Check in is too late and check out too early. Superior room with ocean view was lovely if not a bit small. Pool and beach service was good, although could have been more personable. 18 year old Rocio at the beach was great! The 24% mark up on everything at the hotel (18% required tip on everything including coffee bar) was very steep and unexpected, especially after resort fee.
When I arrived (4:30pm) I was put in a room next to the outside patio bar. I asked to be moved and they would not give me an estimated time that my room would be ready. I had to speak the manager, who also refused to give me any idea about the time. It ended up taking about 45 minutes, which was annoying considering check in time was at 4. Otherwise, the property is nice and the gym is great.
The Grand Beach Hotel Surfside features 268 luxurious and oversized suites offering stunning direct views of the ocean …More
Room was generally comfortable with helpful staff. They forgot to put the TV remote control in the room so wasn't able to watch anything before bed when I returned from dinner. Bed OK but not great. Generally comfortable and well located, but not sure I would call this 4 stars.
"Characterful, close to the beach and Lummus Park. "
A contemporary designed and furnished boutique hotel dating from the 1940's. The location is superb - a few steps to the beach and a short walk to the shops of Collins Avenue and the restaurants and bars opposite Lummus Park.
The room we had however was quite small and just about accommodated two queen beds leaving little space around them. This seemed not untypical of other rooms according to the floor plans (1st Floor) but ones in the front of the hotel seemed a little bigger. The breakfast choice was reasonably good and reasonably priced.
If south beach living is to your liking this hotel is the icing on your festive cake. They do it with style, smiles and a sense of responsibility.
Dinner and drinks both at the Lobby Seagrape gives you great people watching angles but that food.....oo la la. Tito is your man at the helm of the bar....just try a vodka gI'm let with cucumber and fresh black pepper. Tito, Another please!
Bedroom and a luscious sexy shower is spot on. Clean and sparkling. Bed well, I kinda wanted to take with me upon checkout.
The Thompson - class act!
Traveller from Cleveland, Ohio
The hotel features two indoor outdoor restaurants- two pools- a spa with six treatment rooms- a fitness center- 24 hour in …More
Renowned for beautiful sandy beaches, exciting nightlife, and designer shopping, Miami Beach is South Florida's playground. Visitors can lounge ocean-side, dine al fresco on international culinary delights, or browse clothing boutiques. For family-friendly fun, Miami Beach also boasts a seven mile sandbox enclosed by the city's boardwalk, which is perfect for jogging and rollerblading.
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