Room, 2 Double Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free cots/infant beds

Reviews of La Quinta Inn & Suites by Wyndham Miami Airport East

2.5 out of 5

Reviews

7.0

Good

Rating 10 - Excellent. 514 out of 1580 reviews" "
Rating 8 - Good. 356 out of 1580 reviews" "
Rating 6 - Okay. 255 out of 1580 reviews" "
Rating 4 - Poor. 215 out of 1580 reviews" "
Rating 2 - Terrible. 240 out of 1580 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jasmine

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
They was very helpful and accommodating I would stay again
Stayed 1 night in Mar 2024
Response from AGM on 28 Mar 2024
Thank you for taking the time to feedback on your stay with us.

10/10 Excellent

Tommacine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

4/10 Poor

John

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff need to learn proper customer service,especially in dealing with all racial types!!
Stayed 7 nights in Mar 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Getting old..
Stayed 1 night in Mar 2024
Response from AGM on 28 Mar 2024
Thank you for your review.

2/10 Terrible

miguel, Bluffton

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good enough the keys don’t work every day😡
Stayed 4 nights in Mar 2024
Response from AGM on 27 Mar 2024
We are really sorry you experienced those issues during your stay with us.

10/10 Excellent

Daily

El mejor servicio en Miami gracias… me salvaron de no pasar la noche en el aeropuerto 😂
Stayed 1 night in Mar 2024
Response from AGM on 28 Mar 2024
Muchas gracias por tus comentarios

10/10 Excellent

adael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place to stay and the staff are all super lovely! If you do use a transport/food service make sure you do specify you're at this location because there are 3 or 4 other hotels in the area so It can be a little confusing.
Stayed 4 nights in Mar 2024
Response from AGM on 27 Mar 2024
Thank you for taking the time to feedback on your stay with us.

10/10 Excellent

Suleyma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel
Stayed 1 night in Mar 2024
Response from AGM on 27 Mar 2024
Thank you for taking the time to leave us a review.

6/10 Okay

Alberta

Travelled with family
Disliked: Property conditions & facilities
I've stay at La Quinta several times, but this is the worst. Elevators doors don't work properly, beds are uncomfortable. The baseboard dirty and the breakfast was the worst ever.
Stayed 1 night in Mar 2024
Response from AGM on 27 Mar 2024
We are really sorry you experienced those issues during your stay with us.

4/10 Poor

Dominique

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is extremely outdated and dirty. The outlets in the room was a fire hazard and most of them did not work. The beds are old and sitting on rails so make sure you check for belongings under the bed. There was no sweeping or mopping of the rooms. The bathroom was dirty and shower was nasty. Will never return
Stayed 3 nights in Mar 2024
Response from AGM on 27 Mar 2024
We are really sorry you experienced those issues during your stay with us.

4/10 Poor

Germaine

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We thought the hotel was filthy and rundown. Quality control and supervision are needed. They may feel that people will put up with it because it is in a great location if you need to catch an early flight - only 2 miles from the airport. We found hairs on our sheets, disgusting fingerprints on the light switches, and overall dirt everywhere; the grout on their tiles are black from dirt. Not what our experience had been in previous "La Quinta" hotels. The staff was polite, but they did not seem too concerned when we pointed out the bathroom condition. The gentleman at the front desk said they were calling someone to clean it, and the following morning, when we looked, it was still dirty. The driver that took us to the airport was very polite.
Stayed 1 night in Mar 2024
Response from AGM on 27 Mar 2024
Thank you for taking the time to feedback on your stay with us, it's extremely valuable to us as it helps us improve our standards every day.

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Simple and easy check in, but not walkable to anything.
Stayed 1 night in Mar 2024
Response from AGM on 27 Mar 2024
Thank you for taking the time to share your experience about your recent stay at our property.

10/10 Excellent

Jennifer, Glencoe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was close to airport for an overnight stay before our cruise. Waited 30 minutes for hotel shuttle from airport.
Stayed 1 night in Mar 2024
Response from AGM on 27 Mar 2024
Thank you for taking the time to leave us a review.

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very helpful and always around when we need them
Stayed 1 night in Mar 2024
Response from AGM on 22 Mar 2024
Thank you for taking the time to feedback on your stay with us.

6/10 Okay

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Did not enough hours to get breakfast. At least should be from 7:.00 to 10:00
Stayed 4 nights in Mar 2024
Response from AGM on 27 Mar 2024
We are really sorry you experienced those issues during your stay with us.

10/10 Excellent

Kenol K.

Travelled with family
Liked: Property conditions & facilities
Good!!
Stayed 7 nights in Mar 2024
Response from AGM on 22 Mar 2024
Thank you for taking the time to feedback on your stay with us.

