I was traveling with my 2 year old son and was hoping to stay in an accommodating place that understood the ever-changing needs that a 2 year old presents. The staff here nailed it! From the moment I walked in to check out they made everything so enjoyable and easy. From the welcome plate of cookies sent to the room, to the glass of milk sent to the room every night, it was impeccable. Kejon (front desk staff) was especially kind. He gave us a package of DVDs and popcorn for the room. When I brought it up, I realized that the room didn't have a DVD player or microwave. Anyone with a 2 year old understands my panic! They sent someone up right away to install a dad player AND had someone come up to take my popcorn, pop it somewhere else and bring it back!
The facility is very well kept. The pool and Ritz kids area is smaller than other Ritz's but it wasn't a problem bc we were there off season.
The beach area had cold water and a kids play area available which was really great.
Overall we were really impressed and had an amazing time. Big kudos to the staff for going above and beyond! We will definitely be staying there again.
Located in North Beach, this beachfront hotel is in a shopping district and within a 15-minute walk of Bal Harbour Shops and …More
It was bit on the expensive side during the high season, around $650 per night, but the service, and the level of comfort, scene, and reliability is key for me. It was exactly what I expect of all Ritz Carleton.
Traveller from NYC
Located on a long stretch of golden-sand beach on the barrier island of Key Biscayne, this luxurious Miami-area resort blends …More
The hotel is elegant and very well mantained. The staff goes out of their way to help you in anything you need.
The location is perfect! In front of Aventura Mall, near the beach, and freeways.
It has 2 swimming pools, a golf course, spa, etc.
It was a really nice place to stay!
Traveller from Mexico
This expansive golf resort in Aventura is two miles from Sunny Isles Beach, six miles from Bal Harbour Shops, and a half-mile …More
I loved my stay at the Ritz! The staff was so friendly and attentive. They were at your service and provided a wonderful experience. The room was clean and very comfortable. I will be staying at this hotel whenever I'm in Miami
Traveller from New York, NY
A complete restoration of the original 1953 Morris Lapidus creation, this hotel is at the corner of Collins Avenue in the …More
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