Dear Joseph, thank you for your review and valued business to our establishment. We are very much glad to know you spent an overall pleasant and comfortable stay with us. Please rest assured your remarks on how we could improve have already been escalated to respective management for review and follow up. We are looking forward to your return and the opportunity to further exceed your expectations.

Dear Anastasia, thank you for posting a superb review of your stay at the Grand Beach Hotel Surfside West. We are thrilled to hear that your onsite experience was everything you had hoped for. What means the most to us is knowing that you felt well cared for by our team of service professionals who helped create an outstanding experience during your time with us. We're honored that you chose to stay with us during your vacation and we hope to host you in the future for more great memories.

Dear Angela, thank you for giving Grand Beach Hotel Surfside West the top traveler rating. We are always happy to learn when our guests have had a joyful stay with us and have enjoyed all aspects of their experience onsite. For us it has been a tremendous pleasure to look after you in the duration of your stay and we will look forward to welcoming you on your return.

Dear John, thank you for giving Grand Beach Hotel Surfside West the top traveler rating. We are always happy to learn when our guests have had a joyful stay with us and have enjoyed all aspects of their experience onsite. For us it has been a tremendous pleasure to look after you in the duration of your stay over spring break and we will look forward to welcoming you on your return.

Dear John, we appreciate you trusting the Grand Beach Hotel Surfside West as your accommodation during your recent trip to the Miami area. We are beyond thrilled to learn of your satisfaction with our convenient beachfront location and relaxing hotel atmosphere. Thank you dearly for the five-star rating you have given our facilities and services. We simply cannot wait to host you on your return visit soon.

Dear Ana, thank you for giving Grand Beach Hotel Surfside West the top traveler rating. We are always happy to learn when our guests have had a joyful stay with us and have enjoyed all aspects of their experience onsite. For us it has been a tremendous pleasure to look after you in the duration of your stay and we will look forward to welcoming you on your return.

Dear Candy, we would like to express our gratitude for your kind rating of the Grand Beach Hotel Surfside West. We work hard to make each and every guest's stay special and satisfying and to know we have achieved this in the duration of your recent visit is truly rewarding. We hope you will enjoy your next visit to property as well and would like to thank you for your review.

Dear Shavy, thank you for posting a superb review of your stay at the Grand Beach Hotel Surfside West. We are thrilled to hear that your onsite experience was everything you had hoped for. What means the most to us is knowing that you felt well cared for by our team of service professionals who helped create an outstanding experience during your time with us. We're honored that you chose to stay with us during your vacation and we hope to host you in the future for more great memories.

Dear Samah, thank you for leaving a review of your recent visit to our hotel. We do strive to provide the best of service and accommodations and are sincerely sorry, if any of the services and accommodations provided to you during your stay were anything less than that. We hope you would be glad to hear that we do have a 24-hour front desk service available at our sister location just across the street, in addition to a 24-hour guest service available to our valued hotel guests over the phone. Thank you dearly for your valued feedback. It is our hope you shall give our property another chance to earn back your trust.

Dear Susan, thank you for taking the time out of your day to give us your opinion on your most recent stay at Grand Beach Hotel Surfside West. We are glad you have had an overall great experience on property and have enjoyed our beautiful and convenient hotel location. It will be our pleasure to welcome you back soon for another joyful visit.

Dear Susan, thank you for taking the time out of your day to give us your opinion on your most recent stay at Grand Beach Hotel Surfside West. We are glad you have had an overall great experience on property. It will be our pleasure to welcome you back soon for another joyful visit.

Dear Tatyana, we are glad you gave Grand Beach Hotel Surfside West a chance and that we exceeded your expectations. It has been beyond delightful for us and the hard workings teams onsite to read through your flattering comments towards the beautiful hotel grounds, nicely appointed leisure facilities and the excellent guest rooms, which are not only extra spacious, but with comfortable bedding and the added bonus of two full bathrooms. Your patronage and support to the hotel are very important to us and we look forward to welcoming you back in the near future.

Dear Baila, thank you for leaving a review rating of your recent visit to our hotel. It has been to our regret to hear that we have left something to be desired in some aspects of your onsite experience. We very much wish you had taken the time to provide us with further details regarding the hotel areas, where we failed to live up to your expectations, so we could address these accordingly and eliminate any present shortcomings. Thank you for your review and valuable rating. We hope to have the chance to greet you back on another occasion, when we would do our best to exceed your expectations.