6/10 Okay

Jian Ru

Travelled with family, Travelled with family and small children
The door and keys are extremely unstable; Put the keys near any electronic and they immediately lose their access. Had to go redo our keys at least 3 times. Also, be prepared to Uber some food. The only food options nearby are a food truck or an extremely overpriced restaurant (20 dollars for a 12 inch pizza, 16 dollars for a Caesar salad!).
Stayed 2 nights in Mar 2024
Response from AGM on 19 Mar 2024
We are really sorry you experienced those issues during your stay with us.

10/10 Excellent

Nykel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
I like that check out was easy and the area is super close to the airport which makes drop off and pick up smooth
Stayed 3 nights in Mar 2024
Response from AGM on 20 Mar 2024
Thank you for taking the time to feedback on your stay with us.

6/10 Okay

Christa

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The elevator was sketchy at best, the pool is under the take off runway for Miami International Airport, the building is tired, needs paint and the staff are tired, but willing to help. The bathrooms in the lobby were dirty, the lobby was dark, small and also served as breakfast area in the morning. While my family was thrilled with the waffles, there was little else offered for breakfast. My son left his headphones on the shuttle bus, we called the hotel who radioed out to the driver and the headphones were conveniently “not found”. Thanks for trying, not really. Once in the rooms the sound of the airplanes taking off was muffled enough that all of us were able to sleep, thankfully. The rooms were, unfortunately, more of the same as the outside of the hotel, needing paint, tubs needed caulking, the door in between our room and the next room had a large gap between the floor and the bottom of the conjoining room. (Not our kids room.) The “gap” was almost 4” and required 2 towels rolled up and shoved underneath to give some sense of privacy. The lock between the two rooms, well, I think the towels on the floor provided more than the lock did. If you are looking for a medium priced hotel close to the airport, this hotel is overpriced for the product, but close to the airport with a free shuttle. Don’t leave anything on the shuttle though, it won’t be “found”.
Stayed 1 night in Mar 2024
Response from AGM on 16 Mar 2024
We sincerely appreciate your feedback and we're very sorry to hear that your stay was not up to your expectations.

10/10 Excellent

Clarebiel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place Clean
Stayed 1 night in Mar 2024
Response from AGM on 16 Mar 2024
Thanks for taking the time to review our property.

10/10 Excellent

Conseco Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from AGM on 19 Mar 2024
Thank you for your review.

8/10 Good

Alexander

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from AGM on 16 Mar 2024
Thank you for your review.

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating
Stayed 1 night in Mar 2024
Response from AGM on 13 Mar 2024
Thank you so much for taking the time to leave us a review.

6/10 Okay

Migdalia

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Amenities
There was no a/c in our room and the frontdesk told us to open the Windows for air. After discussing fir a while they move us to another room.
Stayed 1 night in Mar 2024
Response from AGM on 13 Mar 2024
We are really sorry you experienced those issues during your stay with us.Your comments have been shared with the team to learn and assess what we can do to prevent this from happening in the future.

8/10 Good

Tkeyah

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Mar 2024
Response from AGM on 13 Mar 2024
Thank you for your review.

2/10 Terrible

Dave

Disliked: Cleanliness, property conditions & facilities
Room was not clean! Toilet would not flush at times- needs replacement parts. Outdated fixtures and chipped/damaged table and other furnishings. Not convenient outlets for phones- only wall by side of bed. For a $200 stay this is unacceptable.
Stayed 1 night in Mar 2024
Response from AGM on 14 Mar 2024
Thank you for taking the time to feedback on your stay with us.Your feedback is extremely valuable to us as it helps us improve our standards every day.

6/10 Okay

Mary

Travelled with partner
Liked: Amenities
No shuttle services..to pick-up from airport Staff say it was busy but we noticed phone off the hook during evening time The room cards not working properly Breakfast not appealing
Stayed 2 nights in Feb 2024
Response from AGM on 14 Mar 2024
We are really sorry you experienced those issues during your stay with us, your feedback has been passed on to the relevant team.

2/10 Terrible

Santiago

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible nasty night management.
Stayed 1 night in Mar 2024
Response from AGM on 13 Mar 2024
Thank you for your feedback. We are really disappointed to hear about your experience with us.

8/10 Good

Evelyn Jamie

Travelled with family
It was clean, staff very friendly and accommodating, breakfast was good, only downfall was the noise all night long from planes, also fire alarm went off with for testing for a 2 day drill without letting guests no that it was happening so scared the crap out of everyone.
Stayed 3 nights in Mar 2024
Response from AGM on 13 Mar 2024
Thank you for taking the time to leave us a review and we are really sorry you experienced those issues during your stay with us.

4/10 Poor

Jacqueline

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty and a roach was in the bathroom. Will not recommend this property.
Response from AGM on 13 Mar 2024
We are deeply sorry you experienced those issues during your stay with us. your feedback has been passed on to the relevant team.

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness, staff & service
Dining options nearby are limited.
Stayed 1 night in Mar 2024
Response from AGM on 13 Mar 2024
Thank you for your feedback.

