts and housekeeping personnel (many unmasked btw). So you might expect an especially clean space. But no. We stayed in the Vista Suite - smelled moldy upon arrival, dust all over the wooden furniture, severely stained sofa. Despite alignining at check in for daily cleaning, during our seven day stay we received proper service only the first three days. I repeatedly escalated to the manager with promises to correct that just were not kept. At one point a junior facilities person was sent to the room at 10 pm. He held open a trash bag while I was asked to dump the trash myself and handed me a set of linens and an abundance of coffee cups. Not once was a vacuum run in the room - on the beach. Oh, the sand. What else? TV service was out one eve, hotel ran out of bottled water and body wash. Maybe okay except this isn’t an inexpensive hotel and guests also pay a daily resort fee to cover these services and amenities. We will never stay here again.
Stayed 5 nights in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Dec 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, nice pool and beach access
Stayed 7 nights in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 5 nights in Nov 2020