Ratings based on 753 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
57% of guests recommend
3.3 Room cleanliness
3.3 Service & staff
3.2 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1out of 5
by A verified traveller from Tampa, Florida

Bad Experience

Posted 07-Dec-2016
Pros: Good location. Quiet area.
Cons: See above.
Location: The location was in Coral Gable with walking distance to Restaurants.
I spent 2 days in this hotel with very bad experience. First, the room key did not work every time that I went back and return. They reset it like 3 times per day in order for me to go into my room. Second, the AC stop working in my second night at around 2 am and make me to wake up and could not sleep anymore. They just fix it next day at around 8 am. Third, when I arrived to the hotel to check in, they tried to charge me a deposit of $25.00 in order to avoid charges from the restaurant that could not be paid. I did not accept that because as I explained, this deposit was not mention in Expedia.com at my time of booking. Again it was a bad experience and make think twice now before I book another hotel using your service.
5out of 5
by A verified traveller

Close to airport

Posted 07-Dec-2016
Very helpful staff, big comfy bed, good price... Overall great experience!
4out of 5
by A verified traveller from Barcelona

On of the best values for the price

Posted 06-Dec-2016
Pros: Price, rooms, parking, staff
Cons: Breakfast
I booked a last minute stay in miami during art basel fair, so it was pretty hard to find a decent place for less than 300 dollars. This hotel had everything we were looking for. Clean and quite, comfy bed. The continental breakfast could be a lot better, but you have what you pay for, so i can t complain. Staff was nice, private parking lot.
5out of 5
by A verified traveller from Kissimmee, FL

Nice and quiet and clean

Posted 05-Dec-2016
Stayed here already three times and it's great, especially for the price compared to other hotels nearby
3out of 5
by A verified traveller from US

Problematic

Posted 01-Dec-2016
Pros: Location, staff, pool and cafe.
Cons: Pest control.
We had a pest problem in our room. Twice we were greeted by a humongous cockroach in our bathroom. The first one gave birth on the way to the front desk. The staff was very gracious and offered a free lunch in the excellent cafe on property and refunded the room charges. I was satisfied with the compensation but wished none of this would have happened in the first place. We stayed in the building across the street from the main hotel and were told this building does have some pest problems. They offered to put us in the main building on our next trip. Specify that you want to stay in the main building.
2out of 5
by A verified traveller from US

outdated and small bathroons

Posted 23-Nov-2016
Pros: Hotel Staff was friendly and the restaurant food was good. we had to ask for cups of ice to go with our can cokes when we ordered a drink.
Cons: update on all rooms
The rooms were outdated, air condition was not very cold. Had to fix sliding glass door before we could shut and lock it. The bathrooms were very small
3out of 5
by A verified traveller from US

Great Location, needs updated

Posted 21-Nov-2016
Stopped up toilet and sink. No water pressure and I fell out the Shower cause it didn't have any grips on the tub, it was a very slick service. We only had 1 was cloth for 4 people.
2out of 5
by A verified traveller from windsor, ontario

Would not recommend. It was dirty and no security

Posted 21-Nov-2016
No security around the hotel . Would not recommend if you are travelling alone if you are a woman.
5out of 5
by A verified traveller from US

Staff is wonderful!!

Posted 16-Nov-2016
Pros: the best part of my stay was the staff. There are no words to describe them. Eric, Milton, and Caren are great!
Cons: Everything was great. There was nothing to dislike.
Location: We only stayed for a cruise layover.
4out of 5
by A verified traveller from Costa Rica

Older hotel in Coral Gables with a varied client .

Posted 11-Nov-2016
Pros: Nice area in Coral Gables. 10 min. to airport
Cons: Wifi
Location: Greek restraurant on site.
Friendly staff. A tiny bit of greece-but in english,spanish & greek. Opah!