Dear Marilyn, thank you very much for your kind feedback. We genuinely appreciate your comments and suggestions as they assist us when reviewing the improvement we can make to our service and product going forward. We very much hope that our team’s willingness to rectify on the delayed check-in experience, which you brought to their attention, by agreeing to extend a complimentary late check-out on your departure date, managed to at least partially outweigh your disappointment. In the meantime, we would definitely work to further improve in the areas, which we can immediately affect, so we could successfully exceed your expectations on your return visit in the future. Thank you.

Dear Nassim, we would like to express our gratitude for your kind rating of the Grand Beach Hotel Surfside West. We work hard to make each and every guest's stay special and satisfying and to know we have achieved this in the duration of your recent visit is truly rewarding. We hope you will enjoy your next visit to property as well and would like to thank you for your review.

Dear Rochel, thank you for taking the time out of your day to give us your opinion on your most recent stay at Grand Beach Hotel Surfside West. We are glad you have had an overall great experience on property. It will be our pleasure to welcome you back soon for another joyful visit.

Dear Ratza, we appreciate you staying with us and your review of the hotel. We are pleased to read you have spent an overall joyful vacation on property. It is our understanding you had higher expectations with regards to staff service, so please accept our most sincere apologies, if we fell below expectations in this particular aspect of your visit. You may rest assured that our team will be looking into the constructive feedback you have extended in your review, so we may further improve the quality of service we deliver. We aim to provide our guests with the highest standards of comfort and service and we hope that you will allow us an opportunity to exceed your expectations in the future.

Dear Marcia, we are glad you took the time to review our property as a result of your recent stay with us. We are happy your visit has been satisfying and you have overall enjoyed our facilities. At our establishment we are continuously looking for ways to improve and enhance the experience we deliver to our valued hotel guests, so please rest assured your valued observations and suggestions will be reviewed and discussed by management. We look forward to your next visit to our property and appreciate your business and feedback.

Dear Caroline, we are glad you took the time to review our property as a result of your recent stay with us. We are happy your visit has been satisfying and you have overall enjoyed our facilities. At our establishment we are continuously looking for ways to improve and enhance the experience we deliver to our valued hotel guests, so please rest assured your valued observations and suggestions will be reviewed and discussed by management. We look forward to your next visit to our property and appreciate your business and feedback.

Dear Marilyn, we appreciate you trusting the Grand Beach Hotel Surfside West as your accommodation during your recent trip to the Miami area. We are beyond thrilled to learn of your satisfaction with our convenient location and relaxing hotel atmosphere. Thank you dearly for the kind traveler rating you have given our spacious guest rooms, nicely appointed facilities and services. We simply cannot wait to host you on your return visit soon.

Dear Sarah, thank you for giving Grand Beach Hotel Surfside West the top traveler rating. We are always happy to learn when our guests have had a joyful stay with us and have enjoyed all aspects of their experience onsite. For us it has been a tremendous pleasure to look after you in the duration of your stay and we will look forward to welcoming you on your return.

Dear Aaron, we would like to express our gratitude for your kind rating of the Grand Beach Hotel Surfside West. We work hard to make each and every guest's stay special and satisfying and to know we have achieved this in the duration of your recent visit is truly rewarding. We hope you will enjoy your next visit to property as well and would like to thank you for your review.

Dear Leib, we appreciate you staying with us at the Grand Beach Hotel Surfside West. We would also like to thank you for your review and kind, four-star rating. Our team’s main priority is our guests’ relaxing and satisfying experience. We are glad you enjoyed your recent visit and hope to welcome you soon again.

Dear Nechama, it means so much to us that you chose to join us at the Grand Beach Hotel Surfside West and that you enjoyed your stay on property. We are grateful for the compliments you had to share of our beautiful hotel grounds, stunning rooftop pool area and our property's excellent location, which is also very convenient thanks to the easy walking access to dining and shopping it provides. Your kind review and feedback are greatly appreciated and will certainly be passed along to the hard working teams on property. Thank you and we look forward to your return.

Dear Jordan, we appreciate you staying with us at the Grand Beach Hotel Surfside West. We would also like to thank you for your review and kind, five-star rating. Our team’s main priority is our guests’ relaxing and satisfying experience. We are glad you enjoyed your recent visit and hope to welcome you soon again.

Dear Paula, thank you for leaving a review rating of your recent visit to our hotel. It has been to our regret to hear that we have left something to be desired in some aspects of your onsite experience. We very much wish you had taken the time to provide us with further details regarding the hotel areas, where we failed to live up to your expectations, so we could address these accordingly and eliminate any present shortcomings. Thank you for your review and valuable rating. We hope to have the chance to greet you back on another occasion, when we would do our best to exceed your expectations.