6/10 Okay

anil, kingstown

Travelled with partner
Good place for a night when transiting the airport to your final destination, only issue i has was the bed, a bit creaky and sunk in the center. Rest it was ok for the night we stayed.
Stayed 1 night in Mar 2024
Response from AGM on 13 Mar 2024
Thank you for taking the time to feedback on your stay.

2/10 Terrible

Henry

Disliked: Cleanliness, staff & service
Staff NOT helpfull at all. Telephone was more important the actual paying customers in front of him. Guy behind desk lethargic. Asked for help with iron. He said "don't know if I have another one". Had to ask him to look. Couldn get into my room. Acted as though he didn't care. Definately NOT worth the money.
Stayed 1 night in Mar 2024
Response from AGM on 13 Mar 2024
We are really sorry to hear about experience during your stay with us. We will make sure that your comments are passed on to the relevant team.

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from AGM on 13 Mar 2024
Thank you for your review.

2/10 Terrible

Lawrence

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1) all night the room vibrated and shook every time a plane flew over the hotel 2) internet did not work 3) the door could not lock 4) no phone in the room to call down to the front desk to report these issues 5) there was a train nearby along with the train whistle 6) the shower was absolutely disgusting, dirty and hair all over the shower and bathroom, it needs to be replaced
Stayed 1 night in Feb 2024
Response from AGM on 9 Mar 2024
We always try our best to provide the best experience, we are really sorry you experienced those issues during your stay with us.

8/10 Good

Alisa

Liked: Staff & service
Its clean
Stayed 1 night in Mar 2024
Response from AGM on 9 Mar 2024
Thank you so much for your feedback.

2/10 Terrible

Jasmine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from AGM on 9 Mar 2024
Thank you for your review.

6/10 Okay

Hatem, Orlando

Business traveller
Disliked: Cleanliness, amenities
the green space behind with all the cats was relaxing sadly between the trains planes ambulances and fire trucks it just became this odd soundscape that eventually put me to sleep- to my surprise inside the room it was barely noticeable. just all the noisy people in the hall way not like the weak lock batteries trying 10 - 15 times with the key card before it opens is too much change the batteries upgrade your locks also nasty other peoples hair in the shower and the desk was sticky fridge microwave unstable and shaky as F you can do better
Stayed 5 nights in Feb 2024
Response from AGM on 9 Mar 2024
We are really sorry you experienced those issues during your stay with us.Your feedback is extremely valuable to us as it helps us improve our standards every day.

10/10 Excellent

Dillon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very satisfied with this property. Polite staff and even nicer hotel.
Stayed 1 night in Mar 2024
Response from AGM on 9 Mar 2024
Thanks for taking the time to review our property.

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price for Miami.
Stayed 1 night in Feb 2024
Response from AGM on 5 Mar 2024
Thank you so much for your review.

10/10 Excellent

Gloria

Stayed 1 night in Mar 2024
Response from AGM on 27 Mar 2024
Thank you for your review.

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from AGM on 5 Mar 2024
Thank you for your review.

8/10 Good

Thomas

Travelled with family and small children
Liked: Cleanliness, staff & service
Economic option with helpful staff.
Stayed 1 night in Mar 2024
Response from AGM on 5 Mar 2024
Thank you so much for taking the time to feedback on your stay with us.

4/10 Poor

Sheniqua

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is old and the carpet is smelly. No business center, not even 1 computer and a printer for guest to use. Noisy property next door.
Stayed 1 night in Feb 2024
Response from La Quinta East on 3 Mar 2024
Thanks for your comments.

2/10 Terrible

Rahteisha

Disliked: Cleanliness, staff & service, property conditions & facilities
Elevator kept messing up and room wasn’t clean
Stayed 1 night in Feb 2024
Response from La Quinta East on 3 Mar 2024
We apologize for the challenges you faced during your stay.

8/10 Good

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, clean and comfortable. Continental breakfast was ok but had only a few options. Water pressure was awful in the shower. We found lots of food truck within walkind distance and they were sooo good. Overall, good value for this room. Really close to the airport.
Stayed 1 night in Feb 2024
Response from AGM on 29 Feb 2024
Thank you so much for taking the time to leave a review. We really appreciate it.

10/10 Excellent

Alejandro

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The customer service was amazing ! I hope to be staying here again !
Stayed 2 nights in Feb 2024
Response from AGM on 29 Feb 2024
Thank you so much for taking the time to feedback on your stay with us.

4/10 Poor

Hector

Disliked: Staff & service, property conditions & facilities
Too old hotel
Stayed 3 nights in Feb 2024
Response from AGM on 28 Feb 2024
Thank you very much for your review on your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. we will be implementing many upgrades to the property within the next couple of months.

10/10 Excellent

paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from AGM on 29 Feb 2024
Thank you for taking the time to leave us a review.

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Our gps could never get to hotel. Very hard to get to. Breakfast was good. Under runway so noisy at the pool
Stayed 2 nights in Feb 2024
Response from AGM on 28 Feb 2024
We are really sorry you experienced those issues during your stay with us. We do appreciate your feedback.