Dear Irina, thank you for your review and valued feedback. It is to our deep regret to learn about the less than favorable experience you encountered as our guest recently. We do understand and wish to once more apologize for any inconvenience you may have been caused as a result. We do appreciate you bringing your concerns to the attention of our onsite team for follow up and are truly sorry to know you felt their efforts to rectify on the matter did not prove sufficient in outweighing your disappointment. We do value your remarks and have once more escalated them to the respective department heads on premises as to ensure closer inspection is completed of the shortcomings you have outlined, in order for us to be able to better meet and exceed our guest's expectations moving forward. Please accept our apologies. We do hope to have the chance to greet you back and to change your perception for our establishment. Have a good day.

Dear Michael, thank you for your review and valued feedback. It is to our deep regret to learn about the less than favorable experience you encountered as our guest recently. We do understand and wish to once more apologize for any inconvenience you may have been caused as a result. We do appreciate you bringing your concerns to the attention of our onsite team for follow up and are truly sorry to know you felt their efforts to rectify on the matter did not prove sufficient in outweighing your disappointment. We do value your remarks and have once more escalated them to the respective department heads on premises as to ensure closer inspection is completed of the shortcomings you have outlined, in order for us to be able to better meet and exceed our guest's expectations moving forward. Please accept our apologies. We do hope to have the chance to greet you back and to change your perception for our establishment. Have a good day.

Dear Samuel-Richard, thank you for posting a superb review of your stay at the Grand Beach Hotel Surfside West. We are thrilled to hear that your onsite experience was everything you had hoped for. What means the most to us is knowing that you felt well cared for by our team of service professionals who helped create an outstanding experience during your time with us. We're honored that you chose to stay with us during your vacation and we hope to host you in the future for more great memories.

Dear Shad, we appreciate you trusting the Grand Beach Hotel Surfside West as your accommodation during your recent trip to the Miami area. We are beyond thrilled to learn of your satisfaction with our excellent hotel grounds and relaxing hotel atmosphere. Thank you dearly for the five-star rating you have given our facilities and services. We simply cannot wait to host you on your return visit soon.

Dear Joseph, we would like to express our gratitude for your kind rating of the Grand Beach Hotel Surfside West. We work hard to make each and every guest's stay special and satisfying and to know we have achieved this in the duration of your recent visit is truly rewarding. We hope you will enjoy your next visit to property as well and would like to thank you for your review.

Dear Audrey, we appreciate you staying with us at the Grand Beach Hotel Surfside West. We would also like to thank you for your review and kind traveler rating. Our team’s main priority is our guests’ relaxing and satisfying experience. We are glad you enjoyed your recent visit and hope to welcome you soon again.

Dear Nathan, thank you for giving Grand Beach Hotel Surfside West the top traveler rating. We are always happy to learn when our guests have had a joyful stay with us and have enjoyed all aspects of their experience onsite. For us it has been a tremendous pleasure to look after you in the duration of your stay and we will look forward to welcoming you on your return.

Dear Timothy, thank you for taking the time out of your day to give us your opinion on your most recent stay at Grand Beach Hotel Surfside West. We are glad you have had an overall great experience on property. It will be our pleasure to welcome you back soon for another joyful visit.

Dear Meredith, thank you so much for taking the time to share your thoughts of the Grand Beach Hotel Surfside West with the Expedia community. We are pleased to hear your fabulous comments about your visit and are happy to know that we have managed to cater to all of your needs while on property. Thank you for choosing to stay with us. We are very much looking forward to offering you a warm Grand Beach welcome on your future visit to Miami Beach.

Dear Maria, thank you for your review and valued feedback. It is to our deep regret to learn about the less than favorable experience you encountered as our guest recently. We are concerned to read through your remarks and wish to once more apologize for any inconvenience you may have been caused. We do appreciate you bringing your concerns to the attention of our onsite team for follow up and are truly sorry to know you felt their efforts did not prove sufficient in outweighing your disappointment. We do value your remarks and have once more escalated them to the respective department heads on premises at this time. Please accept our apologies. We do hope to have the chance to greet you back and to change your perception for our establishment. Have a good day.

Dear Dhurata, thank you for taking the time out of your day to give us your opinion on your most recent stay at Grand Beach Hotel Surfside West. We are glad you have had an overall great experience on property. It will be our pleasure to welcome you back soon for another joyful visit.

Dear Ramin, thank you for giving Grand Beach Hotel Surfside West the top traveler rating. We are always happy to learn when our guests have had a joyful stay with us and have enjoyed all aspects of their experience onsite. For us it has been a tremendous pleasure to look after you in the duration of your stay and we will look forward to welcoming you on your return.

Dear Nava, thank you for giving Grand Beach Hotel Surfside West the top traveler rating. We are always happy to learn when our guests have had a joyful stay with us and have enjoyed all aspects of their experience onsite. For us it has been a tremendous pleasure to look after you in the duration of your stay and we will look forward to welcoming you on your return.

Dear Shimon, we appreciate you staying with us at the Grand Beach Hotel Surfside West. We would also like to thank you for your review and kind, four-star rating. Our team’s main priority is our guests’ relaxing and satisfying experience. We are glad you enjoyed your recent visit and hope to welcome you soon again.

Dear Shatoirea, thank you for taking the time out of your day to give us your opinion on your most recent stay at Grand Beach Hotel Surfside West. We are glad you continuously enjoy a great experience on property and are honored to be considered your favorite hotel on Miami Beach thanks to the beautiful and nicely appointed guest rooms, gorgeous room views, lovely leisure facilities and above all the friendly and attentive staff service. Thank you and we look forward to your return stay with us in the future.

Dear Arlen, we would like to express our gratitude for your kind rating of the Grand Beach Hotel Surfside West. We work hard to make each and every guest's stay special and satisfying and to know we have achieved this in the duration of your recent visit is truly rewarding. We hope you will enjoy your next visit to property as well and would like to thank you for your review.

Dear Alexandra, thank you for giving Grand Beach Hotel Surfside West the top traveler rating. We are always happy to learn when our guests have had a joyful stay with us and have enjoyed all aspects of their experience onsite. For us it has been a tremendous pleasure to look after you in the duration of your stay and we will look forward to welcoming you on your return.

Dear Nathan, thank you for giving Grand Beach Hotel Surfside West the top traveler rating. We are always happy to learn when our guests have had a joyful stay with us and have enjoyed all aspects of their experience onsite. For us it has been a tremendous pleasure to look after you in the duration of your stay and we will look forward to welcoming you on your return.

Dear Rachel, thank you for giving Grand Beach Hotel Surfside West the top traveler rating. We are always happy to learn when our guests have had a joyful stay with us and have enjoyed all aspects of their experience onsite. For us it has been a tremendous pleasure to look after you in the duration of your stay and we will look forward to welcoming you on your return.

Dear Marc, thank you for giving Grand Beach Hotel Surfside West the top traveler rating. We are always happy to learn when our guests have had a joyful stay with us and have enjoyed all aspects of their experience onsite. For us it has been a tremendous pleasure to look after you in the duration of your stay and we will look forward to welcoming you on your return.

Dear Crisciene, we would like to start off by thanking you for choosing to stay with us. We regret to learn of the disappointing experience you had, while our guest. We very much wish you had alerted us of your experience and concerns, while you were still at the hotel, as such would have given us the opportunity to help rectify any shortcomings without delay and thus allow you to enjoy a more pleasant rest of your time with us. Particularly when it comes to noise disturbance, we find it very important to note that we take such guest complaints very seriously and follow up on them without delay, because for us it is crucial to secure our guest's good night sleep and a pleasant hotel environment, which invites guests to relax. We really do hope that you will consider trying us again as we are very confident that we can provide you with the same experience and level of comfort that a majority of our guests are very willing to attest to.

Dear Shaindy, we appreciate you staying with us at the Grand Beach Hotel Surfside West. We would also like to thank you for your review and kind, five-star rating. Our team’s main priority is our guests’ relaxing and satisfying experience. We are glad you enjoyed your recent visit and hope to welcome you soon again.

Dear Devorah, we appreciate you trusting the Grand Beach Hotel Surfside West as your accommodation during your recent trip to the Miami area. We are beyond thrilled to learn of your satisfaction with our convenient location and relaxing hotel atmosphere. Thank you dearly for the five-star rating you have given our facilities and services. We simply cannot wait to host you on your return visit soon.

Dear Chaya, thank you for posting a superb review of your stay at the Grand Beach Hotel Surfside West. We are thrilled to hear that your onsite experience was everything you had hoped for. What means the most to us is knowing that you felt well cared for by our team of service professionals who helped create an outstanding experience during your time with us. We're honored that you chose to stay with us during your vacation and we hope to host you in the future for more great memories.